| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↑ |
|---|---|---|---|---|---|---|---|
| INC5846273 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | ANDREIA SILVA | 2025-10-22 07:21 | 2025-10-29 09:01 |
| INC5857781 |
Pelicano com avaria aleatória
|
Closed | Low | LUIS FLEMING | ROGERIO PEREIRA | 2025-10-25 12:24 | 2025-10-29 11:31 |
| INC5848899 |
CASSIOPEE - Outro
product / performance
|
Closed | Low | LUIS FLEMING | CATARINA TOMAS | 2025-10-22 14:56 | 2025-10-29 16:02 |
| INC5839134 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / misconfiguration
|
Closed | Low | LUIS FLEMING | TERESA FERREIRA | 2025-10-20 14:07 | 2025-10-30 10:02 |
| INC5866291 |
SCO 804 sem funcionar para os clientes.
user_support / other
|
Closed | Low | LUIS FLEMING | NICOLE MEDEIROS | 2025-10-28 11:32 | 2025-10-31 13:49 |
| INC5843914 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Low | LUIS FLEMING | RITA FERNANDES | 2025-10-21 14:05 | 2025-10-31 17:00 |
| INC5854973 |
SCO3 - Loja Montijo
|
Closed | Planning | TIAGO SILVA | PEDRO MOURA | 2025-10-24 09:50 | 2025-10-31 17:00 |
| INC5866147 |
Bom dia. SCO 805 sem funcionar.
|
Closed | Moderate | LUIS FLEMING | NICOLE MEDEIROS | 2025-10-28 11:01 | 2025-10-31 18:40 |
| INC5844613 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | TIAGO SILVA | ANA VICENTE | 2025-10-21 16:39 | 2025-11-02 10:00 |
| INC5848386 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | ERIKA LOUPY | 2025-10-22 13:01 | 2025-11-02 10:00 |
| INC5859377 |
SCO - SELFCHECKOUT LMPT 4 - SCO Cash (Erro nos módulos de nota e moeda)
user_support / other
|
Closed | Moderate | LUIS FLEMING | SANDRINA BAPTISTA | 2025-10-26 08:41 | 2025-11-02 10:00 |
| INC5878980 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
user_support / other
|
Closed | Planning | LUIS FLEMING | BRUNA REBELO | 2025-11-01 13:34 | 2025-11-02 13:46 |
| INC5876943 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | SUSANA FREIRE | 2025-10-31 11:33 | 2025-11-02 14:09 |
| INC5857724 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | RICARDO CRESPO | 2025-10-25 11:53 | 2025-11-03 11:03 |
| INC5861762 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Low | LUIS FLEMING | MARCIA BUENO | 2025-10-27 10:23 | 2025-11-03 13:02 |
| INC5864749 |
Não aparece as duas colunas na distribuição das moedas
product / performance
|
Closed | Low | LUIS FLEMING | SUSANA RAMALHO | 2025-10-28 07:18 | 2025-11-04 10:04 |
| INC5888350 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | MARISA COSTA | 2025-11-04 15:21 | 2025-11-04 16:25 |
| INC5848534 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Low | LUIS FLEMING | ANA GUIMARAES | 2025-10-22 13:32 | 2025-11-04 17:00 |
| INC5869441 |
SCO 7 Loja Oeiras
|
Closed | Low | LUIS FLEMING | PEDRO MOURA | 2025-10-29 09:52 | 2025-11-05 12:02 |
| INC5868721 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Low | LUIS FLEMING | FABIANA BATISTA | 2025-10-29 08:11 | 2025-11-05 12:04 |
| INC5873934 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | CARLA CRUZ | 2025-10-30 13:16 | 2025-11-05 12:16 |
| INC5856562 |
Maquina automática de dinheiro nao esta carregando algumas moedas
product / performance
|
Closed | Low | TIAGO SILVA | EMANUELE OLIVEIRA | 2025-10-24 16:35 | 2025-11-05 13:00 |
| INC5867652 |
CASSIOPEE - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | CLAUDIA CARVALHO | 2025-10-28 16:23 | 2025-11-05 17:02 |
| INC5871298 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | ANA MESQUITA | 2025-10-29 16:53 | 2025-11-06 10:02 |
| INC5857812 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Planning | LUIS FLEMING | BARBARA COSTA | 2025-10-25 12:44 | 2025-11-06 12:01 |
| INC5884052 |
Portas das torres da Compra Ágil
hardware / broken
|
Closed | Planning | LUIS FLEMING | ROGERIO PEREIRA | 2025-11-03 16:11 | 2025-11-06 14:01 |
| INC5896613 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Planning | LUIS FLEMING | CARLA CRUZ | 2025-11-06 16:40 | 2025-11-07 09:20 |
| INC5876093 |
SCO4 Loja Torres Vedras(031)
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2025-10-31 08:55 | 2025-11-07 11:00 |
| INC5876207 |
CASSIOPEE - Cassiopée não funciona
product / performance
|
Closed | Moderate | LUIS FLEMING | SARA SARAIVA | 2025-10-31 09:15 | 2025-11-07 11:00 |
| INC5898296 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
user_support / other
|
Closed | Moderate | LUIS FLEMING | VERONICA HENRIQUES | 2025-11-07 09:15 | 2025-11-07 14:25 |
| INC5875013 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | TERESA FERREIRA | 2025-10-30 18:28 | 2025-11-07 16:00 |
| INC5896665 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | EUGENIA TEIXEIRA | 2025-11-06 16:55 | 2025-11-07 17:18 |
| INC5886773 |
Caixa SCO 01 não avança na interface self check out, clientes não conseguem passar de maneira autónoma na caixa, fica sempre a processar
product / performance
|
Closed | Planning | LUIS FLEMING | GIOVANA MANTESSO | 2025-11-04 10:41 | 2025-11-08 09:57 |
| INC5878713 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | BARBARA FERREIRA | 2025-11-01 10:12 | 2025-11-09 10:54 |
| INC5878317 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | RAFAEL DIAS | 2025-10-31 20:42 | 2025-11-09 11:00 |
| INC5878738 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Low | LUIS FLEMING | TALITA NETTO | 2025-11-01 10:27 | 2025-11-09 14:09 |
| INC5874575 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
|
Closed | Moderate | LUIS FLEMING | MAGDA CAMPOS | 2025-10-30 15:43 | 2025-11-09 20:00 |
| INC5878658 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | MARIA REBELO | 2025-11-01 09:24 | 2025-11-09 21:00 |
| INC5879990 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | BRUNA REBELO | 2025-11-02 13:48 | 2025-11-09 21:00 |
| INC5883605 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | NURIA MOURA | 2025-11-03 14:46 | 2025-11-10 17:01 |
| INC5866643 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
|
Closed | Planning | LUIS FLEMING | MADALENA MORAIS | 2025-10-28 12:51 | 2025-11-10 17:23 |
| INC5887782 |
Bloqueado
product / unavailability
|
Closed | Planning | LUIS FLEMING | NATALIA BRAS | 2025-11-04 13:44 | 2025-11-11 16:00 |
| INC5886792 |
Caixa SCO 003 fica sempre a processar, clientes não conseguem fazer as compras de maneira autónoma
product / performance
|
Closed | Planning | LUIS FLEMING | JULIANA RIBEIRO | 2025-11-04 10:45 | 2025-11-11 16:00 |
| INC5911384 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
user_support / other
|
Closed | Low | LUIS FLEMING | GABRIELA MACHADO | 2025-11-12 10:33 | 2025-11-12 13:32 |
| INC5890086 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
user_support / other
|
Closed | Planning | LUIS FLEMING | PATRICIA PEREIRA | 2025-11-05 08:56 | 2025-11-12 16:00 |
| INC5892382 |
SCO2 - Carcavelos(070)
|
Closed | Moderate | LUIS FLEMING | PEDRO MOURA | 2025-11-05 15:54 | 2025-11-12 17:02 |
| INC5891783 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
user_support / other
|
Closed | Planning | LUIS FLEMING | DANIELA MARINHEIRO | 2025-11-05 14:04 | 2025-11-13 09:02 |
| INC5892678 |
SCO SPV Carcavelos(070)
|
Closed | Moderate | LUIS FLEMING | PEDRO MOURA | 2025-11-05 16:57 | 2025-11-13 11:00 |
| INC5894300 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | ANDREIA SILVA | 2025-11-06 09:25 | 2025-11-13 11:00 |
| INC5895196 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | LILIANA CARVALHO | 2025-11-06 11:59 | 2025-11-13 15:00 |