| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↑ |
|---|---|---|---|---|---|---|---|
| INC6096288 |
Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | CRISTINA MONTEIRO | 2026-01-10 11:37 | 2026-01-19 15:00 |
| INC6097014 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | LUISA BORGES | 2026-01-10 19:44 | 2026-01-19 15:00 |
| INC6097663 |
SCO - SELFCHECKOUT LMPT - Erro a assumir as notas
hardware / malfunction
|
Closed | Low | LUIS FLEMING | LUISA BORGES | 2026-01-11 17:30 | 2026-01-19 15:00 |
| INC6099753 |
dispensador de notas
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-01-12 10:21 | 2026-01-19 16:02 |
| INC6121732 |
Sco 809 Moedeiro N/A
product / unavailability
|
Closed | Planning | LUIS FLEMING | VANDA COELHO | 2026-01-19 05:39 | 2026-01-20 06:38 |
| INC6121354 |
SCO 4 de novo com problemas nas moedas
|
Closed | Planning | LUIS FLEMING | CRISTINA FERNANDES | 2026-01-18 19:44 | 2026-01-20 10:23 |
| INC6103109 |
Erro na SCO supervisão
|
Closed | Planning | LUIS FLEMING | CATIA SEMEDO | 2026-01-13 08:09 | 2026-01-20 11:02 |
| INC6101454 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | CARLA PINTO | 2026-01-12 15:09 | 2026-01-20 13:03 |
| INC6103181 |
monitor de controlo
product / unavailability
|
Closed | Low | LUIS FLEMING | SUSANA RIBEIRO | 2026-01-13 08:21 | 2026-01-20 13:04 |
| INC6095758 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | TIAGO BALEIA | 2026-01-10 07:55 | 2026-01-20 16:00 |
| INC6097048 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | ANA NOVO | 2026-01-10 20:41 | 2026-01-20 16:00 |
| INC6098902 |
Não carrega moedas
product / performance
|
Closed | Planning | LUIS FLEMING | CRISTINA FERNANDES | 2026-01-12 08:41 | 2026-01-20 16:01 |
| INC6105396 |
Peço com avaria SCO 11
product / malfunction
|
Closed | Low | LUIS FLEMING | SUSANA RIBEIRO | 2026-01-13 14:12 | 2026-01-21 10:00 |
| INC6107526 |
SCO nao aceita notas.
|
Closed | Planning | LUIS FLEMING | INES ALMEIDA | 2026-01-14 08:25 | 2026-01-21 10:01 |
| INC6126552 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | BARBARA FERREIRA | 2026-01-19 17:19 | 2026-01-21 12:22 |
| INC6103111 |
sco 12
product / performance
|
Closed | Planning | LUIS FLEMING | SUSANA RIBEIRO | 2026-01-13 08:09 | 2026-01-21 13:00 |
| INC6103105 |
sco 11
user_support / other
|
Closed | Planning | LUIS FLEMING | SUSANA RIBEIRO | 2026-01-13 08:07 | 2026-01-21 13:01 |
| INC6129802 |
sco cx 60
product / unavailability
|
Closed | Low | LUIS FLEMING | EDUARDA SILVA | 2026-01-20 10:44 | 2026-01-21 15:09 |
| INC6109285 |
Na caixa automática cliente não é reconhecido.
product / performance
|
Closed | Planning | LUIS FLEMING | DIOGO RODRIGUES | 2026-01-14 13:14 | 2026-01-21 17:00 |
| INC6100124 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Low | LUIS FLEMING | EUNICE SANTOS | 2026-01-12 11:11 | 2026-01-22 11:05 |
| INC6112141 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | DAVID SANTOS | 2026-01-15 09:33 | 2026-01-22 16:00 |
| INC6112161 |
Sco`s com erro
product / performance
|
Closed | Planning | LUIS FLEMING | SARA SILVA | 2026-01-15 09:36 | 2026-01-22 16:01 |
| INC6114121 |
Sco 55
product / performance
|
Closed | Planning | LUIS FLEMING | CARINA CALADO | 2026-01-15 15:13 | 2026-01-22 17:00 |
| INC6141575 |
ERRO SCO 54
|
Closed | Planning | LUIS FLEMING | CATARINA ALVES | 2026-01-22 16:52 | 2026-01-23 10:00 |
| INC6106259 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware
|
Closed | Moderate | LUIS FLEMING | TALITA NETTO | 2026-01-13 16:50 | 2026-01-23 11:04 |
| INC6114908 |
Todas as SCO sem acesso ao cartão de pontos
product / unavailability
|
Closed | Low | LUIS FLEMING | DIANA COUTO | 2026-01-15 19:05 | 2026-01-23 12:04 |
| INC6127645 |
Encravamento Moedas Sco 809
product / performance
|
Closed | Moderate | LUIS FLEMING | VANDA COELHO | 2026-01-20 06:17 | 2026-01-24 15:30 |
| INC6118430 |
Sco Não puxa as notas
|
Closed | Planning | LUIS FLEMING | ANA RODRIGUES | 2026-01-16 15:35 | 2026-01-25 10:00 |
| INC6108477 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | ANA SILVA | 2026-01-14 10:43 | 2026-01-26 11:04 |
| INC6117885 |
Sco 6 não puxa as notas
|
Closed | Low | LUIS FLEMING | VERA MARQUES | 2026-01-16 13:47 | 2026-01-26 11:07 |
| INC6121064 |
Outro
hardware
|
Closed | Planning | LUIS FLEMING | JOANA RODRIGUES | 2026-01-18 11:06 | 2026-01-26 11:08 |
| INC6108910 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | CRISTINA CUNHA | 2026-01-14 12:01 | 2026-01-26 12:00 |
| INC6147757 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Planning | LUIS FLEMING | JESSICA GUERREIRO | 2026-01-24 19:22 | 2026-01-26 18:23 |
| INC6126869 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | REGINA MELO | 2026-01-19 21:20 | 2026-01-27 10:01 |
| INC6114917 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | DANIELA ROCAS | 2026-01-15 19:18 | 2026-01-27 11:01 |
| INC6128238 |
reciclador notas
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-01-20 07:53 | 2026-01-27 11:04 |
| INC6121270 |
sco não reconhece cofre de moedas
|
Closed | Planning | LUIS FLEMING | DAVID SANTOS | 2026-01-18 16:13 | 2026-01-27 11:08 |
| INC6113799 |
SCO7 Coimbra
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-01-15 14:24 | 2026-01-27 13:07 |
| INC6084627 |
SCO 807 nao arranca
product / performance
|
Closed | Planning | LUIS FLEMING | DAYANNE OLIVEIRA | 2026-01-07 09:05 | 2026-01-27 16:00 |
| INC6086874 |
Acesso Supervisao
user_support / other
|
Closed | Planning | LUIS FLEMING | JOAO SILVA | 2026-01-07 16:28 | 2026-01-27 17:00 |
| INC6119869 |
sco cash
product / unavailability
|
Closed | Low | LUIS FLEMING | JOANA RODRIGUES | 2026-01-17 11:36 | 2026-01-27 17:02 |
| INC6108400 |
Na caixa automática o cartão não é encontrado
user_support
|
Closed | Planning | LUIS FLEMING | TANIA MIRA | 2026-01-14 10:30 | 2026-01-28 11:02 |
| INC6128245 |
reciclador moedas
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-01-20 07:54 | 2026-01-28 12:05 |
| INC6126033 |
dispensador tubo 0.02
|
Closed | Planning | LUIS FLEMING | SANDRA TELES | 2026-01-19 15:34 | 2026-01-29 11:07 |
| INC6135688 |
Não dispensa moedas 2€
|
Closed | Planning | LUIS FLEMING | BRIGIDA QUINTINO | 2026-01-21 12:51 | 2026-01-29 11:09 |
| INC6163078 |
SCO cash
|
Closed | Planning | LUIS FLEMING | MARISA COSTA | 2026-01-28 18:36 | 2026-01-29 18:30 |
| INC6124883 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
user_support / other
|
Closed | Low | LUIS FLEMING | TALITA NETTO | 2026-01-19 12:56 | 2026-01-30 10:07 |
| INC6155893 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-01-27 11:06 | 2026-01-30 15:04 |
| INC6114565 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Planning | LUIS FLEMING | CARLA PINTO | 2026-01-15 16:37 | 2026-01-30 15:04 |
| INC6174251 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | JESSICA GIL | 2026-02-01 11:11 | 2026-02-01 11:45 |