|
INC5954536 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-02 10:02 |
2025-11-24 15:26 |
2025-11-24 15:26 |
Verificamos que já se encontra operacion… |
— |
2025-11-25 09:39 |
2025-11-24 16:09 |
2025-11-24 17:03 |
(635) SCO 8 - Gondomar |
635 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:43 |
0:54 |
2025-11-25 |
— |
2025-11-24 17:08 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
17:30 |
— |
✓ |
✓ |
|
INC5957939 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-03 18:00 |
2025-11-25 12:24 |
2025-11-25 12:24 |
Verificamos que se encontra operacional |
— |
2025-11-26 17:20 |
2025-11-25 13:26 |
2025-11-25 15:19 |
(747) SCO 18 - Sintra |
747 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:02 |
1:53 |
2025-11-26 |
— |
2025-11-25 15:24 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
27:53 |
— |
✓ |
✓ |
|
INC5959495 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2025-11-26 17:29 |
2025-11-25 18:00 |
2025-11-25 18:00 |
Desencravamento e limpeza do ICS pelo té… |
— |
2025-11-26 17:17 |
2025-11-26 07:29 |
2025-11-26 09:28 |
(821) SCO 04 - Guarda |
821 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
13:29 |
1:59 |
2025-11-27 |
— |
2025-11-26 10:11 |
2025-11-26 |
Concluido |
— |
52.50 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
52.50 € |
250.00 € |
197.50 € |
Faturado |
9:48 |
— |
✓ |
✓ |
|
INC5960154 |
Closed |
— |
Bom dia |
2025-12-03 11:03 |
2025-11-26 07:20 |
2025-11-26 07:20 |
Operacional |
— |
2025-11-26 10:06 |
2025-11-26 07:35 |
2025-11-26 09:28 |
(421) Leroy Merlin Funchal - Supervisor … |
421 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:16 |
1:53 |
2025-11-27 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:31 |
— |
✓ |
✓ |
|
INC5959613 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-03 12:01 |
2025-11-25 19:52 |
2025-11-25 19:52 |
Sim foi atualizado |
— |
2025-11-26 11:30 |
2025-11-26 07:36 |
2025-11-26 09:28 |
(300) SCO 1 - Barcelos |
300 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
11:43 |
1:52 |
2025-11-27 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:54 |
— |
✓ |
✓ |
|
INC5960230 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-03 16:01 |
2025-11-26 07:41 |
2025-11-26 07:41 |
Operacional |
— |
2025-11-26 15:55 |
2025-11-26 08:17 |
2025-11-26 09:28 |
(580) SCO 7 - Matosinhos |
580 |
3- Technical Malfunction |
7 - Scanner |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
0:37 |
1:11 |
2025-11-27 |
— |
2025-11-26 10:29 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
7:38 |
— |
✓ |
✓ |
|
INC5960303 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-03 11:03 |
2025-11-26 08:07 |
2025-11-26 08:07 |
Operacional |
— |
2025-11-26 10:20 |
2025-11-26 08:18 |
2025-11-26 09:28 |
(241) SCO 1 - Portimão |
241 |
3- Technical Malfunction |
7 - Scanner |
Software |
1- XHOCKWARE |
3 |
— |
0:11 |
1:10 |
2025-11-27 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:02 |
— |
✓ |
✓ |
|
INC5960486 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2025-12-03 11:03 |
2025-11-26 08:43 |
2025-11-26 08:43 |
Atualizado |
— |
2025-11-26 10:27 |
2025-11-26 09:37 |
2025-11-26 09:43 |
(371) SCO 1 - Maia |
371 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:54 |
0:06 |
2025-11-27 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:50 |
— |
✓ |
✓ |
|
INC5961722 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2025-12-04 10:05 |
2025-11-26 12:16 |
2025-11-26 12:16 |
Verificamos que já se encontra operacion… |
— |
2025-11-27 09:34 |
2025-11-26 13:22 |
2025-11-26 14:29 |
(701) SCO 14 - Alfragide |
701 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:06 |
1:07 |
2025-11-27 |
— |
2025-11-26 14:52 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
20:12 |
— |
✓ |
✓ |
|
INC5965243 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-11-27 10:58 |
2025-11-27 10:14 |
2025-11-27 10:14 |
Já se encontra operacional . config atua… |
— |
2025-11-27 10:39 |
2025-11-27 10:31 |
2025-11-27 10:34 |
(424) Leroy Merlin Viana do Castelo - SC… |
424 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:16 |
0:03 |
2025-11-28 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:08 |
— |
✓ |
✓ |
|
INC5966371 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-08 11:02 |
2025-11-27 14:02 |
2025-11-27 14:02 |
Verificamos que se encontra operacional |
— |
2025-12-01 10:12 |
2025-11-27 15:15 |
2025-11-27 15:21 |
(358) SCO 2 - Guimaraes |
358 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:13 |
0:06 |
2025-11-28 |
— |
2025-11-27 15:21 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
90:57 |
— |
✓ |
✓ |
|
INC5973172 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-17 11:02 |
2025-11-29 09:33 |
2025-11-29 09:33 |
Bezel substituído |
— |
2025-12-12 16:24 |
2025-11-29 11:46 |
2025-11-29 12:47 |
(836) SCO 5 - Santa Maria da Feira |
836 |
3- Technical Malfunction |
3 - SCNR Note |
Substituição Equipamento |
1- XHOCKWARE |
3 |
— |
2:13 |
1:01 |
2025-12-01 |
— |
2025-11-29 12:48 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Bezel |
— |
— |
24.50 € |
49.00 € |
6.38 € |
— |
— |
0.00 € |
30.88 € |
55.38 € |
24.50 € |
Faturado |
316:38 |
— |
✓ |
✓ |
|
INC5973732 |
Closed |
— |
Sco 841 está sempre a bloquear. |
2025-12-09 16:01 |
2025-11-29 14:09 |
2025-11-29 14:09 |
Verificamos que se encontra operacional |
— |
2025-12-02 15:06 |
2025-11-29 14:38 |
2025-11-29 20:30 |
(964) SCO 1 - Portimao Compra Ágil |
964 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:29 |
5:52 |
2025-12-01 |
— |
2025-11-29 20:30 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
72:28 |
— |
— |
✓ |
|
INC5961050 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-03 15:19 |
2025-11-26 10:11 |
2025-11-26 10:11 |
Atualizado |
— |
2025-11-29 20:34 |
2025-11-29 17:32 |
2025-11-29 20:29 |
(377) SCO 3 - Penafiel |
377 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
79:21 |
2:58 |
2025-12-01 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:02 |
— |
✓ |
✓ |
|
INC5974651 |
Closed |
— |
SCO - SELFCHECKOUT LMPT 14 - Não puxa as… |
2025-12-08 11:02 |
2025-11-30 09:22 |
2025-11-30 09:20 |
Verificamos que se encontra operacional … |
— |
2025-12-01 10:22 |
2025-12-01 08:18 |
2025-12-01 09:59 |
(701) SCO 14 - Alfragide |
701 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
22:58 |
1:41 |
2025-12-02 |
— |
2025-12-01 09:59 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:04 |
— |
✓ |
✓ |
|
INC5974681 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2025-12-08 11:02 |
2025-11-30 09:54 |
2025-11-30 09:54 |
Operacional. |
— |
2025-12-01 10:25 |
2025-12-01 08:52 |
2025-12-01 09:59 |
(823) SCO 3 - Chaves |
823 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
22:57 |
1:07 |
2025-12-02 |
— |
2025-12-01 10:00 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:33 |
— |
✓ |
✓ |
|
INC5976994 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2025-12-10 16:00 |
2025-12-01 09:35 |
2025-12-01 09:35 |
ICS substituído . Operacional |
— |
2025-12-03 15:55 |
2025-12-02 08:07 |
2025-12-02 10:31 |
(782) SCO 8 - Maia |
782 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Substituição Equipamento |
1- XHOCKWARE |
3 |
— |
22:32 |
2:25 |
2025-12-03 |
— |
2025-12-02 10:35 |
2025-12-02 |
Concluido |
— |
100.00 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
— |
250.00 € |
100.00 € |
250.00 € |
150.00 € |
Incluido contrato |
31:48 |
— |
✓ |
✓ |
|
INC5982257 |
Closed |
— |
Sco805 |
2025-12-09 11:01 |
2025-12-02 09:12 |
2025-12-02 09:12 |
Já está operacional , tivemos de mandar … |
— |
2025-12-02 10:41 |
2025-12-02 09:30 |
2025-12-02 10:32 |
(881) SCO CASH 5 - Caldas da Rainha |
881 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
0:19 |
1:01 |
2025-12-03 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:11 |
— |
✓ |
✓ |
|
INC5982483 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2025-12-02 14:27 |
2025-12-02 09:40 |
2025-12-02 09:40 |
Atualizado |
— |
2025-12-02 10:45 |
2025-12-02 09:43 |
2025-12-02 10:32 |
(812) SCO 4 - Sacavém |
812 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:04 |
0:49 |
2025-12-03 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:02 |
— |
✓ |
✓ |
|
INC5972096 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-09 14:02 |
2025-11-28 15:57 |
2025-11-28 15:57 |
Resolvido . Para entrar em efeito o fix … |
— |
2025-12-02 13:05 |
2025-12-02 10:13 |
2025-12-02 10:31 |
(592) SCO TESTE - Sede Leroy Merlin |
592 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
90:16 |
0:18 |
2025-12-03 |
— |
2025-12-02 10:32 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:52 |
— |
✓ |
✓ |
|
INC5982646 |
Closed |
— |
Erro maquina moedas desconectada |
2025-12-12 19:00 |
2025-12-02 10:02 |
2025-12-02 10:02 |
Substituição da placa controladora e cab… |
— |
2025-12-05 18:56 |
2025-12-02 10:19 |
2025-12-02 10:32 |
(706) SCO 10 - Coimbra |
706 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Cables |
1- XHOCKWARE |
3 |
— |
0:17 |
0:13 |
2025-12-03 |
— |
2025-12-02 11:01 |
2025-12-05 |
Concluido |
— |
30.00 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Controladora |
— |
— |
50.00 € |
100.00 € |
6.38 € |
1 |
1 |
250.00 € |
86.38 € |
356.38 € |
270.00 € |
Faturado |
80:37 |
— |
✓ |
✓ |
|
INC5988298 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2025-12-03 14:28 |
2025-12-03 11:54 |
2025-12-03 11:54 |
Resolvido. S/intervenção |
— |
2025-12-03 14:21 |
2025-12-03 12:39 |
2025-12-03 14:21 |
(821) SCO 04 - Guarda |
821 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
0:45 |
1:42 |
2025-12-04 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:43 |
— |
✓ |
✓ |
|
INC5988653 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Erro na impres… |
2025-12-11 11:03 |
2025-12-03 12:44 |
2025-12-03 12:44 |
Verificamos que hoje se encontra operaci… |
— |
2025-12-04 10:14 |
2025-12-03 15:07 |
2025-12-03 15:53 |
(530) Leroy Merlin Carcavelos - SCO 1 |
530 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
2:23 |
0:46 |
2025-12-04 |
— |
2025-12-03 15:54 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
19:07 |
— |
✓ |
✓ |
|
INC5984340 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-23 13:00 |
2025-12-02 14:40 |
2025-12-02 14:40 |
Já detectamos o erro , irá ser resolvido… |
— |
2025-12-16 12:49 |
2025-12-03 15:08 |
2025-12-03 15:53 |
(363) SCO 3 - Leiria |
363 |
4 - SW issue |
10- Software |
Other |
1- XHOCKWARE |
3 |
— |
24:28 |
0:45 |
2025-12-04 |
— |
2025-12-03 15:53 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
309:41 |
— |
✓ |
✓ |
|
INC5993946 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-11 16:04 |
2025-12-04 15:20 |
2025-12-04 15:20 |
Resolvido, mac adress alterado |
— |
2025-12-04 15:54 |
2025-12-04 15:47 |
2025-12-04 15:48 |
(374) SCO SUP - Penafiel |
374 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:27 |
0:01 |
2025-12-05 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:07 |
— |
✓ |
✓ |
|
INC5994030 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2025-12-05 13:41 |
2025-12-04 15:37 |
2025-12-04 15:37 |
Encravamento de moedas resolvido após de… |
— |
2025-12-05 12:40 |
2025-12-04 16:16 |
2025-12-04 16:30 |
(867) SCO CASH 4 - Caldas da Rainha |
867 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:38 |
0:15 |
2025-12-05 |
— |
2025-12-04 16:34 |
2025-12-05 |
Concluido |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
— |
250.00 € |
0.00 € |
250.00 € |
250.00 € |
Incluido contrato |
20:25 |
— |
✓ |
✓ |
|
INC5998318 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-09 18:36 |
2025-12-05 16:06 |
2025-12-05 16:06 |
Operacional |
— |
2025-12-09 16:13 |
2025-12-05 16:28 |
2025-12-05 16:34 |
(804) SCO 4 - Penafiel |
804 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:22 |
0:06 |
2025-12-08 |
— |
2025-12-05 16:34 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
95:46 |
— |
✓ |
✓ |
|
INC5998651 |
Closed |
— |
caixa automatico 054 não aceita notas |
2025-12-13 13:53 |
2025-12-05 19:10 |
2025-12-05 19:10 |
Verificamos que já se encontra operacion… |
— |
2025-12-08 11:00 |
2025-12-08 08:42 |
2025-12-08 10:47 |
(821) SCO 04 - Guarda |
821 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
61:32 |
2:05 |
2025-12-09 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:18 |
— |
✓ |
✓ |
|
INC6001129 |
Closed |
— |
Sco 7 não puxa as notas |
2025-12-15 11:04 |
2025-12-07 18:44 |
2025-12-07 18:44 |
Verificamos que já se encontra operacion… |
— |
2025-12-08 10:53 |
2025-12-08 08:51 |
2025-12-08 10:47 |
(728) SCO 7 - VN Gaia |
728 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
14:07 |
1:56 |
2025-12-09 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:02 |
— |
✓ |
✓ |
|
INC5999256 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2025-12-16 15:02 |
2025-12-06 09:34 |
2025-12-06 09:34 |
Vai ser seguido no INC6007335 |
— |
2025-12-09 14:46 |
2025-12-08 08:51 |
2025-12-08 10:47 |
(867) SCO CASH 4 - Caldas da Rainha |
867 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
47:17 |
1:55 |
2025-12-09 |
— |
2025-12-08 10:59 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
29:55 |
— |
✓ |
✓ |
|
INC5998622 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-16 13:04 |
2025-12-05 18:44 |
2025-12-05 18:44 |
Bug Irá ser corrigido num próximo update… |
— |
2025-12-09 12:29 |
2025-12-08 09:09 |
2025-12-08 10:47 |
(531) Leroy Merlin Carcavelos - SCO 2 |
531 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
62:25 |
1:37 |
2025-12-09 |
— |
2025-12-08 11:01 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
27:20 |
— |
✓ |
✓ |
|
INC5999793 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-15 12:01 |
2025-12-06 14:12 |
2025-12-06 14:12 |
Operacional |
— |
2025-12-08 11:10 |
2025-12-08 10:28 |
2025-12-08 10:47 |
(980) SCO 7 - Telheiras |
980 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
44:16 |
0:19 |
2025-12-09 |
— |
2025-12-08 11:01 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:43 |
— |
✓ |
✓ |
|
INC6003957 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-16 15:03 |
2025-12-08 14:01 |
2025-12-08 14:01 |
ICS substituído , operacional |
— |
2025-12-09 14:55 |
2025-12-08 14:55 |
2025-12-09 08:58 |
(836) SCO 5 - Santa Maria da Feira |
836 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Substituição Equipamento |
1- XHOCKWARE |
3 |
— |
0:54 |
18:02 |
2025-12-09 |
— |
2025-12-09 08:59 |
2025-12-09 |
Concluido |
— |
100.00 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
100.00 € |
250.00 € |
150.00 € |
Faturado |
24:01 |
— |
— |
✓ |
|
INC6004731 |
Closed |
— |
Sco cash |
2025-12-18 11:02 |
2025-12-08 18:41 |
2025-12-08 18:41 |
Pedido de recolha efetuado . Operacional… |
— |
2025-12-11 10:03 |
2025-12-09 08:02 |
2025-12-09 08:58 |
(821) SCO 04 - Guarda |
821 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano |
1- XHOCKWARE |
3 |
— |
13:21 |
0:55 |
2025-12-10 |
— |
2025-12-09 08:58 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Pelicano |
— |
513693/0010/0037 |
9.50 € |
19.00 € |
12.76 € |
— |
— |
0.00 € |
22.26 € |
31.76 € |
9.50 € |
Faturado |
50:01 |
— |
✓ |
✓ |
|
INC6007335 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2025-12-09 16:49 |
2025-12-09 09:53 |
2025-12-09 09:53 |
Operacional |
— |
2025-12-09 16:02 |
2025-12-09 10:26 |
2025-12-09 10:47 |
(867) SCO CASH 4 - Caldas da Rainha |
867 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:33 |
0:21 |
2025-12-10 |
— |
2025-12-09 10:48 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
5:35 |
— |
✓ |
✓ |
|
INC6010007 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2025-12-18 11:02 |
2025-12-09 18:31 |
2025-12-09 18:31 |
Encravamento de moedas resolvido após de… |
— |
2025-12-11 10:05 |
2025-12-10 08:03 |
2025-12-10 10:04 |
(673) SCO 2 - Cascais |
673 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
13:32 |
2:01 |
2025-12-11 |
— |
2025-12-10 10:11 |
2025-12-11 |
Concluido |
— |
68.00 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
— |
250.00 € |
68.00 € |
250.00 € |
182.00 € |
Incluido contrato |
26:01 |
— |
✓ |
✓ |
|
INC6010004 |
Closed |
— |
Outro |
2025-12-17 11:05 |
2025-12-09 18:29 |
2025-12-09 18:29 |
Resolvido , config atualizada |
— |
2025-12-10 10:09 |
2025-12-10 08:04 |
2025-12-10 10:04 |
(310) SCO 1 - Viseu |
310 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
13:34 |
2:01 |
2025-12-11 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:05 |
— |
✓ |
✓ |
|
INC6011421 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-10 10:53 |
2025-12-10 08:37 |
2025-12-10 08:37 |
Configuração actualizada . Menos o SCO 5… |
— |
2025-12-10 10:28 |
2025-12-10 09:15 |
2025-12-10 10:04 |
(795) SCO 10 - Amadora |
795 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:38 |
0:49 |
2025-12-11 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:12 |
— |
✓ |
✓ |
|
INC6011815 |
Closed |
— |
Sco 02 nao está a aceitar carregar notas… |
2025-12-19 11:00 |
2025-12-10 09:25 |
2025-12-10 09:25 |
Substituição do SCR . Operacional |
— |
2025-12-12 10:18 |
2025-12-10 09:53 |
2025-12-10 10:04 |
(522) Leroy Merlin - Castelo Branco - SC… |
522 |
3- Technical Malfunction |
3 - SCNR Note |
Substituição Equipamento |
1- XHOCKWARE |
3 |
— |
0:28 |
0:12 |
2025-12-11 |
— |
2025-12-10 10:33 |
2025-12-12 |
Concluido |
— |
107.50 € |
1.75 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
17.00 € |
1 |
1 |
250.00 € |
124.50 € |
267.00 € |
142.50 € |
Faturado |
48:25 |
— |
✓ |
✓ |
|
INC6011953 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-17 12:01 |
2025-12-10 09:43 |
2025-12-10 09:43 |
Configuração actualizada. Operacional |
— |
2025-12-10 11:49 |
2025-12-10 09:58 |
2025-12-10 10:05 |
(267) SCO 2 - Mafra |
267 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:14 |
0:07 |
2025-12-11 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:52 |
— |
✓ |
✓ |
|
INC6012205 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-10 12:08 |
2025-12-10 10:25 |
2025-12-10 10:25 |
Configuração actualizada . Operacional |
— |
2025-12-10 11:54 |
2025-12-10 10:34 |
2025-12-10 11:50 |
(255) SCO 2 - Montijo |
255 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:10 |
1:15 |
2025-12-11 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:19 |
— |
✓ |
✓ |
|
INC6012236 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-14 09:59 |
2025-12-10 10:30 |
2025-12-10 10:30 |
Configuração actualizada . Operacional … |
— |
2025-12-10 11:58 |
2025-12-10 10:35 |
2025-12-10 11:58 |
(685) SCO 5 - Barreiro |
685 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:05 |
1:23 |
2025-12-11 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:23 |
— |
✓ |
✓ |
|
INC6011812 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2025-12-24 15:01 |
2025-12-10 09:24 |
2025-12-10 09:24 |
ICS substituído . Operacional |
— |
2025-12-17 14:26 |
2025-12-10 19:59 |
2025-12-11 09:55 |
(368) SCO 3 - Loures |
368 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Substituição Equipamento |
1- XHOCKWARE |
3 |
— |
10:35 |
13:56 |
2025-12-11 |
— |
2025-12-11 09:56 |
2025-12-17 |
Concluido |
— |
62.30 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
14.48 € |
1 |
1 |
250.00 € |
76.78 € |
264.48 € |
187.70 € |
Faturado |
162:27 |
— |
— |
✓ |
|
INC6014579 |
Closed |
— |
Erro no dispensador de moedas |
2025-12-19 10:05 |
2025-12-10 21:00 |
2025-12-10 21:00 |
Encravamento de moedas resolvido após de… |
— |
2025-12-12 09:34 |
2025-12-11 07:58 |
2025-12-11 09:56 |
(530) Leroy Merlin Carcavelos - SCO 1 |
530 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
10:58 |
1:58 |
2025-12-12 |
— |
2025-12-11 09:57 |
2025-12-12 |
Concluido |
— |
66.30 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
66.30 € |
250.00 € |
183.70 € |
Faturado |
25:37 |
— |
✓ |
✓ |
|
INC6013324 |
Closed |
— |
Ecrã de associar cartão não aparece |
2025-12-11 12:06 |
2025-12-10 14:02 |
2025-12-10 14:02 |
43 atualizada também |
— |
2025-12-11 11:42 |
2025-12-11 08:14 |
2025-12-11 09:55 |
(839) SCO 1 - Sintra Compra Ágil |
839 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
18:13 |
1:41 |
2025-12-12 |
— |
2025-12-11 09:56 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:28 |
— |
✓ |
✓ |
|
INC6011640 |
Closed |
— |
CASSIOPEE - Outro |
2025-12-18 11:01 |
2025-12-10 09:02 |
2025-12-10 09:02 |
Resolvido , config atualizada |
— |
2025-12-11 10:20 |
2025-12-11 08:25 |
2025-12-11 09:55 |
(690) SCO 13 - Almada |
690 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
23:23 |
1:30 |
2025-12-12 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:55 |
— |
✓ |
✓ |
|
INC6009386 |
Closed |
— |
CASSIOPEE - Outro |
2025-12-18 11:01 |
2025-12-09 15:30 |
2025-12-09 15:30 |
Supervisor atualizado |
— |
2025-12-11 10:10 |
2025-12-11 09:09 |
2025-12-11 09:55 |
(390) SCO 6 - Almada |
390 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
41:38 |
0:47 |
2025-12-12 |
— |
2025-12-11 09:56 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:01 |
— |
✓ |
✓ |
|
INC6015992 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-18 12:01 |
2025-12-11 09:27 |
2025-12-11 09:27 |
Configuração actualizada. Operacional |
— |
2025-12-11 11:04 |
2025-12-11 10:09 |
2025-12-11 10:28 |
(699) SCO 12 - Alfragide |
699 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:42 |
0:18 |
2025-12-12 |
— |
2025-12-11 10:44 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:55 |
— |
✓ |
✓ |
|
INC6016588 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-11 12:16 |
2025-12-11 11:02 |
2025-12-11 11:02 |
Configuração alterada operacional |
— |
2025-12-11 11:20 |
2025-12-11 11:15 |
2025-12-11 11:17 |
(330) SCO 3 - Aveiro |
330 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:13 |
0:01 |
2025-12-12 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:04 |
— |
✓ |
✓ |
|
INC6016837 |
Closed |
— |
sco - sms vales |
2025-12-18 13:00 |
2025-12-11 11:55 |
2025-12-11 11:55 |
Atualizado |
— |
2025-12-11 12:42 |
2025-12-11 12:39 |
2025-12-11 12:41 |
(882) SCO 6 - Caldas da Rainha |
882 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:44 |
0:02 |
2025-12-12 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:03 |
— |
✓ |
✓ |