| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↑ |
|---|---|---|---|---|---|---|---|
| INC6251001 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | BRUNA BALTAZAR | 2026-02-22 18:17 | 2026-03-02 12:01 |
| INC6260619 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Planning | LUIS FLEMING | CATIA SANTOS | 2026-02-24 18:42 | 2026-03-02 13:59 |
| INC6260611 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-02-24 18:38 | 2026-03-02 14:03 |
| INC6276145 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-02-28 08:33 | 2026-03-02 14:03 |
| INC6244561 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | BRUNA CABRAL | 2026-02-19 17:47 | 2026-03-02 15:02 |
| INC6253453 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | SONIA FERNANDES | 2026-02-23 11:09 | 2026-03-02 15:06 |
| INC6250245 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Low | LUIS FLEMING | CATARINA COXIXO | 2026-02-21 19:18 | 2026-03-02 15:07 |
| INC6243173 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | JOANA FERNANDES | 2026-02-19 12:43 | 2026-03-02 16:02 |
| INC6254355 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | ROGERIO JUNIOR | 2026-02-23 13:54 | 2026-03-02 17:02 |
| INC6274207 |
SCO 54 com erro no dispensador de moedas, erro em anexo
product / performance
|
Closed | Planning | LUIS FLEMING | KIMBERLY PENHA | 2026-02-27 16:22 | 2026-03-03 10:01 |
| INC6279686 |
caixas nao aparece o campo dados de faturação
|
Closed | Planning | LUIS FLEMING | TATIANA SILVA | 2026-03-02 08:54 | 2026-03-03 10:11 |
| INC6255116 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Low | LUIS FLEMING | JOANA LEANDRO | 2026-02-23 15:38 | 2026-03-03 11:02 |
| INC6254917 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / account_access
|
Closed | Moderate | LUIS FLEMING | JOANA AMARO | 2026-02-23 15:07 | 2026-03-03 11:06 |
| INC6258580 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Low | LUIS FLEMING | SARA SILVA | 2026-02-24 10:53 | 2026-03-03 12:03 |
| INC6252311 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Low | LUIS FLEMING | MAGDA ALVES | 2026-02-23 08:56 | 2026-03-03 16:04 |
| INC6252283 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Low | LUIS FLEMING | MAGDA ALVES | 2026-02-23 08:53 | 2026-03-03 16:04 |
| INC6277486 |
visor cliente na escolha de fatura A4
product / authentication error
|
Closed | Planning | LUIS FLEMING | NURIA MOURA | 2026-02-28 21:33 | 2026-03-04 10:47 |
| INC6253413 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | SUSANA RAMALHO | 2026-02-23 11:00 | 2026-03-04 11:04 |
| INC6260623 |
payout sensor jam or count sensor in error
|
Closed | Planning | LUIS FLEMING | ANDREIA GOMES | 2026-02-24 18:45 | 2026-03-04 11:05 |
| INC6285245 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | VERONICA HENRIQUES | 2026-03-03 09:10 | 2026-03-04 11:27 |
| INC6262565 |
Erro na SCO supervisão
|
Closed | Planning | LUIS FLEMING | BRUNA REBELO | 2026-02-25 10:33 | 2026-03-04 12:01 |
| INC6262569 |
caixa bloqueada
|
Closed | Planning | LUIS FLEMING | DAVID SANTOS | 2026-02-25 10:34 | 2026-03-04 13:00 |
| INC6251136 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | ANA DUARTE | 2026-02-22 23:41 | 2026-03-04 13:19 |
| INC6263695 |
bloqueada
product / unavailability
|
Closed | Planning | LUIS FLEMING | DIANA COUTO | 2026-02-25 13:44 | 2026-03-04 16:01 |
| INC6263758 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | TANIA VIEIRA | 2026-02-25 13:55 | 2026-03-04 17:04 |
| INC6270638 |
SCO - SELFCHECKOUT LMPT - Outro
product / malfunction
|
Closed | Moderate | LUIS FLEMING | EDUARDA GUERRA | 2026-02-26 17:51 | 2026-03-05 11:33 |
| INC6294060 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-03-05 08:27 | 2026-03-05 11:46 |
| INC6268435 |
modulo de notas não está a aceitar as notas
|
Closed | Planning | LUIS FLEMING | CARLOTA GONCALVES | 2026-02-26 10:25 | 2026-03-05 12:00 |
| INC6294164 |
cassiope não inicia
product / unavailability
|
Closed | Planning | LUIS FLEMING | DIANA TEIXEIRA | 2026-03-05 08:41 | 2026-03-05 12:01 |
| INC6268989 |
sco 813
|
Closed | Planning | LUIS FLEMING | BRUNA REBELO | 2026-02-26 12:04 | 2026-03-05 15:00 |
| INC6263060 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Low | LUIS FLEMING | ANA GUIMARAES | 2026-02-25 11:56 | 2026-03-05 15:04 |
| INC6272008 |
58 nao reconhece notas
|
Closed | Planning | LUIS FLEMING | SANDRA TELES | 2026-02-27 08:57 | 2026-03-06 10:06 |
| INC6272000 |
59 nao reconhece notas para troco
|
Closed | Planning | LUIS FLEMING | SANDRA TELES | 2026-02-27 08:56 | 2026-03-06 10:06 |
| INC6271984 |
SCO 17 não aceita notas
|
Closed | Planning | LUIS FLEMING | BEATRIZ SOUSA | 2026-02-27 08:53 | 2026-03-06 11:01 |
| INC6251937 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | CATARINA SOARES | 2026-02-23 08:11 | 2026-03-06 11:10 |
| INC6273151 |
SCO6 (CX56) - Loja Amadora (007)
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-02-27 12:31 | 2026-03-06 16:00 |
| INC6269696 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Low | LUIS FLEMING | SUSANA RAMALHO | 2026-02-26 14:20 | 2026-03-07 11:06 |
| INC6270194 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Low | LUIS FLEMING | SUSANA RAMALHO | 2026-02-26 15:41 | 2026-03-07 11:06 |
| INC6274202 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | EUNICE SANTOS | 2026-02-27 16:21 | 2026-03-07 12:00 |
| INC6264484 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | ANA GUIMARAES | 2026-02-25 15:54 | 2026-03-07 12:01 |
| INC6264860 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | CARLA CRUZ | 2026-02-25 17:11 | 2026-03-07 12:01 |
| INC6291323 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Low | LUIS FLEMING | ROGERIO JUNIOR | 2026-03-04 11:55 | 2026-03-08 14:59 |
| INC6297237 |
SCO10 (CX60) - Loja Leiria (013)
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-03-05 18:58 | 2026-03-09 10:05 |
| INC6292522 |
SCO7 (CX57) - Loja Guimaraes (033)
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-03-04 15:52 | 2026-03-09 10:06 |
| INC6292574 |
SCO6 (CX56) - Loja Guimaraes (033)
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-03-04 16:08 | 2026-03-09 10:06 |
| INC6276868 |
SCO10 (CX60) - Loja Gaia (010)
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-02-28 13:19 | 2026-03-09 10:06 |
| INC6305637 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | VERONICA HENRIQUES | 2026-03-09 09:35 | 2026-03-09 12:06 |
| INC6267718 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Low | LUIS FLEMING | LUCAS COLTRO | 2026-02-26 08:54 | 2026-03-09 13:02 |
| INC6277966 |
Acesso a SCO CASH
product / performance
|
Closed | Planning | LUIS FLEMING | LILIANA FONSECA | 2026-03-01 11:37 | 2026-03-09 13:04 |
| INC6294397 |
Dispensador SCO Cash
product / unavailability
|
Closed | Moderate | LUIS FLEMING | EUGENIA TEIXEIRA | 2026-03-05 09:17 | 2026-03-09 14:49 |