| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↓ |
|---|---|---|---|---|---|---|---|
| INC6174029 |
moedas
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-02-01 08:14 | 2026-02-12 10:06 |
| INC6194800 |
Câmara da cancela de saída não lê matrícula
user_support / other
|
Closed | Planning | LUIS FLEMING | ROGERIO PEREIRA | 2026-02-06 09:04 | 2026-02-11 17:55 |
| INC6153151 |
Selcheckout
product / performance
|
Closed | Planning | LUIS FLEMING | JOANA SILVA | 2026-01-26 17:11 | 2026-02-11 13:06 |
| INC6187059 |
SCO 2 (CX 52) Loja da calda da rainha (057)
|
Closed | Planning | LUIS FLEMING | MICHAEL MEDEIROS | 2026-02-04 11:58 | 2026-02-11 13:05 |
| INC6176690 |
Moeddeiro da sco 842 xxl
product / unavailability
|
Closed | Moderate | LUIS FLEMING | NADIA BARROS | 2026-02-02 10:02 | 2026-02-10 16:02 |
| INC6206214 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | TIAGO SILVA | ANA DUARTE | 2026-02-10 07:57 | 2026-02-10 14:49 |
| INC6162043 |
sco retem moedas
|
Closed | Planning | LUIS FLEMING | ANDREIA GOMES | 2026-01-28 14:08 | 2026-02-09 16:01 |
| INC6176811 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Moderate | LUIS FLEMING | ROGERIO JUNIOR | 2026-02-02 10:16 | 2026-02-09 14:30 |
| INC6172264 |
sco nao arranca
product / malfunction
|
Closed | Planning | LUIS FLEMING | MIGUEL OLIVEIRA | 2026-01-31 09:31 | 2026-02-09 12:05 |
| INC6197597 |
ERRO SCO 54
|
Closed | Planning | LUIS FLEMING | CATARINA ALVES | 2026-02-06 19:42 | 2026-02-08 13:28 |
| INC6177974 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | FILIPA PEIXOTO | 2026-02-02 12:55 | 2026-02-08 12:02 |
| INC6174071 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda) - SCO 2
product / performance
|
Closed | Planning | LUIS FLEMING | RAYANE CORREA | 2026-02-01 08:55 | 2026-02-08 12:00 |
| INC6174083 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda) - SCO 6
product / performance
|
Closed | Planning | LUIS FLEMING | RAYANE CORREA | 2026-02-01 09:01 | 2026-02-08 12:00 |
| INC6169964 |
Erro na SCO supervisão
|
Closed | Planning | LUIS FLEMING | SANDRA TELES | 2026-01-30 12:25 | 2026-02-06 13:00 |
| INC6162583 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | ANA GUIMARAES | 2026-01-28 15:46 | 2026-02-06 11:04 |
| INC6167406 |
Módulo das notas não funciona
|
Closed | Planning | LUIS FLEMING | JOSE RAMALHO | 2026-01-29 19:32 | 2026-02-06 11:00 |
| INC6167488 |
falha no reciclador de notas
|
Closed | Planning | LUIS FLEMING | DAVID SANTOS | 2026-01-29 21:18 | 2026-02-06 11:00 |
| INC6164982 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | CARLA PINTO | 2026-01-29 10:06 | 2026-02-05 15:01 |
| INC6174308 |
CASSIOPEE - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | ANDRE MIGUEL | 2026-02-01 12:26 | 2026-02-05 11:30 |
| INC6148592 |
CASSIOPEE - Outro
|
Closed | Moderate | LUIS FLEMING | ANA DUARTE | 2026-01-25 15:41 | 2026-02-05 11:00 |
| INC6167523 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | ANA SOARES | 2026-01-29 22:18 | 2026-02-05 10:34 |
| INC6186876 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | CATARINA COXIXO | 2026-02-04 11:15 | 2026-02-04 16:13 |
| INC6147043 |
Fidelização
user_support / other
|
Closed | Planning | LUIS FLEMING | EUGENIA TEIXEIRA | 2026-01-24 11:57 | 2026-02-04 16:00 |
| INC6152257 |
SCO - SELFCHECKOUT LMPT 7 | Avaria no modulo de notas | GONDOMAR | PATRICIA COELHO +351919773992
product / performance
|
Closed | Low | LUIS FLEMING | PATRICIA COELHO | 2026-01-26 14:22 | 2026-02-04 15:05 |
| INC6150333 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Moderate | LUIS FLEMING | ANA PEREIRA | 2026-01-26 09:27 | 2026-02-04 11:00 |
| INC6154939 |
notas naao passam para o reciclador
|
Closed | Planning | LUIS FLEMING | ANA VAZ | 2026-01-27 09:10 | 2026-02-03 10:04 |
| INC6152165 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | PATRICIA COELHO | 2026-01-26 14:07 | 2026-02-02 15:02 |
| INC6152212 |
CARTOES NOS
product / unavailability
|
Closed | Low | LUIS FLEMING | CATARINA GUERRA | 2026-01-26 14:16 | 2026-02-02 11:44 |
| INC6170049 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | VERONICA HENRIQUES | 2026-01-30 12:45 | 2026-02-02 09:44 |
| INC6174251 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | JESSICA GIL | 2026-02-01 11:11 | 2026-02-01 11:45 |
| INC6114565 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Planning | LUIS FLEMING | CARLA PINTO | 2026-01-15 16:37 | 2026-01-30 15:04 |
| INC6155893 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-01-27 11:06 | 2026-01-30 15:04 |
| INC6124883 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
user_support / other
|
Closed | Low | LUIS FLEMING | TALITA NETTO | 2026-01-19 12:56 | 2026-01-30 10:07 |
| INC6163078 |
SCO cash
|
Closed | Planning | LUIS FLEMING | MARISA COSTA | 2026-01-28 18:36 | 2026-01-29 18:30 |
| INC6135688 |
Não dispensa moedas 2€
|
Closed | Planning | LUIS FLEMING | BRIGIDA QUINTINO | 2026-01-21 12:51 | 2026-01-29 11:09 |
| INC6126033 |
dispensador tubo 0.02
|
Closed | Planning | LUIS FLEMING | SANDRA TELES | 2026-01-19 15:34 | 2026-01-29 11:07 |
| INC6128245 |
reciclador moedas
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-01-20 07:54 | 2026-01-28 12:05 |
| INC6108400 |
Na caixa automática o cartão não é encontrado
user_support
|
Closed | Planning | LUIS FLEMING | TANIA MIRA | 2026-01-14 10:30 | 2026-01-28 11:02 |
| INC6119869 |
sco cash
product / unavailability
|
Closed | Low | LUIS FLEMING | JOANA RODRIGUES | 2026-01-17 11:36 | 2026-01-27 17:02 |
| INC6086874 |
Acesso Supervisao
user_support / other
|
Closed | Planning | LUIS FLEMING | JOAO SILVA | 2026-01-07 16:28 | 2026-01-27 17:00 |
| INC6084627 |
SCO 807 nao arranca
product / performance
|
Closed | Planning | LUIS FLEMING | DAYANNE OLIVEIRA | 2026-01-07 09:05 | 2026-01-27 16:00 |
| INC6113799 |
SCO7 Coimbra
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-01-15 14:24 | 2026-01-27 13:07 |
| INC6121270 |
sco não reconhece cofre de moedas
|
Closed | Planning | LUIS FLEMING | DAVID SANTOS | 2026-01-18 16:13 | 2026-01-27 11:08 |
| INC6128238 |
reciclador notas
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-01-20 07:53 | 2026-01-27 11:04 |
| INC6114917 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | DANIELA ROCAS | 2026-01-15 19:18 | 2026-01-27 11:01 |
| INC6126869 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | REGINA MELO | 2026-01-19 21:20 | 2026-01-27 10:01 |
| INC6147757 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Planning | LUIS FLEMING | JESSICA GUERREIRO | 2026-01-24 19:22 | 2026-01-26 18:23 |
| INC6108910 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | CRISTINA CUNHA | 2026-01-14 12:01 | 2026-01-26 12:00 |
| INC6121064 |
Outro
hardware
|
Closed | Planning | LUIS FLEMING | JOANA RODRIGUES | 2026-01-18 11:06 | 2026-01-26 11:08 |
| INC6117885 |
Sco 6 não puxa as notas
|
Closed | Low | LUIS FLEMING | VERA MARQUES | 2026-01-16 13:47 | 2026-01-26 11:07 |