|
INC6129802 |
Closed |
— |
sco cx 60 |
2026-01-21 15:09 |
2026-01-20 10:44 |
2026-01-20 10:44 |
Verificamos que no dia de hoje esvaziara… |
— |
2026-01-21 11:45 |
2026-01-20 12:33 |
2026-01-20 14:29 |
(706) SCO 10 - Coimbra |
706 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Other |
1- XHOCKWARE |
3 |
— |
1:49 |
1:56 |
2026-01-21 |
— |
2026-01-20 15:02 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
23:13 |
— |
✓ |
✓ |
|
INC6121270 |
Closed |
— |
sco não reconhece cofre de moedas |
2026-01-27 11:08 |
2026-01-18 16:13 |
2026-01-18 16:13 |
DUPLICADO DE INC6128245
Iremos dar segu… |
— |
2026-01-20 10:18 |
2026-01-20 09:45 |
2026-01-20 09:46 |
(392) SCO 8 - Almada |
392 |
3- Technical Malfunction |
9-Duplicado |
Duplicado |
1- XHOCKWARE |
3 |
✓ |
41:32 |
0:01 |
2026-01-21 |
— |
— |
— |
Duplicado |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:34 |
— |
✓ |
✓ |
|
INC6128238 |
Closed |
— |
reciclador notas |
2026-01-27 11:04 |
2026-01-20 07:53 |
2026-01-20 07:53 |
Já se encontra operacional |
— |
2026-01-20 10:00 |
2026-01-20 08:33 |
2026-01-20 09:37 |
(690) SCO 13 - Almada |
690 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
0:41 |
1:04 |
2026-01-21 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:27 |
— |
✓ |
✓ |
|
INC6128245 |
Closed |
— |
reciclador moedas |
2026-01-28 12:05 |
2026-01-20 07:54 |
2026-01-20 07:54 |
Verificamos que já se encontra operacion… |
— |
2026-01-21 11:33 |
2026-01-20 08:32 |
2026-01-20 09:37 |
(323) SCO 2 - Almada |
323 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Cables |
1- XHOCKWARE |
3 |
— |
0:38 |
1:05 |
2026-01-21 |
— |
2026-01-20 10:20 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
27:01 |
— |
✓ |
✓ |
|
INC6126869 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-27 10:01 |
2026-01-19 21:20 |
2026-01-19 21:20 |
Já se encontra operacional |
— |
2026-01-20 09:56 |
2026-01-20 08:29 |
2026-01-20 09:37 |
(328) SCO 2 - Aveiro |
328 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
11:09 |
1:08 |
2026-01-21 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:26 |
— |
✓ |
✓ |
|
INC6127645 |
Closed |
— |
Encravamento Moedas Sco 809 |
2026-01-24 15:30 |
2026-01-20 06:17 |
2026-01-20 06:17 |
Encravamento ICS
Aberto o ICS remoção d… |
— |
2026-01-21 09:50 |
2026-01-20 08:29 |
2026-01-20 09:37 |
(281) SCO 9 - Alta Lisboa |
281 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
2:13 |
1:08 |
2026-01-21 |
— |
2026-01-20 09:47 |
2026-01-21 |
Concluido |
— |
72.75 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
0 |
250.00 € |
72.75 € |
250.00 € |
177.25 € |
Incluido contrato |
25:20 |
— |
✓ |
✓ |
|
INC6126033 |
Closed |
— |
dispensador tubo 0.02 |
2026-01-29 11:07 |
2026-01-19 15:34 |
2026-01-19 15:34 |
Encravamento de moedas resolvido após de… |
— |
2026-01-22 10:58 |
2026-01-19 15:37 |
2026-01-19 15:43 |
(418) Leroy Merlin Funchal - SCO 8 - CAS… |
418 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:03 |
0:07 |
2026-01-20 |
— |
2026-01-19 15:43 |
2026-01-22 |
Concluido |
— |
32.50 € |
1.50 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
32.50 € |
250.00 € |
217.50 € |
Faturado |
67:21 |
— |
✓ |
✓ |
|
INC6124883 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-30 10:07 |
2026-01-19 12:56 |
2026-01-19 12:56 |
Remoção do cabo de alimentação do NV 400… |
— |
2026-01-23 09:55 |
2026-01-19 13:10 |
2026-01-19 14:21 |
(979) SCO 6 - Telheiras |
979 |
3- Technical Malfunction |
3 - SCNR Note |
Cables |
1- XHOCKWARE |
3 |
— |
0:14 |
1:11 |
2026-01-20 |
— |
2026-01-19 14:22 |
2026-01-23 |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
0 |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
92:45 |
— |
✓ |
✓ |
|
INC6119869 |
Closed |
— |
sco cash |
2026-01-27 17:02 |
2026-01-17 11:36 |
2026-01-17 11:36 |
Substituição do Pelicano. Operacional. P… |
— |
2026-01-20 16:34 |
2026-01-19 08:20 |
2026-01-19 09:30 |
(866) SCO 4 - Figueira da Foz |
866 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Substituição Equipamento |
1- XHOCKWARE |
3 |
— |
44:44 |
1:10 |
2026-01-20 |
— |
2026-01-19 10:41 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Pelicano |
— |
— |
9.83 € |
19.66 € |
13.34 € |
— |
— |
0.00 € |
23.17 € |
33.00 € |
9.83 € |
Faturado |
32:13 |
— |
✓ |
✓ |
|
INC6121064 |
Closed |
— |
Outro |
2026-01-26 11:08 |
2026-01-18 11:06 |
2026-01-18 11:06 |
DUPLICADO DE INC6119869
Iremos dar segu… |
— |
2026-01-19 10:56 |
2026-01-19 08:10 |
2026-01-19 09:30 |
(866) SCO 4 - Figueira da Foz |
866 |
3- Technical Malfunction |
9-Duplicado |
Duplicado |
1- XHOCKWARE |
3 |
✓ |
21:04 |
1:20 |
2026-01-20 |
— |
2026-01-19 10:41 |
— |
Duplicado |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:46 |
— |
✓ |
✓ |
|
INC6121354 |
Closed |
— |
SCO 4 de novo com problemas nas moedas |
2026-01-20 10:23 |
2026-01-18 19:44 |
2026-01-18 19:44 |
Aberto o ICS remoção das moedas espalhad… |
— |
2026-01-20 10:09 |
2026-01-19 07:51 |
2026-01-19 09:30 |
(919) SCO 4 - Alverca Nova |
919 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
12:07 |
1:40 |
2026-01-20 |
— |
2026-01-19 10:41 |
2026-01-20 |
Concluido |
— |
92.65 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
92.65 € |
250.00 € |
157.35 € |
Faturado |
26:19 |
— |
✓ |
✓ |
|
INC6121732 |
Closed |
— |
Sco 809 Moedeiro N/A |
2026-01-20 06:38 |
2026-01-19 05:39 |
2026-01-19 05:39 |
Restart no serviço de Cash . Operacional… |
— |
2026-01-19 11:19 |
2026-01-19 07:38 |
2026-01-19 09:30 |
(281) SCO 9 - Alta Lisboa |
281 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
No Connection |
1- XHOCKWARE |
3 |
— |
1:59 |
1:52 |
2026-01-20 |
— |
2026-01-19 10:41 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:41 |
— |
✓ |
✓ |
|
INC6118430 |
Closed |
— |
Sco Não puxa as notas |
2026-01-25 10:00 |
2026-01-16 15:35 |
2026-01-16 15:35 |
Verificamos que de momento se encontra o… |
— |
2026-01-18 09:59 |
2026-01-16 15:39 |
2026-01-16 15:40 |
(690) SCO 13 - Almada |
690 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
0:04 |
0:01 |
2026-01-19 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
42:19 |
— |
✓ |
✓ |
|
INC6117885 |
Closed |
— |
Sco 6 não puxa as notas |
2026-01-26 11:07 |
2026-01-16 13:47 |
2026-01-16 13:47 |
Verificamos que já se encontra operacion… |
— |
2026-01-19 10:55 |
2026-01-16 14:23 |
2026-01-16 14:29 |
(686) SCO 6 - Barreiro |
686 |
3- Technical Malfunction |
3 - SCNR Note |
Notas encravadas (SCNR Jam) |
3 - Staff @ location |
3 |
— |
0:36 |
0:06 |
2026-01-19 |
— |
2026-01-16 14:33 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
68:32 |
— |
✓ |
✓ |
|
INC6114970 |
Closed |
— |
outro |
2026-01-16 17:39 |
2026-01-15 20:24 |
2026-01-15 20:24 |
Os SMS estão com problemas no serviço em… |
— |
2026-01-16 16:05 |
2026-01-16 09:32 |
2026-01-16 09:33 |
(922) SCO 5 - Alverca Nova |
922 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
13:07 |
0:01 |
2026-01-19 |
— |
2026-01-16 09:33 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
6:33 |
— |
✓ |
✓ |
|
INC6114908 |
Closed |
— |
Todas as SCO sem acesso ao cartão de pon… |
2026-01-23 12:04 |
2026-01-15 19:12 |
2026-01-15 19:05 |
Já foi resolvido ontem . Se continuarem … |
— |
2026-01-16 11:50 |
2026-01-16 09:12 |
2026-01-16 09:32 |
(325) SCO 4 - Almada |
325 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
14:07 |
0:20 |
2026-01-19 |
— |
2026-01-16 09:32 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:38 |
— |
✓ |
✓ |
|
INC6114917 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-27 11:01 |
2026-01-15 19:18 |
2026-01-15 19:18 |
Sem resposta , vamos assumir que foi um … |
— |
2026-01-20 10:12 |
2026-01-16 09:11 |
2026-01-16 09:32 |
(202) SCO 3 - Amadora |
202 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
13:53 |
0:21 |
2026-01-19 |
— |
2026-01-16 09:32 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
97:01 |
— |
✓ |
✓ |
|
INC6114121 |
Closed |
— |
Sco 55 |
2026-01-22 17:00 |
2026-01-15 15:13 |
2026-01-15 15:13 |
Soft reset , operacional |
— |
2026-01-15 16:59 |
2026-01-15 16:30 |
2026-01-15 16:56 |
(870) SCO 5 - Evora |
870 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
1:17 |
0:26 |
2026-01-16 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:29 |
— |
✓ |
✓ |
|
INC6113425 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-17 08:03 |
2026-01-15 13:13 |
2026-01-15 13:13 |
Atualizado , devem reiniciar a caixa ou … |
— |
2026-01-16 11:09 |
2026-01-15 16:16 |
2026-01-15 16:56 |
(674) SCO 3 - Cascais |
674 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
3:04 |
0:40 |
2026-01-16 |
— |
2026-01-15 17:00 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
18:52 |
— |
✓ |
✓ |
|
INC6112141 |
Closed |
— |
Outro |
2026-01-22 16:00 |
2026-01-15 09:33 |
2026-01-15 09:33 |
Já foi resolvido . Operacional |
— |
2026-01-15 15:07 |
2026-01-15 09:50 |
2026-01-15 10:13 |
(692) SCO 15 - Almada |
692 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:17 |
0:23 |
2026-01-16 |
— |
2026-01-15 10:20 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
5:17 |
— |
✓ |
✓ |
|
INC6112161 |
Closed |
— |
Sco`s com erro |
2026-01-22 16:01 |
2026-01-15 09:36 |
2026-01-15 09:36 |
Já foi resolvido . Operacional |
— |
2026-01-15 15:06 |
2026-01-15 09:50 |
2026-01-15 10:14 |
(863) SCO 7 - Torres Vedras |
863 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:14 |
0:24 |
2026-01-16 |
— |
2026-01-15 10:20 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
5:17 |
— |
✓ |
✓ |
|
INC6109285 |
Closed |
— |
Na caixa automática cliente não é reconh… |
2026-01-21 17:00 |
2026-01-14 13:14 |
2026-01-14 13:14 |
Pode ter sido um erro pontual . Testamos… |
— |
2026-01-14 16:58 |
2026-01-14 14:04 |
2026-01-14 14:34 |
(207) SCO 1 - Loulé |
207 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:50 |
0:31 |
2026-01-15 |
— |
2026-01-14 14:35 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:55 |
— |
✓ |
✓ |
|
INC6108929 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-14 18:04 |
2026-01-14 12:04 |
2026-01-14 12:04 |
Sim nós sabemos . De momento o SCO retor… |
— |
2026-01-14 16:11 |
2026-01-14 13:00 |
2026-01-14 13:07 |
(359) SCO 3 - Guimaraes |
359 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:56 |
0:07 |
2026-01-15 |
— |
2026-01-14 13:07 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:11 |
— |
✓ |
✓ |
|
INC6108910 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-26 12:00 |
2026-01-14 12:01 |
2026-01-14 12:01 |
Numa próxima atualização do SCO estes ca… |
— |
2026-01-19 11:00 |
2026-01-14 12:45 |
2026-01-14 12:45 |
(358) SCO 2 - Guimaraes |
358 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:44 |
0:01 |
2026-01-15 |
— |
2026-01-14 13:07 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
118:16 |
— |
✓ |
✓ |
|
INC6108477 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-26 11:04 |
2026-01-14 10:43 |
2026-01-14 10:43 |
Detectado o erro. Irá ser corrigido na p… |
— |
2026-01-19 10:51 |
2026-01-14 11:13 |
2026-01-14 11:22 |
(690) SCO 13 - Almada |
690 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:30 |
0:09 |
2026-01-15 |
— |
2026-01-14 11:48 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
119:38 |
— |
✓ |
✓ |
|
INC6107526 |
Closed |
— |
SCO nao aceita notas. |
2026-01-21 10:01 |
2026-01-14 08:25 |
2026-01-14 08:25 |
Soft reset , operacional |
— |
2026-01-14 09:43 |
2026-01-14 08:26 |
2026-01-14 09:37 |
(735) SCO 9 - Leiria |
735 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
0:01 |
1:11 |
2026-01-15 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:17 |
— |
✓ |
✓ |
|
INC6106259 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-23 11:04 |
2026-01-13 16:50 |
2026-01-13 16:50 |
Troca do cabo de alimentação. No entanto… |
— |
2026-01-16 10:47 |
2026-01-14 08:17 |
2026-01-14 09:37 |
(979) SCO 6 - Telheiras |
979 |
3- Technical Malfunction |
6 - SCO Chassis |
Cables |
1- XHOCKWARE |
3 |
— |
15:27 |
1:20 |
2026-01-15 |
— |
2026-01-14 09:45 |
2026-01-16 |
Concluido |
— |
152.90 € |
3.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
13.34 € |
1 |
0 |
250.00 € |
166.24 € |
263.34 € |
97.10 € |
Incluido contrato |
50:30 |
— |
✓ |
✓ |
|
INC6105396 |
Closed |
— |
Peço com avaria SCO 11 |
2026-01-21 10:00 |
2026-01-13 14:17 |
2026-01-13 14:12 |
Hub USB substituído , operacional |
— |
2026-01-14 09:55 |
2026-01-13 14:26 |
2026-01-13 14:31 |
SCO 11 - VN Gaia |
— |
3- Technical Malfunction |
6 - SCO Chassis |
Cables |
1- XHOCKWARE |
3 |
— |
0:14 |
0:05 |
2026-01-14 |
— |
2026-01-13 14:54 |
— |
Sem Field |
— |
19.20 € |
1.50 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
0 |
— |
0.00 € |
19.20 € |
0.00 € |
19.20 € |
Não faturar |
19:29 |
— |
✓ |
✓ |
|
INC6101826 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-13 12:50 |
2026-01-12 16:26 |
2026-01-12 16:26 |
Verificamos que já se encontra operacion… |
— |
2026-01-13 10:37 |
2026-01-13 10:32 |
2026-01-13 10:33 |
(334) SCO 3 - Braga |
334 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
3 - Staff @ location |
3 |
— |
18:06 |
0:01 |
2026-01-14 |
— |
2026-01-13 10:34 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:05 |
— |
✓ |
✓ |
|
INC6103111 |
Closed |
— |
sco 12 |
2026-01-21 13:00 |
2026-01-13 08:09 |
2026-01-13 08:09 |
Operacional |
— |
2026-01-14 12:25 |
2026-01-13 09:36 |
2026-01-13 10:02 |
SCO 12 - VN Gaia |
— |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:27 |
0:26 |
2026-01-14 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
26:49 |
— |
✓ |
✓ |
|
INC6103181 |
Closed |
— |
monitor de controlo |
2026-01-20 13:04 |
2026-01-13 08:21 |
2026-01-13 08:21 |
SCo atualizado , já aparecem os artigos |
— |
2026-01-13 12:42 |
2026-01-13 09:27 |
2026-01-13 10:02 |
(346) SCO SUP - VN Gaia |
346 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:06 |
0:35 |
2026-01-14 |
— |
2026-01-13 10:09 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:15 |
— |
✓ |
✓ |
|
INC6103109 |
Closed |
— |
Erro na SCO supervisão |
2026-01-20 11:02 |
2026-01-13 08:09 |
2026-01-13 08:09 |
Atualizado , operacional |
— |
2026-01-13 10:01 |
2026-01-13 09:14 |
2026-01-13 09:18 |
(888) SCO Supervisor 2 - Oeiras |
888 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:05 |
0:04 |
2026-01-14 |
— |
2026-01-13 09:20 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:47 |
— |
✓ |
✓ |
|
INC6101454 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-20 13:03 |
2026-01-12 15:09 |
2026-01-12 15:09 |
Limpeza e manutenção geral.
Testes efec… |
— |
2026-01-13 12:12 |
2026-01-12 15:42 |
2026-01-12 15:50 |
(836) SCO 5 - Santa Maria da Feira |
836 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:33 |
0:08 |
2026-01-13 |
— |
2026-01-12 15:53 |
2026-01-13 |
Concluido |
— |
44.00 € |
2.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
44.00 € |
250.00 € |
206.00 € |
Faturado |
20:29 |
— |
✓ |
✓ |
|
INC6100124 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-22 11:05 |
2026-01-12 11:11 |
2026-01-12 11:11 |
Aberto o ICS e removido todas moedas. S… |
— |
2026-01-15 10:37 |
2026-01-12 11:22 |
2026-01-12 11:44 |
(203) SCO 4 - Amadora |
203 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:10 |
0:22 |
2026-01-13 |
— |
2026-01-12 11:45 |
2026-01-15 |
Concluido |
— |
66.85 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
66.85 € |
250.00 € |
183.15 € |
Faturado |
71:16 |
— |
✓ |
✓ |
|
INC6099753 |
Closed |
— |
dispensador de notas |
2026-01-19 16:02 |
2026-01-12 10:21 |
2026-01-12 10:21 |
Verificamos que já se encontra operacion… |
— |
2026-01-12 15:05 |
2026-01-12 10:23 |
2026-01-12 11:44 |
(690) SCO 13 - Almada |
690 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
3 - Staff @ location |
3 |
— |
0:01 |
1:21 |
2026-01-13 |
— |
2026-01-12 11:44 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
4:43 |
— |
✓ |
✓ |
|
INC6098902 |
Closed |
— |
Não carrega moedas |
2026-01-20 16:01 |
2026-01-12 08:41 |
2026-01-12 08:41 |
Substituição do Pelicano. Operacional. P… |
— |
2026-01-13 15:11 |
2026-01-12 08:52 |
2026-01-12 08:52 |
(920) SCO 6 - Alverca Nova |
920 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano |
1- XHOCKWARE |
3 |
— |
0:11 |
0:00 |
2026-01-13 |
— |
2026-01-12 11:45 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Pelicano |
— |
— |
9.83 € |
19.66 € |
13.34 € |
— |
— |
0.00 € |
23.17 € |
33.00 € |
9.83 € |
Faturado |
30:19 |
— |
✓ |
✓ |
|
INC6097663 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Erro a assumir… |
2026-01-19 15:00 |
2026-01-11 17:30 |
2026-01-11 17:30 |
Verificamos que já se encontra operacion… |
— |
2026-01-12 14:39 |
2026-01-12 07:44 |
2026-01-12 07:44 |
(328) SCO 2 - Aveiro |
328 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
3 - Staff @ location |
3 |
— |
14:14 |
0:00 |
2026-01-13 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
6:56 |
— |
✓ |
✓ |
|
INC6097320 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-01-18 12:00 |
2026-01-11 08:40 |
2026-01-11 08:40 |
Notas operacionais de momento |
— |
2026-01-11 11:48 |
2026-01-11 08:46 |
2026-01-11 10:59 |
(751) SCO 5 - Aveiro |
751 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
3 - Staff @ location |
3 |
— |
0:06 |
2:13 |
2026-01-12 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:02 |
— |
✓ |
✓ |
|
INC6096288 |
Closed |
— |
Outro |
2026-01-19 15:00 |
2026-01-10 11:37 |
2026-01-10 11:37 |
O serviço de mensagens tem estado com al… |
— |
2026-01-12 14:19 |
2026-01-11 08:27 |
2026-01-11 10:58 |
(224) SCO 3 - Santarém |
224 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
20:50 |
2:31 |
2026-01-12 |
— |
2026-01-11 11:35 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
29:52 |
— |
✓ |
✓ |
|
INC6096201 |
Closed |
— |
Falha no envio de SMS - vales fidelizaç… |
2026-01-19 15:00 |
2026-01-10 10:53 |
2026-01-10 10:53 |
O serviço de mensagens tem estado com al… |
— |
2026-01-12 14:16 |
2026-01-11 08:27 |
2026-01-11 10:58 |
(417) Leroy Merlin Funchal - SCO 7 |
417 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
21:34 |
2:31 |
2026-01-12 |
— |
2026-01-11 11:35 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
29:49 |
— |
✓ |
✓ |
|
INC6097014 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-19 15:00 |
2026-01-10 19:44 |
2026-01-10 19:44 |
Resolvido . Teclado corrigido |
— |
2026-01-12 14:30 |
2026-01-11 08:24 |
2026-01-11 10:59 |
(751) SCO 5 - Aveiro |
751 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
12:40 |
2:35 |
2026-01-12 |
— |
2026-01-11 11:46 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
30:06 |
— |
✓ |
✓ |
|
INC6097048 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-20 16:00 |
2026-01-10 20:41 |
2026-01-10 20:41 |
Corrediças substituídas pelo técnico. Op… |
— |
2026-01-13 15:05 |
2026-01-11 08:24 |
2026-01-11 10:59 |
(635) SCO 8 - Gondomar |
635 |
9 - Chassi |
6 - SCO Chassis |
Chassis |
1- XHOCKWARE |
3 |
— |
11:43 |
2:35 |
2026-01-12 |
— |
2026-01-11 11:47 |
2026-01-13 |
Concluido |
— |
23.60 € |
2.50 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Corrediças SCR |
— |
— |
18.00 € |
36.00 € |
— |
1 |
1 |
250.00 € |
41.60 € |
286.00 € |
244.40 € |
Faturado |
54:41 |
— |
✓ |
✓ |
|
INC6097060 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-19 15:00 |
2026-01-10 21:03 |
2026-01-10 21:03 |
Verificamos que se encontra operacional … |
— |
2026-01-12 14:38 |
2026-01-11 08:23 |
2026-01-11 10:59 |
(634) SCO 7 - Gondomar |
634 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Gesto |
1- XHOCKWARE |
3 |
— |
11:20 |
2:35 |
2026-01-12 |
— |
2026-01-11 11:47 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
30:14 |
— |
✓ |
✓ |
|
INC6095758 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-20 16:00 |
2026-01-10 07:55 |
2026-01-10 07:55 |
Pedido de recolha efetuado. Sco operacio… |
— |
2026-01-13 15:42 |
2026-01-11 08:18 |
2026-01-11 10:58 |
(701) SCO 14 - Alfragide |
701 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano |
1- XHOCKWARE |
3 |
— |
24:24 |
2:40 |
2026-01-12 |
— |
2026-01-11 11:04 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Pelicano |
— |
— |
9.83 € |
19.66 € |
13.34 € |
— |
— |
0.00 € |
23.17 € |
33.00 € |
9.83 € |
Faturado |
55:24 |
— |
✓ |
✓ |
|
INC6094577 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-19 12:03 |
2026-01-09 14:44 |
2026-01-09 14:44 |
Verificamos que está a pesquisar os cart… |
— |
2026-01-12 11:59 |
2026-01-09 15:59 |
2026-01-09 16:25 |
(349) SCO 3 - VN Gaia |
349 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:16 |
0:26 |
2026-01-12 |
— |
2026-01-09 16:26 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
68:00 |
— |
✓ |
✓ |
|
INC6094571 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-01-19 12:03 |
2026-01-09 14:42 |
2026-01-09 14:42 |
Verificamos que está a fazer a pesquisa … |
— |
2026-01-12 11:58 |
2026-01-09 15:46 |
2026-01-09 15:47 |
SCO 12 - VN Gaia |
— |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:04 |
0:02 |
2026-01-12 |
— |
2026-01-09 15:55 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
68:12 |
— |
✓ |
✓ |
|
INC6094584 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-16 16:03 |
2026-01-09 14:45 |
2026-01-09 14:45 |
Sco atualizado |
— |
2026-01-09 15:43 |
2026-01-09 15:27 |
2026-01-09 15:32 |
(350) SCO 4- VN Gaia |
350 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:42 |
0:05 |
2026-01-12 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:16 |
— |
✓ |
✓ |
|
INC6091402 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-09 16:09 |
2026-01-08 17:22 |
2026-01-08 17:22 |
Do nosso lado vemos tudo ok. Podera ter … |
— |
2026-01-09 15:47 |
2026-01-09 13:19 |
2026-01-09 14:19 |
(327) SCO 1 - Aveiro |
327 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
19:56 |
1:01 |
2026-01-12 |
— |
2026-01-09 14:22 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:28 |
— |
✓ |
✓ |
|
INC6093737 |
Closed |
— |
Outro |
2026-01-16 16:02 |
2026-01-09 11:46 |
2026-01-09 11:46 |
Do nosso lado vemos tudo ok. Podera ter … |
— |
2026-01-09 15:47 |
2026-01-09 12:14 |
2026-01-09 12:59 |
(654) SCO 11 - Almada |
654 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:28 |
0:46 |
2026-01-12 |
— |
2026-01-09 14:23 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:34 |
— |
✓ |
✓ |
|
INC6093436 |
Closed |
— |
sco 808 nao aceita notas |
2026-01-16 12:03 |
2026-01-09 10:48 |
2026-01-09 10:48 |
Soft reset operacional |
— |
2026-01-09 11:44 |
2026-01-09 11:10 |
2026-01-09 11:40 |
(392) SCO 8 - Almada |
392 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
0:22 |
0:30 |
2026-01-12 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:34 |
— |
✓ |
✓ |