| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↓ |
|---|---|---|---|---|---|---|---|
| INC6497941 |
CLIENTES DA SCO NAO ESTAO A RECEBER AS SMS PARA DESCONTAR OS VALES
product / performance
|
Closed | Moderate | LUIS FLEMING | CLAUDIA CORREIA | 2026-05-05 07:27 | 2026-05-07 12:05 |
| INC6481399 |
SCOSPV (50) - Loja Alfragide (005)
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-04-29 11:15 | 2026-05-07 12:00 |
| INC6499436 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | CATIA NUNES | 2026-05-05 11:09 | 2026-05-07 11:17 |
| INC6480988 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | LUCAS COLTRO | 2026-04-29 10:03 | 2026-05-07 11:03 |
| INC6498940 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | CELIA RODRIGUES | 2026-05-05 09:44 | 2026-05-07 10:58 |
| INC6480858 |
CASSIOPEE - Cassiopée não funciona
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | SARA SARAIVA | 2026-04-29 09:45 | 2026-05-07 10:04 |
| INC6478605 |
SCO3 (CX10) - Loja Santarem (018)
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-04-28 17:49 | 2026-05-06 16:02 |
| INC6480138 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | CRISTIANA FONTES | 2026-04-29 08:14 | 2026-05-06 16:02 |
| INC6444634 |
Tem notas encravadas, não conseguimos aceder
hardware / malfunction
|
Closed | Moderate | LUIS FLEMING | DEBORAH ANDRADE | 2026-04-19 16:42 | 2026-05-06 15:01 |
| INC6491445 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Low | LUIS FLEMING | BARBARA RODRIGUES | 2026-05-03 08:38 | 2026-05-06 13:45 |
| INC6500068 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
|
Closed | Moderate | LUIS FLEMING | NUNO MARTINS | 2026-05-05 13:04 | 2026-05-06 12:39 |
| INC6473181 |
SCO - SELFCHECKOUT LMPT 2
product / malfunction
|
Closed | Planning | LUIS FLEMING | TALITA NETTO | 2026-04-27 13:24 | 2026-05-05 16:02 |
| INC6473114 |
SCO - SELFCHECKOUT LMPT - Outro
product / malfunction
|
Closed | Planning | LUIS FLEMING | TALITA NETTO | 2026-04-27 13:09 | 2026-05-05 16:00 |
| INC6474318 |
Sco 3 deixou de funcionar
product / performance
|
Closed | Moderate | LUIS FLEMING | CLAUDIA TEIXEIRA | 2026-04-27 18:47 | 2026-05-05 15:01 |
| INC6476630 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | CAROLINA PIRES | 2026-04-28 10:09 | 2026-05-05 15:00 |
| INC6474219 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | VANESSA COELHO | 2026-04-27 17:48 | 2026-05-05 15:00 |
| INC6432347 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | BARBARA FERREIRA | 2026-04-15 09:26 | 2026-05-05 14:25 |
| INC6471939 |
CASSIOPEE - Cassiopée não funciona
|
Closed | Low | LUIS FLEMING | BRUNA AFONSO | 2026-04-27 11:24 | 2026-05-04 16:02 |
| INC6473401 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | TALITA NETTO | 2026-04-27 14:03 | 2026-05-04 16:02 |
| INC6471257 |
SCO2
product / malfunction
|
Closed | Planning | LUIS FLEMING | CAIO SACRAMENTO | 2026-04-27 09:37 | 2026-05-04 15:02 |
| INC6470021 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | MARLENE MARTINS | 2026-04-27 07:13 | 2026-05-04 12:02 |
| INC6469042 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | MARA SANTOS | 2026-04-26 18:10 | 2026-05-04 12:00 |
| INC6457827 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | MARIANA PINTO | 2026-04-22 18:11 | 2026-05-04 11:04 |
| INC6468893 |
Outro
|
Closed | Planning | LUIS FLEMING | SUSANA FREIRE | 2026-04-26 14:55 | 2026-05-04 11:01 |
| INC6468915 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | DANIELA SILVA | 2026-04-26 15:18 | 2026-05-04 11:00 |
| INC6468670 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | TALITA NETTO | 2026-04-26 11:03 | 2026-05-04 10:06 |
| INC6467843 |
SCO - SELFCHECKOUT LMPT - Outro
hardware / misconfiguration
|
Closed | Moderate | LUIS FLEMING | GIZELE COELHO | 2026-04-25 18:20 | 2026-05-04 10:04 |
| INC6373334 |
Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | SUSANA FREIRE | 2026-03-27 11:08 | 2026-05-04 10:01 |
| INC6465074 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | SARA LOPES | 2026-04-24 13:37 | 2026-05-02 15:00 |
| INC6482975 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | ANA FONSECA | 2026-04-29 22:00 | 2026-05-02 14:20 |
| INC6457949 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | ANDREIA FERREIRA | 2026-04-22 20:19 | 2026-05-01 10:03 |
| INC6462136 |
utilizador gravado no menu supervisao
product / performance
|
Closed | Planning | LUIS FLEMING | DAVID SANTOS | 2026-04-23 19:45 | 2026-05-01 09:05 |
| INC6457759 |
caixa 809 não funciona, não arranca
|
Closed | Planning | LUIS FLEMING | JOANA SANTOS | 2026-04-22 17:24 | 2026-05-01 09:04 |
| INC6471889 |
dispensador moedas
|
Closed | Planning | LUIS FLEMING | BRIGIDA QUINTINO | 2026-04-27 11:14 | 2026-05-01 07:46 |
| INC6475573 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
hardware / malfunction
|
Closed | Low | LUIS FLEMING | VERONICA HENRIQUES | 2026-04-28 07:52 | 2026-04-30 14:55 |
| INC6466041 |
SCO 54 não deixa autenticar com credenciais de supervisão para ter acesso ao modulo de notas/moedas
product / performance
|
Closed | Planning | LUIS FLEMING | EUNICE SANTOS | 2026-04-24 20:11 | 2026-04-30 14:06 |
| INC6456795 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Planning | LUIS FLEMING | ANA ROCHA | 2026-04-22 13:21 | 2026-04-30 10:03 |
| INC6477273 |
Cancelas de saída não abrem
user_support / other
|
Closed | Low | LUIS FLEMING | ROGERIO PEREIRA | 2026-04-28 12:17 | 2026-04-30 08:54 |
| INC6472085 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-04-27 11:48 | 2026-04-30 08:07 |
| INC6472135 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-04-27 11:56 | 2026-04-30 07:34 |
| INC6473997 |
Bom dia. Valor SCO incorreto
|
Closed | Moderate | LUIS FLEMING | NICOLE MEDEIROS | 2026-04-27 16:09 | 2026-04-29 16:54 |
| INC6443338 |
sco 802 erro modulo notas
|
Closed | Low | LUIS FLEMING | MIGUEL OLIVEIRA | 2026-04-18 11:45 | 2026-04-28 13:01 |
| INC6467378 |
sco bloqueada
|
Closed | Planning | LUIS FLEMING | CARLA CRUZ | 2026-04-25 13:03 | 2026-04-27 17:07 |
| INC6447194 |
notas SCO 59
|
Closed | Planning | LUIS FLEMING | JOSE DANTAS | 2026-04-20 11:00 | 2026-04-27 14:05 |
| INC6444658 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / misconfiguration
|
Closed | Moderate | LUIS FLEMING | VERA PRATA | 2026-04-19 17:59 | 2026-04-27 11:03 |
| INC6445761 |
SCO59
product / unavailability
|
Closed | Low | LUIS FLEMING | JOSE DANTAS | 2026-04-20 07:30 | 2026-04-27 11:01 |
| INC6444632 |
SCO - SELFCHECKOUT LMPT - Outro
hardware / misconfiguration
|
Closed | Moderate | LUIS FLEMING | AMANDA SOUSA | 2026-04-19 16:40 | 2026-04-27 11:01 |
| INC6433463 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | DIANA TEIXEIRA | 2026-04-15 12:25 | 2026-04-27 11:00 |
| INC6425927 |
SCO 810 COM RECICLADOR DE NOTAS ENCRAVADO
product / performance
|
Closed | Moderate | LUIS FLEMING | CLAUDIA CORREIA | 2026-04-13 17:48 | 2026-04-27 10:05 |
| INC6444291 |
Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | SILVIA NUNES | 2026-04-19 08:10 | 2026-04-27 10:05 |