| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↓ |
|---|---|---|---|---|---|---|---|
| INC6480733 |
CASSIOPEE - Outro
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | SARA SARAIVA | 2026-04-29 09:28 | 2026-05-17 10:00 |
| INC6509984 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Low | LUIS FLEMING | ANA GONCALVES | 2026-05-07 12:28 | 2026-05-17 10:00 |
| INC6513642 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / malfunction
|
Closed | Moderate | LUIS FLEMING | VANESSA COELHO | 2026-05-08 13:16 | 2026-05-15 16:01 |
| INC6512336 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | CELIA RODRIGUES | 2026-05-08 07:37 | 2026-05-15 16:01 |
| INC6512330 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | CELIA RODRIGUES | 2026-05-08 07:34 | 2026-05-15 16:00 |
| INC6506671 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-05-06 16:39 | 2026-05-15 10:01 |
| INC6490928 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Low | LUIS FLEMING | MAGDA ALVES | 2026-05-02 17:33 | 2026-05-15 09:02 |
| INC6482634 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Low | LUIS FLEMING | BRUNA CABRAL | 2026-04-29 15:55 | 2026-05-15 09:00 |
| INC6517180 |
Problemas no reciclador de notas.
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | MAFALDA BARBOSA | 2026-05-10 10:13 | 2026-05-14 16:02 |
| INC6498750 |
cliente nao recebe codigo
|
Closed | Planning | LUIS FLEMING | TATIANA SILVA | 2026-05-05 09:20 | 2026-05-14 11:03 |
| INC6496525 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | DIANA FERNANDES | 2026-05-04 17:45 | 2026-05-14 11:03 |
| INC6498540 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | PEDRO PEREIRA | 2026-05-05 08:51 | 2026-05-14 11:03 |
| INC6498958 |
Clientes nao estao a receber codigo de desconto vales
|
Closed | Moderate | LUIS FLEMING | VERA REIS | 2026-05-05 09:47 | 2026-05-14 11:03 |
| INC6498682 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Planning | LUIS FLEMING | MARIANA GASPAR | 2026-05-05 09:12 | 2026-05-14 11:03 |
| INC6496514 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | SARA COSTA | 2026-05-04 17:39 | 2026-05-14 11:03 |
| INC6496483 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | ANA GUIMARAES | 2026-05-04 17:23 | 2026-05-14 11:03 |
| INC6496390 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / malfunction
|
Closed | Moderate | LUIS FLEMING | TIAGO SOUSA | 2026-05-04 16:33 | 2026-05-14 11:02 |
| INC6505170 |
Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | EUNICE VELOSO | 2026-05-06 11:35 | 2026-05-14 11:00 |
| INC6491879 |
SCO - SELFCHECKOUT LMPT - Outro
hardware / misconfiguration
|
Closed | Moderate | LUIS FLEMING | LILIANA GONCALVES | 2026-05-03 19:51 | 2026-05-13 16:01 |
| INC6505174 |
não puxa as notas
|
Closed | Planning | LUIS FLEMING | DIANA COUTO | 2026-05-06 11:36 | 2026-05-13 15:05 |
| INC6503540 |
Cancelas não abrem com leitura de matricula
product / performance
|
Closed | Moderate | LUIS FLEMING | LINDA VELOSO | 2026-05-06 07:21 | 2026-05-13 13:05 |
| INC6482974 |
Cartóes NOS
|
Closed | Low | LUIS FLEMING | ANA FONSECA | 2026-04-29 21:56 | 2026-05-13 12:00 |
| INC6527792 |
Erro na SCO
|
Closed | Planning | LUIS FLEMING | CARLA CRUZ | 2026-05-12 19:40 | 2026-05-13 10:37 |
| INC6483710 |
dinheiro a mais
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-04-30 07:06 | 2026-05-13 10:05 |
| INC6519624 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | JESSICA GUERREIRO | 2026-05-11 07:57 | 2026-05-13 09:47 |
| INC6461973 |
SCO - SELFCHECKOUT LMPT - Outro
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | ROGERIO JUNIOR | 2026-04-23 17:40 | 2026-05-12 19:21 |
| INC6525372 |
Nao dispensa moedas de 0.01 apesar de ter moedas no tubo
product / malfunction
|
Closed | Moderate | LUIS FLEMING | SOFIA SEQUEIRA | 2026-05-12 09:52 | 2026-05-12 16:47 |
| INC6520442 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | CARLA PINTO | 2026-05-11 09:22 | 2026-05-12 14:06 |
| INC6497973 |
troco a mais
product / performance
|
Closed | Planning | LUIS FLEMING | DIANA COUTO | 2026-05-05 07:32 | 2026-05-12 09:05 |
| INC6496653 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | YASMINE CARDOSO | 2026-05-04 20:08 | 2026-05-12 09:05 |
| INC6377578 |
SCO 805
|
Closed | Moderate | LUIS FLEMING | NICOLE MEDEIROS | 2026-03-29 17:35 | 2026-05-11 17:12 |
| INC6492883 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | JOANA LUCAS | 2026-05-04 07:11 | 2026-05-11 12:02 |
| INC6489383 |
Mecanismo de moedas avariou
product / malfunction
|
Closed | Moderate | LUIS FLEMING | CLAUDIA CARVALHO | 2026-05-01 19:19 | 2026-05-11 11:04 |
| INC6484549 |
nao passa moedas para o tubo
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-04-30 09:12 | 2026-05-11 11:01 |
| INC6511385 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Planning | LUIS FLEMING | ALEXANDRA RIBEIRO | 2026-05-07 18:08 | 2026-05-11 10:19 |
| INC6488737 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | JULIANA RIBEIRO | 2026-05-01 09:43 | 2026-05-11 08:46 |
| INC6508053 |
Cancelas não abrem com leitura de matricula
|
Closed | Moderate | LUIS FLEMING | LINDA VELOSO | 2026-05-07 07:05 | 2026-05-11 07:36 |
| INC6513059 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | SOFIA SEQUEIRA | 2026-05-08 10:32 | 2026-05-10 13:12 |
| INC6484092 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | PATRICIA PEREIRA | 2026-04-30 08:05 | 2026-05-09 12:00 |
| INC6497427 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | CELIA RODRIGUES | 2026-05-05 06:09 | 2026-05-08 15:33 |
| INC6508318 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
|
Closed | Moderate | LUIS FLEMING | BARBARA FERREIRA | 2026-05-07 07:49 | 2026-05-08 13:51 |
| INC6509375 |
Cada vez que tentámos passar para o menu cliente não deixa temos que reiniciar a caixa
product / performance
|
Closed | Planning | LUIS FLEMING | BARBARA FERREIRA | 2026-05-07 10:32 | 2026-05-08 13:51 |
| INC6509421 |
Cada vez que tentámos passar para o menu cliente não deixa temos que reiniciar a caixa
product / performance
|
Closed | Planning | LUIS FLEMING | BARBARA FERREIRA | 2026-05-07 10:41 | 2026-05-08 13:51 |
| INC6512840 |
medio
product / performance
|
Closed | Planning | LUIS FLEMING | SUSANA FREIRE | 2026-05-08 09:35 | 2026-05-08 12:02 |
| INC6484741 |
SCO6
product / malfunction
|
Closed | Moderate | LUIS FLEMING | NURIA MOURA | 2026-04-30 09:40 | 2026-05-08 12:00 |
| INC6499759 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | LARA CAIXEIRO | 2026-05-05 12:08 | 2026-05-08 11:55 |
| INC6512486 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | BARBARA FERREIRA | 2026-05-08 08:13 | 2026-05-08 10:21 |
| INC6470223 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | BRUNA BALTAZAR | 2026-04-27 07:44 | 2026-05-07 16:02 |
| INC6480890 |
Sco CASH 054 nao esta aceitar moedas
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | LILIANA FONSECA | 2026-04-29 09:50 | 2026-05-07 15:02 |
| INC6488676 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Low | LUIS FLEMING | ANA ROCHA | 2026-05-01 08:14 | 2026-05-07 13:02 |