| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↓ |
|---|---|---|---|---|---|---|---|
| INC6650601 |
SCO4 (CX54) - Loja Mafra (058)
product / unavailability
|
In Progress | Planning | — | TANIA REIS | 2026-06-15 10:59 | 2026-06-19 10:59 |
| INC6670935 |
Sco 60
|
In Progress | Planning | — | ALEXANDRA FERREIRA | 2026-06-19 07:34 | 2026-06-19 10:39 |
| INC6663938 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
On Hold | Low | LUIS FLEMING | TERESA FERREIRA | 2026-06-17 16:33 | 2026-06-19 10:30 |
| INC6669916 |
TROCO CLIENTE
|
On Hold | Planning | LUIS FLEMING | JOAO FREITAS | 2026-06-18 17:50 | 2026-06-19 10:24 |
| INC6668226 |
Cartão da casa
data / wrong data
|
Resolved | Planning | LUIS FLEMING | DIANA COSTA | 2026-06-18 10:56 | 2026-06-19 10:23 |
| INC6630436 |
Pelicano torre de pagamento 843
|
Resolved | Planning | TIAGO SILVA | ROGERIO PEREIRA | 2026-06-09 14:45 | 2026-06-19 10:21 |
| INC6669472 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
hardware / misconfiguration
|
Closed | Moderate | LUIS FLEMING | SONIA ALMEIDA | 2026-06-18 14:49 | 2026-06-19 10:08 |
| INC6663801 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / malfunction
|
Closed | Moderate | LUIS FLEMING | CATARINA ALVES | 2026-06-17 15:49 | 2026-06-19 10:06 |
| INC6629866 |
sco 5 nao assume o pagamento a numerario
product / performance
|
Closed | Planning | LUIS FLEMING | MONICA LOPES | 2026-06-09 13:15 | 2026-06-19 10:05 |
| INC6666848 |
não imprime ticket originais
|
On Hold | Planning | LUIS FLEMING | ANDREIA GOMES | 2026-06-18 08:05 | 2026-06-19 09:40 |
| INC6642166 |
SCO - SELFCHECKOUT LMPT - Outro
|
On Hold | Moderate | LUIS FLEMING | ANDREIA CAETANO | 2026-06-12 08:16 | 2026-06-18 14:22 |
| INC6651890 |
sco cash 56 tem erro no tubo
|
Closed | Planning | TIAGO SILVA | JOANA LUCAS | 2026-06-15 14:40 | 2026-06-18 14:19 |
| INC6610830 |
SCO 054 | S/N CZC6349QZ | Product Number F6H32AV | Avaria com as notas | Denise Ribeiro | 90009357
product / performance
|
Closed | Planning | LUIS FLEMING | DENISE RIBEIRO | 2026-06-04 07:50 | 2026-06-18 14:00 |
| INC6654797 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Resolved | Moderate | LUIS FLEMING | CARLA RODRIGUES | 2026-06-16 08:44 | 2026-06-18 13:57 |
| INC6647163 |
luzes do modulo das notas
hardware / misconfiguration
|
On Hold | Planning | LUIS FLEMING | ANA VAZ | 2026-06-14 13:58 | 2026-06-18 13:31 |
| INC6667031 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / misconfiguration
|
On Hold | Moderate | LUIS FLEMING | ANA NOVO | 2026-06-18 08:29 | 2026-06-18 12:06 |
| INC6657751 |
Outro
product / unavailability
|
Resolved | Planning | LUIS FLEMING | VERA FREITAS | 2026-06-16 18:52 | 2026-06-18 11:27 |
| INC6657269 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Resolved | Planning | LUIS FLEMING | CATARINA PANCADARES | 2026-06-16 15:27 | 2026-06-18 11:25 |
| INC6642221 |
Falha de ligação SCO1
|
Closed | Moderate | TIAGO SILVA | ANA MARIA | 2026-06-12 08:24 | 2026-06-18 11:09 |
| INC6655739 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Resolved | Moderate | LUIS FLEMING | JOANA SANTOS | 2026-06-16 11:13 | 2026-06-18 11:06 |
| INC6633065 |
SCO1 (CX51) - Loja Loule (012)
|
Closed | Planning | LUIS FLEMING | RAPHAEL AQUILES | 2026-06-10 08:59 | 2026-06-18 11:04 |
| INC6654162 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Resolved | Low | TIAGO SILVA | LUISA BORGES | 2026-06-16 07:27 | 2026-06-18 10:57 |
| INC6644470 |
sco Não passa moedas
|
On Hold | Low | LUIS FLEMING | MONICA SANTOS | 2026-06-12 15:46 | 2026-06-18 10:42 |
| INC6633919 |
CASSIOPEE - Outro
|
Closed | Moderate | LUIS FLEMING | SARA SARAIVA | 2026-06-10 11:20 | 2026-06-18 10:08 |
| INC6625763 |
módulo moedas
|
Resolved | Planning | LUIS FLEMING | DANIELA FERREIRA | 2026-06-08 16:21 | 2026-06-18 09:54 |
| INC6593963 |
SCO5 (CX55) - Loja Coimbra (009)
product / performance
|
Resolved | Planning | LUIS FLEMING | SANDRA MONTEIRO | 2026-05-31 11:34 | 2026-06-18 09:28 |
| INC6613229 |
SCO - SELFCHECKOUT LMPT - Outro
product / interface api
|
Closed | Planning | LUIS FLEMING | ANA NOVO | 2026-06-04 15:48 | 2026-06-18 09:12 |
| INC6593782 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | CESAR PITA | 2026-05-31 08:12 | 2026-06-18 09:12 |
| INC6589519 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / misconfiguration
|
Closed | Low | LUIS FLEMING | CESAR PITA | 2026-05-29 09:43 | 2026-06-18 09:12 |
| INC6664260 |
Artigo a bloquear caixas
product / performance
|
On Hold | Planning | LUIS FLEMING | ANDREIA SILVA | 2026-06-17 19:00 | 2026-06-18 08:47 |
| INC6664104 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / malfunction
|
On Hold | Moderate | LUIS FLEMING | DENISE RIBEIRO | 2026-06-17 17:52 | 2026-06-18 08:47 |
| INC6625143 |
SCO - SELFCHECKOUT LMPT - Outro
|
On Hold | Planning | LUIS FLEMING | PAULA SILVA | 2026-06-08 13:55 | 2026-06-18 08:44 |
| INC6648501 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Resolved | Moderate | TIAGO SILVA | HENRIQUE ZATTA | 2026-06-15 06:28 | 2026-06-18 08:43 |
| INC6663021 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | RITA FERREIRA | 2026-06-17 13:25 | 2026-06-17 16:51 |
| INC6663031 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / misconfiguration
|
Closed | Moderate | LUIS FLEMING | RITA FERREIRA | 2026-06-17 13:27 | 2026-06-17 16:51 |
| INC6650771 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / misconfiguration
|
Resolved | Moderate | TIAGO SILVA | SUSANA SOARES | 2026-06-15 11:29 | 2026-06-17 15:37 |
| INC6661208 |
Erro na SCO supervisão
|
Closed | Planning | LUIS FLEMING | CATIA SEMEDO | 2026-06-17 09:02 | 2026-06-17 14:33 |
| INC6594047 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Resolved | Moderate | LUIS FLEMING | CLAUDIA TEIXEIRA | 2026-05-31 13:25 | 2026-06-17 11:58 |
| INC6646963 |
zebra mag019 CA
product / unavailability
|
Resolved | Moderate | TIAGO SILVA | HELENA REIS | 2026-06-14 09:49 | 2026-06-17 11:40 |
| INC6643042 |
Dispensador de moedas
|
Resolved | Planning | LUIS FLEMING | JOAO FREITAS | 2026-06-12 10:22 | 2026-06-17 11:36 |
| INC6620284 |
Outro
product / performance
|
Resolved | Planning | LUIS FLEMING | JOAO SILVA | 2026-06-07 15:09 | 2026-06-17 11:34 |
| INC6594261 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Resolved | Low | LUIS FLEMING | FRANCISCA MACHADO | 2026-05-31 19:04 | 2026-06-17 11:30 |
| INC6644443 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Resolved | Moderate | TIAGO SILVA | SARA SILVA | 2026-06-12 15:37 | 2026-06-17 09:55 |
| INC6643491 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
|
Resolved | Moderate | LUIS FLEMING | SARA LOPES | 2026-06-12 12:05 | 2026-06-17 09:42 |
| INC6620296 |
Calibração
product / malfunction
|
Closed | Moderate | LUIS FLEMING | PATRICIA CERDEIRA | 2026-06-07 15:25 | 2026-06-17 09:25 |
| INC6654975 |
Erro nas moedas
hardware / misconfiguration
|
Resolved | Planning | TIAGO SILVA | MARIA SARAIVA | 2026-06-16 09:08 | 2026-06-16 16:22 |
| INC6652309 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Planning | TIAGO SILVA | ANA NOVO | 2026-06-15 16:21 | 2026-06-16 16:13 |
| INC6655829 |
Problema com a colocacao de contribuinte de clientes em geral
product / performance
|
Resolved | Planning | TIAGO SILVA | ANGELO PEREIRO | 2026-06-16 11:30 | 2026-06-16 14:59 |
| INC6646995 |
coin sorting jam
|
Resolved | Planning | LUIS FLEMING | ANDREIA GOMES | 2026-06-14 10:25 | 2026-06-16 14:56 |
| INC6646523 |
SCO2
hardware / malfunction
|
Closed | Low | LUIS FLEMING | NURIA MOURA | 2026-06-13 19:31 | 2026-06-16 14:45 |