Connected to ServiceNow
Incidents synced
979
LMPT-L2-CCDP 3rd Party Xhockware
Last delta sync
2026-06-19 11:26:49
Last full sync
2026-06-19 11:26:49
Session saved at
2026-06-18 17:41:00
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Refresh session cookies

How to get your session cookies

  1. Open adeo.service-now.com in this browser and log in with your username and password. Approve the 2-factor authentication request on your phone.
  2. Once you are inside ServiceNow, press F12 on your keyboard. A developer panel will open at the bottom or side of the screen.
  3. Click the Network tab at the top of that panel.
  4. Press F5 (or Ctrl+R) to refresh the page. A list of items will fill the panel.
  5. Click the first item at the top of the list (it usually shows adeo.service-now.com or a URL ending in .do).
  6. A new section appears on the right. Click Headers.
  7. Scroll down until you see Request Headers. Find the row labelled cookie: — it is a very long single line.
  8. Click anywhere on that long value, press Ctrl+A to select it all, then Ctrl+C to copy.
  9. Paste it into the box below and click Save & Connect.
▸ Request Headers
  accept: application/json
  cookie: glide_sso_id=abc123; JSESSIONID=XYZ; glide_user_route=glide.4b7…
  user-agent: Mozilla/5.0 (Windows NT 10.0…)
Tip: You can also right-click any request in the list → Copy → Copy as cURL, then paste the whole thing below — the form will find the cookie line automatically.
  1. Open adeo.service-now.com, log in, and approve the 2FA on your phone.
  2. Press F12 to open the DevTools panel.
  3. Click the Network tab.
  4. Press Ctrl+R to reload. A list of requests appears.
  5. Click the first request in the list (showing adeo.service-now.com).
  6. On the right, click Headers, then scroll to Request Headers and find the Cookie row.
  7. Click the value, select all (Ctrl+A), copy (Ctrl+C), and paste below.
Tip for Firefox: right-click any request → Copy Value → Copy Request Headers, paste the whole block below — the form extracts the cookie line for you.
  1. First enable the developer menu: open Safari → Settings → Advanced and tick "Show features for web developers".
  2. Open adeo.service-now.com and log in with 2FA.
  3. Press Option+Cmd+I to open Web Inspector, then click Network.
  4. Reload the page (Cmd+R).
  5. Click the first request, open Headers, find Cookie: under Request Headers, and copy the value.
  6. Paste it below and click Save & Connect.