| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↑ |
|---|---|---|---|---|---|---|---|
| INC6465074 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | SARA LOPES | 2026-04-24 13:37 | 2026-05-02 15:00 |
| INC6373334 |
Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | SUSANA FREIRE | 2026-03-27 11:08 | 2026-05-04 10:01 |
| INC6467843 |
SCO - SELFCHECKOUT LMPT - Outro
hardware / misconfiguration
|
Closed | Moderate | LUIS FLEMING | GIZELE COELHO | 2026-04-25 18:20 | 2026-05-04 10:04 |
| INC6468670 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | TALITA NETTO | 2026-04-26 11:03 | 2026-05-04 10:06 |
| INC6468915 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | DANIELA SILVA | 2026-04-26 15:18 | 2026-05-04 11:00 |
| INC6468893 |
Outro
|
Closed | Planning | LUIS FLEMING | SUSANA FREIRE | 2026-04-26 14:55 | 2026-05-04 11:01 |
| INC6457827 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | MARIANA PINTO | 2026-04-22 18:11 | 2026-05-04 11:04 |
| INC6469042 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | MARA SANTOS | 2026-04-26 18:10 | 2026-05-04 12:00 |
| INC6470021 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | MARLENE MARTINS | 2026-04-27 07:13 | 2026-05-04 12:02 |
| INC6471257 |
SCO2
product / malfunction
|
Closed | Planning | LUIS FLEMING | CAIO SACRAMENTO | 2026-04-27 09:37 | 2026-05-04 15:02 |
| INC6473401 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | TALITA NETTO | 2026-04-27 14:03 | 2026-05-04 16:02 |
| INC6471939 |
CASSIOPEE - Cassiopée não funciona
|
Closed | Low | LUIS FLEMING | BRUNA AFONSO | 2026-04-27 11:24 | 2026-05-04 16:02 |
| INC6432347 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | BARBARA FERREIRA | 2026-04-15 09:26 | 2026-05-05 14:25 |
| INC6474219 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | VANESSA COELHO | 2026-04-27 17:48 | 2026-05-05 15:00 |
| INC6476630 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | CAROLINA PIRES | 2026-04-28 10:09 | 2026-05-05 15:00 |
| INC6474318 |
Sco 3 deixou de funcionar
product / performance
|
Closed | Moderate | LUIS FLEMING | CLAUDIA TEIXEIRA | 2026-04-27 18:47 | 2026-05-05 15:01 |
| INC6473114 |
SCO - SELFCHECKOUT LMPT - Outro
product / malfunction
|
Closed | Planning | LUIS FLEMING | TALITA NETTO | 2026-04-27 13:09 | 2026-05-05 16:00 |
| INC6473181 |
SCO - SELFCHECKOUT LMPT 2
product / malfunction
|
Closed | Planning | LUIS FLEMING | TALITA NETTO | 2026-04-27 13:24 | 2026-05-05 16:02 |
| INC6500068 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
|
Closed | Moderate | LUIS FLEMING | NUNO MARTINS | 2026-05-05 13:04 | 2026-05-06 12:39 |
| INC6491445 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Low | LUIS FLEMING | BARBARA RODRIGUES | 2026-05-03 08:38 | 2026-05-06 13:45 |
| INC6444634 |
Tem notas encravadas, não conseguimos aceder
hardware / malfunction
|
Closed | Moderate | LUIS FLEMING | DEBORAH ANDRADE | 2026-04-19 16:42 | 2026-05-06 15:01 |
| INC6480138 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | CRISTIANA FONTES | 2026-04-29 08:14 | 2026-05-06 16:02 |
| INC6478605 |
SCO3 (CX10) - Loja Santarem (018)
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-04-28 17:49 | 2026-05-06 16:02 |
| INC6480858 |
CASSIOPEE - Cassiopée não funciona
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | SARA SARAIVA | 2026-04-29 09:45 | 2026-05-07 10:04 |
| INC6498940 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | CELIA RODRIGUES | 2026-05-05 09:44 | 2026-05-07 10:58 |
| INC6480988 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | LUCAS COLTRO | 2026-04-29 10:03 | 2026-05-07 11:03 |
| INC6499436 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | CATIA NUNES | 2026-05-05 11:09 | 2026-05-07 11:17 |
| INC6481399 |
SCOSPV (50) - Loja Alfragide (005)
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-04-29 11:15 | 2026-05-07 12:00 |
| INC6497941 |
CLIENTES DA SCO NAO ESTAO A RECEBER AS SMS PARA DESCONTAR OS VALES
product / performance
|
Closed | Moderate | LUIS FLEMING | CLAUDIA CORREIA | 2026-05-05 07:27 | 2026-05-07 12:05 |
| INC6488676 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Low | LUIS FLEMING | ANA ROCHA | 2026-05-01 08:14 | 2026-05-07 13:02 |
| INC6480890 |
Sco CASH 054 nao esta aceitar moedas
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | LILIANA FONSECA | 2026-04-29 09:50 | 2026-05-07 15:02 |
| INC6470223 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | BRUNA BALTAZAR | 2026-04-27 07:44 | 2026-05-07 16:02 |
| INC6512486 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | BARBARA FERREIRA | 2026-05-08 08:13 | 2026-05-08 10:21 |
| INC6499759 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | LARA CAIXEIRO | 2026-05-05 12:08 | 2026-05-08 11:55 |
| INC6484741 |
SCO6
product / malfunction
|
Closed | Moderate | LUIS FLEMING | NURIA MOURA | 2026-04-30 09:40 | 2026-05-08 12:00 |
| INC6512840 |
medio
product / performance
|
Closed | Planning | LUIS FLEMING | SUSANA FREIRE | 2026-05-08 09:35 | 2026-05-08 12:02 |
| INC6509421 |
Cada vez que tentámos passar para o menu cliente não deixa temos que reiniciar a caixa
product / performance
|
Closed | Planning | LUIS FLEMING | BARBARA FERREIRA | 2026-05-07 10:41 | 2026-05-08 13:51 |
| INC6509375 |
Cada vez que tentámos passar para o menu cliente não deixa temos que reiniciar a caixa
product / performance
|
Closed | Planning | LUIS FLEMING | BARBARA FERREIRA | 2026-05-07 10:32 | 2026-05-08 13:51 |
| INC6508318 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
|
Closed | Moderate | LUIS FLEMING | BARBARA FERREIRA | 2026-05-07 07:49 | 2026-05-08 13:51 |
| INC6497427 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | CELIA RODRIGUES | 2026-05-05 06:09 | 2026-05-08 15:33 |
| INC6484092 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | PATRICIA PEREIRA | 2026-04-30 08:05 | 2026-05-09 12:00 |
| INC6513059 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | SOFIA SEQUEIRA | 2026-05-08 10:32 | 2026-05-10 13:12 |
| INC6508053 |
Cancelas não abrem com leitura de matricula
|
Closed | Moderate | LUIS FLEMING | LINDA VELOSO | 2026-05-07 07:05 | 2026-05-11 07:36 |
| INC6488737 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | JULIANA RIBEIRO | 2026-05-01 09:43 | 2026-05-11 08:46 |
| INC6511385 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Planning | LUIS FLEMING | ALEXANDRA RIBEIRO | 2026-05-07 18:08 | 2026-05-11 10:19 |
| INC6484549 |
nao passa moedas para o tubo
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-04-30 09:12 | 2026-05-11 11:01 |
| INC6489383 |
Mecanismo de moedas avariou
product / malfunction
|
Closed | Moderate | LUIS FLEMING | CLAUDIA CARVALHO | 2026-05-01 19:19 | 2026-05-11 11:04 |
| INC6492883 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | JOANA LUCAS | 2026-05-04 07:11 | 2026-05-11 12:02 |
| INC6377578 |
SCO 805
|
Closed | Moderate | LUIS FLEMING | NICOLE MEDEIROS | 2026-03-29 17:35 | 2026-05-11 17:12 |
| INC6496653 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | YASMINE CARDOSO | 2026-05-04 20:08 | 2026-05-12 09:05 |