| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↓ |
|---|---|---|---|---|---|---|---|
| INC6108477 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | ANA SILVA | 2026-01-14 10:43 | 2026-01-26 11:04 |
| INC6118430 |
Sco Não puxa as notas
|
Closed | Planning | LUIS FLEMING | ANA RODRIGUES | 2026-01-16 15:35 | 2026-01-25 10:00 |
| INC6127645 |
Encravamento Moedas Sco 809
product / performance
|
Closed | Moderate | LUIS FLEMING | VANDA COELHO | 2026-01-20 06:17 | 2026-01-24 15:30 |
| INC6114908 |
Todas as SCO sem acesso ao cartão de pontos
product / unavailability
|
Closed | Low | LUIS FLEMING | DIANA COUTO | 2026-01-15 19:05 | 2026-01-23 12:04 |
| INC6106259 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware
|
Closed | Moderate | LUIS FLEMING | TALITA NETTO | 2026-01-13 16:50 | 2026-01-23 11:04 |
| INC6141575 |
ERRO SCO 54
|
Closed | Planning | LUIS FLEMING | CATARINA ALVES | 2026-01-22 16:52 | 2026-01-23 10:00 |
| INC6114121 |
Sco 55
product / performance
|
Closed | Planning | LUIS FLEMING | CARINA CALADO | 2026-01-15 15:13 | 2026-01-22 17:00 |
| INC6112161 |
Sco`s com erro
product / performance
|
Closed | Planning | LUIS FLEMING | SARA SILVA | 2026-01-15 09:36 | 2026-01-22 16:01 |
| INC6112141 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | DAVID SANTOS | 2026-01-15 09:33 | 2026-01-22 16:00 |
| INC6100124 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Low | LUIS FLEMING | EUNICE SANTOS | 2026-01-12 11:11 | 2026-01-22 11:05 |
| INC6109285 |
Na caixa automática cliente não é reconhecido.
product / performance
|
Closed | Planning | LUIS FLEMING | DIOGO RODRIGUES | 2026-01-14 13:14 | 2026-01-21 17:00 |
| INC6129802 |
sco cx 60
product / unavailability
|
Closed | Low | LUIS FLEMING | EDUARDA SILVA | 2026-01-20 10:44 | 2026-01-21 15:09 |
| INC6103105 |
sco 11
user_support / other
|
Closed | Planning | LUIS FLEMING | SUSANA RIBEIRO | 2026-01-13 08:07 | 2026-01-21 13:01 |
| INC6103111 |
sco 12
product / performance
|
Closed | Planning | LUIS FLEMING | SUSANA RIBEIRO | 2026-01-13 08:09 | 2026-01-21 13:00 |
| INC6126552 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | BARBARA FERREIRA | 2026-01-19 17:19 | 2026-01-21 12:22 |
| INC6107526 |
SCO nao aceita notas.
|
Closed | Planning | LUIS FLEMING | INES ALMEIDA | 2026-01-14 08:25 | 2026-01-21 10:01 |
| INC6105396 |
Peço com avaria SCO 11
product / malfunction
|
Closed | Low | LUIS FLEMING | SUSANA RIBEIRO | 2026-01-13 14:12 | 2026-01-21 10:00 |
| INC6098902 |
Não carrega moedas
product / performance
|
Closed | Planning | LUIS FLEMING | CRISTINA FERNANDES | 2026-01-12 08:41 | 2026-01-20 16:01 |
| INC6097048 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | ANA NOVO | 2026-01-10 20:41 | 2026-01-20 16:00 |
| INC6095758 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | TIAGO BALEIA | 2026-01-10 07:55 | 2026-01-20 16:00 |
| INC6103181 |
monitor de controlo
product / unavailability
|
Closed | Low | LUIS FLEMING | SUSANA RIBEIRO | 2026-01-13 08:21 | 2026-01-20 13:04 |
| INC6101454 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | CARLA PINTO | 2026-01-12 15:09 | 2026-01-20 13:03 |
| INC6103109 |
Erro na SCO supervisão
|
Closed | Planning | LUIS FLEMING | CATIA SEMEDO | 2026-01-13 08:09 | 2026-01-20 11:02 |
| INC6121354 |
SCO 4 de novo com problemas nas moedas
|
Closed | Planning | LUIS FLEMING | CRISTINA FERNANDES | 2026-01-18 19:44 | 2026-01-20 10:23 |
| INC6121732 |
Sco 809 Moedeiro N/A
product / unavailability
|
Closed | Planning | LUIS FLEMING | VANDA COELHO | 2026-01-19 05:39 | 2026-01-20 06:38 |
| INC6099753 |
dispensador de notas
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-01-12 10:21 | 2026-01-19 16:02 |
| INC6097663 |
SCO - SELFCHECKOUT LMPT - Erro a assumir as notas
hardware / malfunction
|
Closed | Low | LUIS FLEMING | LUISA BORGES | 2026-01-11 17:30 | 2026-01-19 15:00 |
| INC6097014 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | LUISA BORGES | 2026-01-10 19:44 | 2026-01-19 15:00 |
| INC6096288 |
Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | CRISTINA MONTEIRO | 2026-01-10 11:37 | 2026-01-19 15:00 |
| INC6096201 |
Falha no envio de SMS - vales fidelização
product / performance
|
Closed | Planning | LUIS FLEMING | VERA REIS | 2026-01-10 10:53 | 2026-01-19 15:00 |
| INC6097060 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | ANA NOVO | 2026-01-10 21:03 | 2026-01-19 15:00 |
| INC6094577 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | MARTA SILVA | 2026-01-09 14:44 | 2026-01-19 12:03 |
| INC6094571 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
user_support / other
|
Closed | Low | LUIS FLEMING | MARTA SILVA | 2026-01-09 14:42 | 2026-01-19 12:03 |
| INC6097320 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | ANDREIA SILVA | 2026-01-11 08:40 | 2026-01-18 12:00 |
| INC6084757 |
Impressora taloes | Caixa automatica SCO 57
product / printing
|
Closed | Planning | LUIS FLEMING | ANA GUIMARAES | 2026-01-07 09:24 | 2026-01-17 15:00 |
| INC6084893 |
troco indisponível
|
Closed | Planning | LUIS FLEMING | RITA BRANCO | 2026-01-07 09:45 | 2026-01-17 15:00 |
| INC6113425 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-01-15 13:13 | 2026-01-17 08:03 |
| INC6114970 |
outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | CRISTINA FERNANDES | 2026-01-15 20:24 | 2026-01-16 17:39 |
| INC6094584 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Low | LUIS FLEMING | MARTA SILVA | 2026-01-09 14:45 | 2026-01-16 16:03 |
| INC6086877 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | EUNICE SANTOS | 2026-01-07 16:29 | 2026-01-16 16:03 |
| INC6093737 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | DIANA COUTO | 2026-01-09 11:46 | 2026-01-16 16:02 |
| INC6091579 |
SCO2 - CX42 - Alfragide 005
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-01-08 18:49 | 2026-01-16 13:02 |
| INC6093436 |
sco 808 nao aceita notas
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-01-09 10:48 | 2026-01-16 12:03 |
| INC6091535 |
SCO1 - CX51 - Loja Gondomar 001
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-01-08 18:18 | 2026-01-16 11:02 |
| INC6092323 |
Ecrã cx controlo
user_support / other
|
Closed | Low | LUIS FLEMING | VANDA COELHO | 2026-01-09 07:42 | 2026-01-16 10:00 |
| INC6023461 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
hardware / malfunction
|
Closed | Moderate | LUIS FLEMING | VANESSA SILVA | 2025-12-13 11:59 | 2026-01-15 17:02 |
| INC6085616 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
user_support / other
|
Closed | Low | LUIS FLEMING | EUGENIA TEIXEIRA | 2026-01-07 12:04 | 2026-01-15 17:01 |
| INC6083061 |
Pelicano avariado/partido
hardware / broken
|
Closed | Planning | LUIS FLEMING | VANDA COELHO | 2026-01-06 17:43 | 2026-01-15 13:00 |
| INC6046167 |
Erro nas moedas de 0.05€
|
Closed | Planning | TIAGO SILVA | VERA REIS | 2025-12-20 08:37 | 2026-01-15 12:05 |
| INC6083978 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
user_support / other
|
Closed | Low | LUIS FLEMING | SILVIA CABRAL | 2026-01-07 07:28 | 2026-01-15 10:01 |