| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↑ |
|---|---|---|---|---|---|---|---|
| INC6016745 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Low | LUIS FLEMING | RAQUEL ALVES | 2025-12-11 11:33 | 2025-12-17 11:59 |
| INC6011953 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Low | LUIS FLEMING | SONIA FERNANDES | 2025-12-10 09:43 | 2025-12-17 12:01 |
| INC6033297 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Low | LUIS FLEMING | RAFAEL DIAS | 2025-12-16 15:18 | 2025-12-17 17:04 |
| INC6011640 |
CASSIOPEE - Outro
product
|
Closed | Low | LUIS FLEMING | EUNICE PEREIRA | 2025-12-10 09:02 | 2025-12-18 11:01 |
| INC6009386 |
CASSIOPEE - Outro
product / performance
|
Closed | Low | LUIS FLEMING | EUNICE PEREIRA | 2025-12-09 15:30 | 2025-12-18 11:01 |
| INC6004731 |
Sco cash
product / unavailability
|
Closed | Moderate | LUIS FLEMING | EMANUELE OLIVEIRA | 2025-12-08 18:41 | 2025-12-18 11:02 |
| INC6010007 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | HENRIQUE ZATTA | 2025-12-09 18:31 | 2025-12-18 11:02 |
| INC6015992 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Low | LUIS FLEMING | LILIANA CARVALHO | 2025-12-11 09:27 | 2025-12-18 12:01 |
| INC6016837 |
sco - sms vales
user_support / other
|
Closed | Planning | LUIS FLEMING | ANDREIA RODRIGUES | 2025-12-11 11:55 | 2025-12-18 13:00 |
| INC6016814 |
Outro
product / performance
|
Closed | Low | LUIS FLEMING | SUSANA FREIRE | 2025-12-11 11:50 | 2025-12-18 16:00 |
| INC6017750 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | RUTE MARQUES | 2025-12-11 14:31 | 2025-12-18 16:01 |
| INC6017942 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Moderate | LUIS FLEMING | LUCAS COLTRO | 2025-12-11 15:12 | 2025-12-18 16:01 |
| INC6014579 |
Erro no dispensador de moedas
product / performance
|
Closed | Planning | LUIS FLEMING | ANDREIA DOURADO | 2025-12-10 21:00 | 2025-12-19 10:05 |
| INC6040015 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / broken
|
Closed | Moderate | LUIS FLEMING | NELIA SALGADO | 2025-12-18 09:56 | 2025-12-19 10:09 |
| INC6011815 |
Sco 02 nao está a aceitar carregar notas, no perfil de supervisao aparece como se nao houvesse notas para troco
|
Closed | Moderate | LUIS FLEMING | GIOVANA MANTESSO | 2025-12-10 09:25 | 2025-12-19 11:00 |
| INC6020278 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Moderate | LUIS FLEMING | CATARINA NUNES | 2025-12-12 09:38 | 2025-12-19 12:03 |
| INC6027060 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | CATIA COITO | 2025-12-15 09:56 | 2025-12-19 12:23 |
| INC6021673 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Low | LUIS FLEMING | MAGDA CAMPOS | 2025-12-12 14:25 | 2025-12-19 17:00 |
| INC6021502 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Moderate | LUIS FLEMING | ANDRE RIBEIRO | 2025-12-12 13:46 | 2025-12-19 17:01 |
| INC6020594 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | SUSANA FREIRE | 2025-12-12 10:30 | 2025-12-19 17:01 |
| INC6022169 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
user_support / other
|
Closed | Low | LUIS FLEMING | CATARINA ALVES | 2025-12-12 16:30 | 2025-12-19 19:00 |
| INC6046550 |
SMS cartao da casa - desconto de vales
|
Unknown | Planning | TIAGO SILVA | VERA REIS | 2025-12-20 11:07 | 2025-12-20 12:45 |
| INC6022958 |
SCO - SELFCHECKOUT LMPT 1 - CASSIOPEE - Outro
user_support / other
|
Closed | Planning | LUIS FLEMING | HENRIQUE ZATTA | 2025-12-13 08:45 | 2025-12-21 12:00 |
| INC6017009 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Planning | LUIS FLEMING | ANA VAZ | 2025-12-11 12:32 | 2025-12-21 12:00 |
| INC6023386 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | SOFIA SEQUEIRA | 2025-12-13 11:26 | 2025-12-21 12:00 |
| INC6019651 |
SCO 808
user_support / other
|
Closed | Low | LUIS FLEMING | SARA CONCEICAO | 2025-12-12 07:56 | 2025-12-21 12:00 |
| INC6024576 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | CESAR PITA | 2025-12-14 09:34 | 2025-12-21 17:00 |
| INC6023466 |
SCO - SELFCHECKOUT LMPT 2 - Outro
user_support / other
|
Closed | Low | LUIS FLEMING | LIDIA PRATA | 2025-12-13 12:01 | 2025-12-21 17:00 |
| INC6025050 |
Self checkout 804 não puxa notas
hardware / malfunction
|
Closed | Low | LUIS FLEMING | FATIMA SEMEDO | 2025-12-14 20:02 | 2025-12-22 11:02 |
| INC6023364 |
SCOS
|
Closed | Low | LUIS FLEMING | CARINA CALADO | 2025-12-13 11:18 | 2025-12-22 12:01 |
| INC6022942 |
CASSIOPEE - Cassiopée não funciona
product / performance
|
Closed | Moderate | LUIS FLEMING | BRUNA AFONSO | 2025-12-13 08:38 | 2025-12-22 12:02 |
| INC6024644 |
SCO 4 | Diferenças de valores
product / performance
|
Closed | Planning | LUIS FLEMING | SOFIA SEQUEIRA | 2025-12-14 10:39 | 2025-12-22 13:00 |
| INC6048276 |
SCO - SELFCHECKOUT LMPT - Outro
hardware / malfunction
|
Closed | Planning | TIAGO SILVA | MIRIAM ALVES | 2025-12-21 15:04 | 2025-12-23 12:51 |
| INC5984340 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Planning | LUIS FLEMING | ANA VAZ | 2025-12-02 14:40 | 2025-12-23 13:00 |
| INC6026300 |
Erro tubo
|
Closed | Low | LUIS FLEMING | JOANA LUCAS | 2025-12-15 08:20 | 2025-12-23 17:02 |
| INC6035545 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | MAFALDA SILVESTRE | 2025-12-17 07:57 | 2025-12-24 13:02 |
| INC6036095 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | CAROLINA GASPAR | 2025-12-17 09:26 | 2025-12-24 13:03 |
| INC6011812 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | FABIANA BATISTA | 2025-12-10 09:24 | 2025-12-24 15:01 |
| INC6044317 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Low | TIAGO SILVA | LARA CAIXEIRO | 2025-12-19 12:18 | 2025-12-26 09:46 |
| INC6043517 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | TIAGO SILVA | BARBARA COSTA | 2025-12-19 09:50 | 2025-12-26 11:04 |
| INC6056972 |
notas sco 802
|
Closed | Planning | TIAGO SILVA | ANGELA SANTOS | 2025-12-24 14:46 | 2025-12-26 14:53 |
| INC6051991 |
Erro na SCO supervisão
|
Closed | Planning | TIAGO SILVA | DEBORA CORREIA | 2025-12-22 16:32 | 2025-12-29 19:00 |
| INC6042275 |
CASSIOPEE - Outro
product / performance
|
Closed | Moderate | TIAGO SILVA | ANA GONCALVES | 2025-12-18 20:06 | 2025-12-29 20:00 |
| INC5973553 |
SCO - SELFCHECKOUT LMPT - Outro
product / printing
|
Closed | Planning | TIAGO SILVA | LARA CAIXEIRO | 2025-11-29 12:37 | 2025-12-30 08:19 |
| INC6052953 |
sco nao carrega
|
Closed | Planning | TIAGO SILVA | DEBORA CORREIA | 2025-12-23 08:31 | 2025-12-30 12:02 |
| INC6018731 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Planning | TIAGO SILVA | MARTA AZEVEDO | 2025-12-11 21:00 | 2025-12-30 12:37 |
| INC6058246 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Low | TIAGO SILVA | SARA SILVA | 2025-12-26 10:01 | 2026-01-02 12:01 |
| INC6062790 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
user_support / other
|
Closed | Low | TIAGO SILVA | MARIA SARAIVA | 2025-12-29 10:03 | 2026-01-02 16:15 |
| INC6059650 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / broken
|
Closed | Low | TIAGO SILVA | PEDRO PEREIRA | 2025-12-27 08:12 | 2026-01-03 07:28 |
| INC6069245 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Planning | TIAGO SILVA | LARA CAIXEIRO | 2025-12-31 11:26 | 2026-01-04 09:27 |