| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↑ |
|---|---|---|---|---|---|---|---|
| INC6366594 |
SCO4 (CX54) - Loja Bragança (59)
product / printing
|
Closed | Planning | LUIS FLEMING | CATARINA ALVES | 2026-03-25 12:52 | 2026-05-21 18:06 |
| INC6559416 |
Sco cash 56 nao passa menu TPA
product / performance
|
Closed | Low | LUIS FLEMING | JOANA LUCAS | 2026-05-21 08:36 | 2026-05-22 10:21 |
| INC6535464 |
Sco54
product / malfunction
|
Closed | Moderate | LUIS FLEMING | RENAN CAMPOS | 2026-05-14 18:50 | 2026-05-22 11:00 |
| INC6558946 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-05-21 07:29 | 2026-05-22 11:19 |
| INC6503464 |
motor das moedas
|
Closed | Planning | LUIS FLEMING | ANABELA MONTEIRO | 2026-05-06 07:07 | 2026-05-22 12:02 |
| INC6515783 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | SARA MARTINS | 2026-05-09 11:55 | 2026-05-22 12:03 |
| INC6560171 |
caixa sco 12 sem cassiope.
product / performance
|
Closed | Planning | LUIS FLEMING | MARILIA BARROS | 2026-05-21 10:47 | 2026-05-22 13:47 |
| INC6517465 |
info errada
|
Closed | Planning | LUIS FLEMING | ANDREIA GOMES | 2026-05-10 13:05 | 2026-05-25 12:00 |
| INC6569532 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Low | LUIS FLEMING | ANA ALMEIDA | 2026-05-24 13:26 | 2026-05-25 12:03 |
| INC6534047 |
Foi um ténico a loja ontem para fazer atualizações na SCO e não arranca desde ontem
product / performance
|
Closed | Planning | LUIS FLEMING | CLAUDIA RAMALHO | 2026-05-14 10:25 | 2026-05-25 12:03 |
| INC6495996 |
SCO4 (CX54) - Loja Funchal (016)
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-05-04 14:51 | 2026-05-25 13:00 |
| INC6525966 |
CASSIOPEE - Outro
|
Closed | Low | LUIS FLEMING | RUTH FEITOSA | 2026-05-12 11:51 | 2026-05-25 13:00 |
| INC6538604 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | MAGDA CAMPOS | 2026-05-15 14:15 | 2026-05-25 13:01 |
| INC6535354 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
hardware / malfunction
|
Closed | Moderate | LUIS FLEMING | ADRIANA FERNANDES | 2026-05-14 17:23 | 2026-05-25 13:01 |
| INC6539672 |
modulo de notas com erro N/A
|
Closed | Low | LUIS FLEMING | ANDREIA SILVA | 2026-05-16 07:05 | 2026-05-25 13:05 |
| INC6540662 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | RAQUEL OLIVEIRA | 2026-05-16 16:20 | 2026-05-25 13:05 |
| INC6565828 |
tubo moedas de 0,10€
|
Closed | Planning | LUIS FLEMING | MARISA COSTA | 2026-05-22 16:10 | 2026-05-25 15:35 |
| INC6515391 |
Artigo bloqueia as SCOS
product / performance
|
Closed | Moderate | LUIS FLEMING | SANDRA ALVES | 2026-05-09 08:41 | 2026-05-25 16:02 |
| INC6530931 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | MAGDA ALVES | 2026-05-13 13:18 | 2026-05-25 16:03 |
| INC6535010 |
nao inicia no menu cassiope
|
Closed | Planning | LUIS FLEMING | SANDRA TELES | 2026-05-14 14:49 | 2026-05-25 16:03 |
| INC6541342 |
SCO 810
product / performance
|
Closed | Planning | LUIS FLEMING | CATARINA MORGADINHO | 2026-05-17 12:29 | 2026-05-26 11:00 |
| INC6544810 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | CINTIA MAGALHAES | 2026-05-18 13:19 | 2026-05-26 11:04 |
| INC6548175 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / malfunction
|
Closed | Moderate | LUIS FLEMING | ANA NOVO | 2026-05-19 07:05 | 2026-05-26 12:00 |
| INC6542318 |
SCO - Problema recorrente referente ao INC6517180
product / unavailability
|
Closed | Moderate | LUIS FLEMING | MAFALDA BARBOSA | 2026-05-18 07:04 | 2026-05-26 12:02 |
| INC6530209 |
Cancela não comunica com os tablets na hora de abrir loja de Sintra Construção
|
Closed | Moderate | LUIS FLEMING | CATARINA NUNES | 2026-05-13 11:07 | 2026-05-26 16:00 |
| INC6549176 |
Sco 841 não está a assumir as notas Loja de Sintra Construção
|
Closed | Moderate | LUIS FLEMING | CATARINA NUNES | 2026-05-19 09:11 | 2026-05-26 16:01 |
| INC6549888 |
Não dá troco em notas
user_support / other
|
Closed | Low | LUIS FLEMING | SOFIA COSTA | 2026-05-19 10:51 | 2026-05-26 16:03 |
| INC6553679 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
hardware / misconfiguration
|
On Hold | Moderate | LUIS FLEMING | RAQUEL AGOSTINHO | 2026-05-20 08:47 | 2026-05-27 09:03 |
| INC6550360 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Low | LUIS FLEMING | LILIANA CARVALHO | 2026-05-19 12:16 | 2026-05-27 10:01 |
| INC6509913 |
817 cx 67
hardware / broken
|
Closed | Moderate | LUIS FLEMING | NADIA BARROS | 2026-05-07 12:17 | 2026-05-27 10:02 |
| INC6553796 |
Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | VERA FREITAS | 2026-05-20 09:03 | 2026-05-27 10:05 |
| INC6539033 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | RAQUEL AGOSTINHO | 2026-05-15 16:31 | 2026-05-27 10:06 |
| INC6550117 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | LILIANA CARVALHO | 2026-05-19 11:32 | 2026-05-27 10:07 |
| INC6548907 |
acesso menu supervisão
|
Closed | Planning | LUIS FLEMING | DAVID SANTOS | 2026-05-19 08:36 | 2026-05-27 11:10 |
| INC6530584 |
SCO4 (CX54) - Loja Almada (003)
|
Closed | Low | LUIS FLEMING | RAPHAEL AQUILES | 2026-05-13 12:14 | 2026-05-27 11:14 |
| INC6555957 |
scos
|
Closed | Planning | LUIS FLEMING | DANIELA FERREIRA | 2026-05-20 10:53 | 2026-05-27 12:00 |
| INC6560765 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | MARIANA TRIGUINHO | 2026-05-21 12:41 | 2026-05-27 13:49 |
| INC6548749 |
medio
product / performance
|
Closed | Planning | LUIS FLEMING | SUSANA FREIRE | 2026-05-19 08:17 | 2026-05-27 15:30 |
| INC6563632 |
Outro
|
Closed | Planning | LUIS FLEMING | SUSANA FREIRE | 2026-05-22 08:25 | 2026-05-27 15:31 |
| INC6499286 |
Sco 841
product / unavailability
|
Closed | Moderate | LUIS FLEMING | TIAGO BALEIA | 2026-05-05 10:41 | 2026-05-28 09:15 |
| INC6550369 |
A caixa do controlo das selfs não está a funcionar
product / performance
|
Closed | Low | LUIS FLEMING | PATRICIA FURTADO | 2026-05-19 12:18 | 2026-05-28 12:02 |
| INC6582211 |
SCO 054 | S/N CZC6349QZ | Product Number F6H32AV | Avaria com as notas | Denise Ribeiro | 90009357
product / performance
|
Closed | Planning | LUIS FLEMING | DENISE RIBEIRO | 2026-05-27 14:55 | 2026-05-28 12:20 |
| INC6582210 |
SCO 055 | S/N CZC63493R5 | Product Number F6H32AV | Avaria com as notas | Denise Ribeiro | 90009357
product / performance
|
Closed | Planning | LUIS FLEMING | DENISE RIBEIRO | 2026-05-27 14:55 | 2026-05-28 12:21 |
| INC6557528 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Low | LUIS FLEMING | MIRIAM ALVES | 2026-05-20 15:25 | 2026-05-28 14:00 |
| INC6556512 |
scanner sco 7 desconectado
|
Closed | Planning | LUIS FLEMING | MIGUEL OLIVEIRA | 2026-05-20 12:32 | 2026-05-28 14:02 |
| INC6557123 |
não dispensa moedas de 0,05€
|
Closed | Planning | LUIS FLEMING | JOAO FREITAS | 2026-05-20 14:05 | 2026-05-28 15:02 |
| INC6550790 |
SCO - SELFCHECKOUT LMPT - Outro
data / wrong data
|
Closed | Low | LUIS FLEMING | NURIA MOURA | 2026-05-19 13:19 | 2026-05-28 16:02 |
| INC6559763 |
mensagen de erro
|
Closed | Planning | LUIS FLEMING | MARIO BAPTISTA | 2026-05-21 09:29 | 2026-05-29 09:03 |
| INC6540647 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Low | LUIS FLEMING | SARA LOPES | 2026-05-16 16:12 | 2026-05-29 09:06 |
| INC6547133 |
sco 806 nao organiza as moedas 0.05 centimos
|
Closed | Planning | LUIS FLEMING | ELIANA GONCALVES | 2026-05-18 17:08 | 2026-05-29 09:06 |