| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↓ |
|---|---|---|---|---|---|---|---|
| INC6294164 |
cassiope não inicia
product / unavailability
|
Closed | Planning | LUIS FLEMING | DIANA TEIXEIRA | 2026-03-05 08:41 | 2026-03-05 12:01 |
| INC6268435 |
modulo de notas não está a aceitar as notas
|
Closed | Planning | LUIS FLEMING | CARLOTA GONCALVES | 2026-02-26 10:25 | 2026-03-05 12:00 |
| INC6294060 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-03-05 08:27 | 2026-03-05 11:46 |
| INC6270638 |
SCO - SELFCHECKOUT LMPT - Outro
product / malfunction
|
Closed | Moderate | LUIS FLEMING | EDUARDA GUERRA | 2026-02-26 17:51 | 2026-03-05 11:33 |
| INC6263758 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | TANIA VIEIRA | 2026-02-25 13:55 | 2026-03-04 17:04 |
| INC6263695 |
bloqueada
product / unavailability
|
Closed | Planning | LUIS FLEMING | DIANA COUTO | 2026-02-25 13:44 | 2026-03-04 16:01 |
| INC6251136 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | ANA DUARTE | 2026-02-22 23:41 | 2026-03-04 13:19 |
| INC6262569 |
caixa bloqueada
|
Closed | Planning | LUIS FLEMING | DAVID SANTOS | 2026-02-25 10:34 | 2026-03-04 13:00 |
| INC6262565 |
Erro na SCO supervisão
|
Closed | Planning | LUIS FLEMING | BRUNA REBELO | 2026-02-25 10:33 | 2026-03-04 12:01 |
| INC6285245 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | VERONICA HENRIQUES | 2026-03-03 09:10 | 2026-03-04 11:27 |
| INC6260623 |
payout sensor jam or count sensor in error
|
Closed | Planning | LUIS FLEMING | ANDREIA GOMES | 2026-02-24 18:45 | 2026-03-04 11:05 |
| INC6253413 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | SUSANA RAMALHO | 2026-02-23 11:00 | 2026-03-04 11:04 |
| INC6277486 |
visor cliente na escolha de fatura A4
product / authentication error
|
Closed | Planning | LUIS FLEMING | NURIA MOURA | 2026-02-28 21:33 | 2026-03-04 10:47 |
| INC6252283 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Low | LUIS FLEMING | MAGDA ALVES | 2026-02-23 08:53 | 2026-03-03 16:04 |
| INC6252311 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Low | LUIS FLEMING | MAGDA ALVES | 2026-02-23 08:56 | 2026-03-03 16:04 |
| INC6258580 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Low | LUIS FLEMING | SARA SILVA | 2026-02-24 10:53 | 2026-03-03 12:03 |
| INC6254917 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / account_access
|
Closed | Moderate | LUIS FLEMING | JOANA AMARO | 2026-02-23 15:07 | 2026-03-03 11:06 |
| INC6255116 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Low | LUIS FLEMING | JOANA LEANDRO | 2026-02-23 15:38 | 2026-03-03 11:02 |
| INC6279686 |
caixas nao aparece o campo dados de faturação
|
Closed | Planning | LUIS FLEMING | TATIANA SILVA | 2026-03-02 08:54 | 2026-03-03 10:11 |
| INC6274207 |
SCO 54 com erro no dispensador de moedas, erro em anexo
product / performance
|
Closed | Planning | LUIS FLEMING | KIMBERLY PENHA | 2026-02-27 16:22 | 2026-03-03 10:01 |
| INC6254355 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | ROGERIO JUNIOR | 2026-02-23 13:54 | 2026-03-02 17:02 |
| INC6243173 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | JOANA FERNANDES | 2026-02-19 12:43 | 2026-03-02 16:02 |
| INC6250245 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Low | LUIS FLEMING | CATARINA COXIXO | 2026-02-21 19:18 | 2026-03-02 15:07 |
| INC6253453 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | SONIA FERNANDES | 2026-02-23 11:09 | 2026-03-02 15:06 |
| INC6244561 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | BRUNA CABRAL | 2026-02-19 17:47 | 2026-03-02 15:02 |
| INC6276145 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-02-28 08:33 | 2026-03-02 14:03 |
| INC6260611 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-02-24 18:38 | 2026-03-02 14:03 |
| INC6260619 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Planning | LUIS FLEMING | CATIA SANTOS | 2026-02-24 18:42 | 2026-03-02 13:59 |
| INC6251001 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | BRUNA BALTAZAR | 2026-02-22 18:17 | 2026-03-02 12:01 |
| INC6187338 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Moderate | LUIS FLEMING | TALITA NETTO | 2026-02-04 12:52 | 2026-03-02 11:03 |
| INC6276248 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Low | LUIS FLEMING | NELIA SALGADO | 2026-02-28 09:10 | 2026-03-02 09:00 |
| INC6260055 |
Bom dia. SCO a numerário.
product / performance
|
Closed | Moderate | LUIS FLEMING | NICOLE MEDEIROS | 2026-02-24 15:31 | 2026-02-28 18:15 |
| INC6247496 |
sco a numerario 809
product / performance
|
Closed | Planning | LUIS FLEMING | VERA REIS | 2026-02-20 13:40 | 2026-02-28 09:14 |
| INC6246783 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Low | LUIS FLEMING | PATRICIA COELHO | 2026-02-20 11:24 | 2026-02-27 16:01 |
| INC6241123 |
erro tubo moedas
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-02-19 07:41 | 2026-02-27 11:07 |
| INC6231720 |
difetenca moedas
|
Closed | Planning | LUIS FLEMING | ANDREIA GOMES | 2026-02-16 20:20 | 2026-02-27 10:04 |
| INC6264307 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Low | LUIS FLEMING | ANDREIA MATEUS | 2026-02-25 15:24 | 2026-02-27 09:27 |
| INC6225785 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | ANA GUIMARAES | 2026-02-15 09:42 | 2026-02-26 17:02 |
| INC6225893 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Planning | LUIS FLEMING | ANA NOVO | 2026-02-15 11:38 | 2026-02-26 14:01 |
| INC6263849 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | SARA LOPES | 2026-02-25 14:08 | 2026-02-26 13:31 |
| INC6226045 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / misconfiguration
|
Closed | Moderate | LUIS FLEMING | ANDREIA CAETANO | 2026-02-15 16:45 | 2026-02-26 12:45 |
| INC6241995 |
Os fios da maquina das moedas da sco 56 estão a fazer mau contacto
|
Closed | Moderate | LUIS FLEMING | INES MOREIRA | 2026-02-19 09:58 | 2026-02-26 12:03 |
| INC6237737 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Moderate | LUIS FLEMING | ANA ROCHA | 2026-02-18 09:42 | 2026-02-26 11:07 |
| INC6229116 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | TIAGO SILVA | MARIO BAPTISTA | 2026-02-16 12:06 | 2026-02-26 11:06 |
| INC6221705 |
Sco 041. não passa a venda da zebra para a sco
|
Closed | Moderate | LUIS FLEMING | PATRICIA FURTADO | 2026-02-13 12:35 | 2026-02-26 11:06 |
| INC6241273 |
notas recirculador
|
Closed | Planning | LUIS FLEMING | SANDRA TELES | 2026-02-19 08:12 | 2026-02-26 11:03 |
| INC6230520 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | ANA ROCHA | 2026-02-16 14:43 | 2026-02-26 11:01 |
| INC6230132 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | TIAGO SILVA | ANA ROCHA | 2026-02-16 14:18 | 2026-02-25 11:05 |
| INC6230299 |
SCO nao esvazia
|
Closed | Planning | TIAGO SILVA | JESSICA GUERREIRO | 2026-02-16 14:32 | 2026-02-25 11:05 |
| INC6257375 |
Sco bloqueia
product / performance
|
Closed | Planning | LUIS FLEMING | KIMBERLY PENHA | 2026-02-24 08:22 | 2026-02-24 11:48 |