| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↓ |
|---|---|---|---|---|---|---|---|
| INC6550360 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Low | LUIS FLEMING | LILIANA CARVALHO | 2026-05-19 12:16 | 2026-05-27 10:01 |
| INC6553679 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
hardware / misconfiguration
|
On Hold | Moderate | LUIS FLEMING | RAQUEL AGOSTINHO | 2026-05-20 08:47 | 2026-05-27 09:03 |
| INC6549888 |
Não dá troco em notas
user_support / other
|
Closed | Low | LUIS FLEMING | SOFIA COSTA | 2026-05-19 10:51 | 2026-05-26 16:03 |
| INC6549176 |
Sco 841 não está a assumir as notas Loja de Sintra Construção
|
Closed | Moderate | LUIS FLEMING | CATARINA NUNES | 2026-05-19 09:11 | 2026-05-26 16:01 |
| INC6530209 |
Cancela não comunica com os tablets na hora de abrir loja de Sintra Construção
|
Closed | Moderate | LUIS FLEMING | CATARINA NUNES | 2026-05-13 11:07 | 2026-05-26 16:00 |
| INC6542318 |
SCO - Problema recorrente referente ao INC6517180
product / unavailability
|
Closed | Moderate | LUIS FLEMING | MAFALDA BARBOSA | 2026-05-18 07:04 | 2026-05-26 12:02 |
| INC6548175 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / malfunction
|
Closed | Moderate | LUIS FLEMING | ANA NOVO | 2026-05-19 07:05 | 2026-05-26 12:00 |
| INC6544810 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | CINTIA MAGALHAES | 2026-05-18 13:19 | 2026-05-26 11:04 |
| INC6541342 |
SCO 810
product / performance
|
Closed | Planning | LUIS FLEMING | CATARINA MORGADINHO | 2026-05-17 12:29 | 2026-05-26 11:00 |
| INC6535010 |
nao inicia no menu cassiope
|
Closed | Planning | LUIS FLEMING | SANDRA TELES | 2026-05-14 14:49 | 2026-05-25 16:03 |
| INC6530931 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | MAGDA ALVES | 2026-05-13 13:18 | 2026-05-25 16:03 |
| INC6515391 |
Artigo bloqueia as SCOS
product / performance
|
Closed | Moderate | LUIS FLEMING | SANDRA ALVES | 2026-05-09 08:41 | 2026-05-25 16:02 |
| INC6565828 |
tubo moedas de 0,10€
|
Closed | Planning | LUIS FLEMING | MARISA COSTA | 2026-05-22 16:10 | 2026-05-25 15:35 |
| INC6540662 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | RAQUEL OLIVEIRA | 2026-05-16 16:20 | 2026-05-25 13:05 |
| INC6539672 |
modulo de notas com erro N/A
|
Closed | Low | LUIS FLEMING | ANDREIA SILVA | 2026-05-16 07:05 | 2026-05-25 13:05 |
| INC6535354 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
hardware / malfunction
|
Closed | Moderate | LUIS FLEMING | ADRIANA FERNANDES | 2026-05-14 17:23 | 2026-05-25 13:01 |
| INC6538604 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | MAGDA CAMPOS | 2026-05-15 14:15 | 2026-05-25 13:01 |
| INC6525966 |
CASSIOPEE - Outro
|
Closed | Low | LUIS FLEMING | RUTH FEITOSA | 2026-05-12 11:51 | 2026-05-25 13:00 |
| INC6495996 |
SCO4 (CX54) - Loja Funchal (016)
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-05-04 14:51 | 2026-05-25 13:00 |
| INC6534047 |
Foi um ténico a loja ontem para fazer atualizações na SCO e não arranca desde ontem
product / performance
|
Closed | Planning | LUIS FLEMING | CLAUDIA RAMALHO | 2026-05-14 10:25 | 2026-05-25 12:03 |
| INC6569532 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Low | LUIS FLEMING | ANA ALMEIDA | 2026-05-24 13:26 | 2026-05-25 12:03 |
| INC6517465 |
info errada
|
Closed | Planning | LUIS FLEMING | ANDREIA GOMES | 2026-05-10 13:05 | 2026-05-25 12:00 |
| INC6560171 |
caixa sco 12 sem cassiope.
product / performance
|
Closed | Planning | LUIS FLEMING | MARILIA BARROS | 2026-05-21 10:47 | 2026-05-22 13:47 |
| INC6515783 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | SARA MARTINS | 2026-05-09 11:55 | 2026-05-22 12:03 |
| INC6503464 |
motor das moedas
|
Closed | Planning | LUIS FLEMING | ANABELA MONTEIRO | 2026-05-06 07:07 | 2026-05-22 12:02 |
| INC6558946 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-05-21 07:29 | 2026-05-22 11:19 |
| INC6535464 |
Sco54
product / malfunction
|
Closed | Moderate | LUIS FLEMING | RENAN CAMPOS | 2026-05-14 18:50 | 2026-05-22 11:00 |
| INC6559416 |
Sco cash 56 nao passa menu TPA
product / performance
|
Closed | Low | LUIS FLEMING | JOANA LUCAS | 2026-05-21 08:36 | 2026-05-22 10:21 |
| INC6366594 |
SCO4 (CX54) - Loja Bragança (59)
product / printing
|
Closed | Planning | LUIS FLEMING | CATARINA ALVES | 2026-03-25 12:52 | 2026-05-21 18:06 |
| INC6514331 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware
|
Closed | Moderate | LUIS FLEMING | ALEXANDRA ROCHA | 2026-05-08 18:06 | 2026-05-21 16:01 |
| INC6533982 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
user_support / other
|
Closed | Moderate | LUIS FLEMING | MAGDA CAMPOS | 2026-05-14 10:10 | 2026-05-21 15:02 |
| INC6530297 |
Outro
|
Closed | Planning | LUIS FLEMING | VERA FREITAS | 2026-05-13 11:24 | 2026-05-20 17:01 |
| INC6523030 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | EDUARDA BICALHO | 2026-05-11 19:05 | 2026-05-20 10:04 |
| INC6522933 |
modulo de notas nao recolhe as notas
|
Closed | Planning | LUIS FLEMING | MARIO BAPTISTA | 2026-05-11 17:28 | 2026-05-20 10:03 |
| INC6527600 |
Nao puxa as notas
|
Closed | Planning | LUIS FLEMING | STAN RIBEIRO | 2026-05-12 16:45 | 2026-05-20 10:00 |
| INC6492866 |
SCO 806 NÃO ESTÁ A DEIXAR CARREGAR MOEDAS
product / performance
|
Closed | Moderate | LUIS FLEMING | ANA GONCALVES | 2026-05-04 07:08 | 2026-05-20 09:00 |
| INC6549117 |
A SCO 805 diz que a maquina de moedas está desconectada
user_support / other
|
Closed | Planning | LUIS FLEMING | ELISABETE PORTELA | 2026-05-19 09:04 | 2026-05-19 16:07 |
| INC6551249 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | JOANA CARREIRAS | 2026-05-19 14:24 | 2026-05-19 15:19 |
| INC6526667 |
sco 804
product / performance
|
Closed | Planning | LUIS FLEMING | ANDREIA RODRIGUES | 2026-05-12 13:23 | 2026-05-19 15:01 |
| INC6517844 |
luz da sco
product / performance
|
Closed | Planning | LUIS FLEMING | BRUNA REBELO | 2026-05-11 00:13 | 2026-05-19 15:00 |
| INC6528430 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | SUSANA RAMALHO | 2026-05-13 06:21 | 2026-05-19 15:00 |
| INC6549768 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / misconfiguration
|
Closed | Low | LUIS FLEMING | SONIA FERNANDES | 2026-05-19 10:31 | 2026-05-19 14:41 |
| INC6517676 |
Impressora Talões
|
Closed | Planning | LUIS FLEMING | NURIA MOURA | 2026-05-10 20:15 | 2026-05-19 13:26 |
| INC6500866 |
Sco 842 de Compra Ágil não aceita moedas
product / malfunction
|
Closed | Planning | LUIS FLEMING | PALOMA BASTOS | 2026-05-05 15:23 | 2026-05-19 13:04 |
| INC6504705 |
Modulo de notas, não dá luz e o de moedas não funciona
|
Closed | Planning | LUIS FLEMING | ANA PEREIRA | 2026-05-06 10:02 | 2026-05-19 10:00 |
| INC6517133 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | ALEXANDRE MALVEIRO | 2026-05-10 09:19 | 2026-05-18 16:04 |
| INC6515552 |
O teclado não está funcional
product / interface api
|
Closed | Planning | LUIS FLEMING | CATARINA CARNEIRO | 2026-05-09 09:49 | 2026-05-18 14:04 |
| INC6516306 |
teclado nao fixa na sco 808-58
product / unavailability
|
Closed | Moderate | LUIS FLEMING | MIGUEL OLIVEIRA | 2026-05-09 17:04 | 2026-05-18 14:00 |
| INC6488645 |
S/N: CZC01894CX | Avaria: sco nao arranca | Contato: SONIA ALMEIDA - 913672589
network / connectivity
|
Closed | Planning | LUIS FLEMING | BRIGIDA QUINTINO | 2026-05-01 07:46 | 2026-05-18 11:55 |
| INC6467598 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Low | LUIS FLEMING | TANIA PEREIRA | 2026-04-25 15:11 | 2026-05-18 11:00 |