| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↑ |
|---|---|---|---|---|---|---|---|
| INC6497973 |
troco a mais
product / performance
|
Closed | Planning | LUIS FLEMING | DIANA COUTO | 2026-05-05 07:32 | 2026-05-12 09:05 |
| INC6520442 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | CARLA PINTO | 2026-05-11 09:22 | 2026-05-12 14:06 |
| INC6525372 |
Nao dispensa moedas de 0.01 apesar de ter moedas no tubo
product / malfunction
|
Closed | Moderate | LUIS FLEMING | SOFIA SEQUEIRA | 2026-05-12 09:52 | 2026-05-12 16:47 |
| INC6461973 |
SCO - SELFCHECKOUT LMPT - Outro
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | ROGERIO JUNIOR | 2026-04-23 17:40 | 2026-05-12 19:21 |
| INC6519624 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | JESSICA GUERREIRO | 2026-05-11 07:57 | 2026-05-13 09:47 |
| INC6483710 |
dinheiro a mais
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-04-30 07:06 | 2026-05-13 10:05 |
| INC6527792 |
Erro na SCO
|
Closed | Planning | LUIS FLEMING | CARLA CRUZ | 2026-05-12 19:40 | 2026-05-13 10:37 |
| INC6482974 |
Cartóes NOS
|
Closed | Low | LUIS FLEMING | ANA FONSECA | 2026-04-29 21:56 | 2026-05-13 12:00 |
| INC6503540 |
Cancelas não abrem com leitura de matricula
product / performance
|
Closed | Moderate | LUIS FLEMING | LINDA VELOSO | 2026-05-06 07:21 | 2026-05-13 13:05 |
| INC6505174 |
não puxa as notas
|
Closed | Planning | LUIS FLEMING | DIANA COUTO | 2026-05-06 11:36 | 2026-05-13 15:05 |
| INC6491879 |
SCO - SELFCHECKOUT LMPT - Outro
hardware / misconfiguration
|
Closed | Moderate | LUIS FLEMING | LILIANA GONCALVES | 2026-05-03 19:51 | 2026-05-13 16:01 |
| INC6505170 |
Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | EUNICE VELOSO | 2026-05-06 11:35 | 2026-05-14 11:00 |
| INC6496390 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / malfunction
|
Closed | Moderate | LUIS FLEMING | TIAGO SOUSA | 2026-05-04 16:33 | 2026-05-14 11:02 |
| INC6496483 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | ANA GUIMARAES | 2026-05-04 17:23 | 2026-05-14 11:03 |
| INC6496514 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | SARA COSTA | 2026-05-04 17:39 | 2026-05-14 11:03 |
| INC6498682 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Planning | LUIS FLEMING | MARIANA GASPAR | 2026-05-05 09:12 | 2026-05-14 11:03 |
| INC6498958 |
Clientes nao estao a receber codigo de desconto vales
|
Closed | Moderate | LUIS FLEMING | VERA REIS | 2026-05-05 09:47 | 2026-05-14 11:03 |
| INC6498540 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | PEDRO PEREIRA | 2026-05-05 08:51 | 2026-05-14 11:03 |
| INC6496525 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | DIANA FERNANDES | 2026-05-04 17:45 | 2026-05-14 11:03 |
| INC6498750 |
cliente nao recebe codigo
|
Closed | Planning | LUIS FLEMING | TATIANA SILVA | 2026-05-05 09:20 | 2026-05-14 11:03 |
| INC6517180 |
Problemas no reciclador de notas.
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | MAFALDA BARBOSA | 2026-05-10 10:13 | 2026-05-14 16:02 |
| INC6482634 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Low | LUIS FLEMING | BRUNA CABRAL | 2026-04-29 15:55 | 2026-05-15 09:00 |
| INC6490928 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Low | LUIS FLEMING | MAGDA ALVES | 2026-05-02 17:33 | 2026-05-15 09:02 |
| INC6506671 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-05-06 16:39 | 2026-05-15 10:01 |
| INC6512330 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | CELIA RODRIGUES | 2026-05-08 07:34 | 2026-05-15 16:00 |
| INC6512336 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | CELIA RODRIGUES | 2026-05-08 07:37 | 2026-05-15 16:01 |
| INC6513642 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / malfunction
|
Closed | Moderate | LUIS FLEMING | VANESSA COELHO | 2026-05-08 13:16 | 2026-05-15 16:01 |
| INC6509984 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Low | LUIS FLEMING | ANA GONCALVES | 2026-05-07 12:28 | 2026-05-17 10:00 |
| INC6480733 |
CASSIOPEE - Outro
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | SARA SARAIVA | 2026-04-29 09:28 | 2026-05-17 10:00 |
| INC6467598 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Low | LUIS FLEMING | TANIA PEREIRA | 2026-04-25 15:11 | 2026-05-18 11:00 |
| INC6488645 |
S/N: CZC01894CX | Avaria: sco nao arranca | Contato: SONIA ALMEIDA - 913672589
network / connectivity
|
Closed | Planning | LUIS FLEMING | BRIGIDA QUINTINO | 2026-05-01 07:46 | 2026-05-18 11:55 |
| INC6516306 |
teclado nao fixa na sco 808-58
product / unavailability
|
Closed | Moderate | LUIS FLEMING | MIGUEL OLIVEIRA | 2026-05-09 17:04 | 2026-05-18 14:00 |
| INC6515552 |
O teclado não está funcional
product / interface api
|
Closed | Planning | LUIS FLEMING | CATARINA CARNEIRO | 2026-05-09 09:49 | 2026-05-18 14:04 |
| INC6517133 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | ALEXANDRE MALVEIRO | 2026-05-10 09:19 | 2026-05-18 16:04 |
| INC6504705 |
Modulo de notas, não dá luz e o de moedas não funciona
|
Closed | Planning | LUIS FLEMING | ANA PEREIRA | 2026-05-06 10:02 | 2026-05-19 10:00 |
| INC6500866 |
Sco 842 de Compra Ágil não aceita moedas
product / malfunction
|
Closed | Planning | LUIS FLEMING | PALOMA BASTOS | 2026-05-05 15:23 | 2026-05-19 13:04 |
| INC6517676 |
Impressora Talões
|
Closed | Planning | LUIS FLEMING | NURIA MOURA | 2026-05-10 20:15 | 2026-05-19 13:26 |
| INC6549768 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / misconfiguration
|
Closed | Low | LUIS FLEMING | SONIA FERNANDES | 2026-05-19 10:31 | 2026-05-19 14:41 |
| INC6528430 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | SUSANA RAMALHO | 2026-05-13 06:21 | 2026-05-19 15:00 |
| INC6517844 |
luz da sco
product / performance
|
Closed | Planning | LUIS FLEMING | BRUNA REBELO | 2026-05-11 00:13 | 2026-05-19 15:00 |
| INC6526667 |
sco 804
product / performance
|
Closed | Planning | LUIS FLEMING | ANDREIA RODRIGUES | 2026-05-12 13:23 | 2026-05-19 15:01 |
| INC6551249 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | JOANA CARREIRAS | 2026-05-19 14:24 | 2026-05-19 15:19 |
| INC6549117 |
A SCO 805 diz que a maquina de moedas está desconectada
user_support / other
|
Closed | Planning | LUIS FLEMING | ELISABETE PORTELA | 2026-05-19 09:04 | 2026-05-19 16:07 |
| INC6492866 |
SCO 806 NÃO ESTÁ A DEIXAR CARREGAR MOEDAS
product / performance
|
Closed | Moderate | LUIS FLEMING | ANA GONCALVES | 2026-05-04 07:08 | 2026-05-20 09:00 |
| INC6527600 |
Nao puxa as notas
|
Closed | Planning | LUIS FLEMING | STAN RIBEIRO | 2026-05-12 16:45 | 2026-05-20 10:00 |
| INC6522933 |
modulo de notas nao recolhe as notas
|
Closed | Planning | LUIS FLEMING | MARIO BAPTISTA | 2026-05-11 17:28 | 2026-05-20 10:03 |
| INC6523030 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | EDUARDA BICALHO | 2026-05-11 19:05 | 2026-05-20 10:04 |
| INC6530297 |
Outro
|
Closed | Planning | LUIS FLEMING | VERA FREITAS | 2026-05-13 11:24 | 2026-05-20 17:01 |
| INC6533982 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
user_support / other
|
Closed | Moderate | LUIS FLEMING | MAGDA CAMPOS | 2026-05-14 10:10 | 2026-05-21 15:02 |
| INC6514331 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware
|
Closed | Moderate | LUIS FLEMING | ALEXANDRA ROCHA | 2026-05-08 18:06 | 2026-05-21 16:01 |