| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↓ |
|---|---|---|---|---|---|---|---|
| INC6610793 |
SCO 055 | S/N CZC63493R5 | Product Number F6H32AV | Avaria com as notas | Denise Ribeiro | 90009357
product / performance
|
On Hold | Low | LUIS FLEMING | DENISE RIBEIRO | 2026-06-04 07:46 | 2026-06-16 13:47 |
| INC6651610 |
SCO3 (CX53) - Loja Loule (012)
|
Resolved | Planning | TIAGO SILVA | RAPHAEL AQUILES | 2026-06-15 13:46 | 2026-06-16 11:01 |
| INC6624755 |
Não aceita notas
|
Closed | Planning | LUIS FLEMING | PAOLA GONCALVES | 2026-06-08 12:54 | 2026-06-16 10:11 |
| INC6586587 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | JOANA AMARO | 2026-05-28 13:59 | 2026-06-16 10:10 |
| INC6650574 |
Outro - SCO não funciona
product / unavailability
|
Closed | Planning | TIAGO SILVA | JOAO SILVA | 2026-06-15 10:53 | 2026-06-16 07:20 |
| INC6645791 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | ELISABETE PORTELA | 2026-06-13 11:28 | 2026-06-15 16:15 |
| INC6640433 |
Outro
product / unavailability
|
On Hold | Planning | TIAGO SILVA | SOFIA PEREIRA | 2026-06-11 15:55 | 2026-06-15 15:07 |
| INC6650447 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | TIAGO SILVA | NUNO MARTINS | 2026-06-15 10:32 | 2026-06-15 14:23 |
| INC6647008 |
erro troco
|
Resolved | Planning | LUIS FLEMING | ANDREIA GOMES | 2026-06-14 10:42 | 2026-06-15 11:14 |
| INC6604212 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | MAGDA CAMPOS | 2026-06-02 14:41 | 2026-06-15 11:01 |
| INC6637238 |
sco 804
|
Resolved | Planning | LUIS FLEMING | ANDREIA RODRIGUES | 2026-06-11 07:47 | 2026-06-15 10:23 |
| INC6641877 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Resolved | Moderate | LUIS FLEMING | REGINA MELO | 2026-06-12 07:34 | 2026-06-15 10:22 |
| INC6643632 |
CASSIOPEE - Outro
product / performance
|
Resolved | Moderate | LUIS FLEMING | NELSON SOUSA | 2026-06-12 12:32 | 2026-06-15 10:08 |
| INC6616505 |
Erro na SCO supervisão
|
Closed | Planning | LUIS FLEMING | JOAO FREITAS | 2026-06-05 12:47 | 2026-06-15 10:07 |
| INC6647206 |
troco a mais
|
On Hold | Planning | TIAGO SILVA | DEBORA CORREIA | 2026-06-14 14:57 | 2026-06-15 10:01 |
| INC6622329 |
Validador de matrículas do tablet
|
Closed | Planning | LUIS FLEMING | ROGERIO PEREIRA | 2026-06-08 07:43 | 2026-06-13 12:40 |
| INC6638120 |
SCO 54
product / malfunction
|
Closed | Moderate | LUIS FLEMING | CATARINA ALVES | 2026-06-11 09:11 | 2026-06-13 08:00 |
| INC6628040 |
Divisor das moedas não gira, encravou, e não está mais separando e enchendo a caixa.
product / malfunction
|
Closed | Moderate | LUIS FLEMING | ANA SANTOS | 2026-06-09 08:40 | 2026-06-13 07:50 |
| INC6615414 |
SCO 05 | Numerário | Não aceita dinheiro
|
Closed | Planning | LUIS FLEMING | MIRIAM ALVES | 2026-06-05 09:31 | 2026-06-12 15:04 |
| INC6632472 |
sco 801 não inicia
|
Closed | Planning | LUIS FLEMING | MONICA GUERREIRO | 2026-06-10 07:36 | 2026-06-12 11:51 |
| INC6603551 |
sco 801
|
Closed | Planning | LUIS FLEMING | RENATA RANGEL | 2026-06-02 12:39 | 2026-06-12 11:01 |
| INC6602838 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | SOFIA SEQUEIRA | 2026-06-02 11:14 | 2026-06-12 11:01 |
| INC6597645 |
Sco 55
product / performance
|
Closed | Moderate | LUIS FLEMING | CARINA CALADO | 2026-06-01 10:24 | 2026-06-12 11:01 |
| INC6588320 |
motor moedas
|
Closed | Planning | LUIS FLEMING | ANABELA MONTEIRO | 2026-05-29 06:33 | 2026-06-12 11:01 |
| INC6612936 |
SCO2 (CX52) - Loja Figueira da Foz (056)
|
Closed | Low | LUIS FLEMING | RAPHAEL AQUILES | 2026-06-04 14:35 | 2026-06-12 10:02 |
| INC6630145 |
Outro
|
In Progress | Planning | LUIS FLEMING | SOFIA PEREIRA | 2026-06-09 14:01 | 2026-06-11 16:00 |
| INC6630588 |
tubo/cofre
|
Closed | Planning | LUIS FLEMING | JOAO FREITAS | 2026-06-09 15:09 | 2026-06-11 14:33 |
| INC6632862 |
sco 805
|
Closed | Low | LUIS FLEMING | MONICA GUERREIRO | 2026-06-10 08:30 | 2026-06-11 09:57 |
| INC6612689 |
Caixa bloqueia
|
On Hold | Planning | LUIS FLEMING | BARBARA RODRIGUES | 2026-06-04 13:49 | 2026-06-10 12:28 |
| INC6606036 |
sco 804
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-06-03 07:11 | 2026-06-10 10:04 |
| INC6565318 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | SOLANGE COSTA | 2026-05-22 13:57 | 2026-06-10 10:04 |
| INC6628396 |
luz self não funciona, peça partida
hardware / malfunction
|
On Hold | Planning | LUIS FLEMING | ANDREIA RAMOS | 2026-06-09 09:25 | 2026-06-09 14:45 |
| INC6603541 |
sco 810
|
Closed | Planning | LUIS FLEMING | RENATA RANGEL | 2026-06-02 12:38 | 2026-06-09 14:04 |
| INC6600793 |
Sco 54 scaner desconectado
|
Closed | Moderate | LUIS FLEMING | ANA GONCALVES | 2026-06-02 06:56 | 2026-06-09 12:00 |
| INC6600868 |
Sco 51 scaner desconectado
|
Closed | Moderate | LUIS FLEMING | ANA GONCALVES | 2026-06-02 07:05 | 2026-06-09 11:02 |
| INC6601698 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | LILIANA CARVALHO | 2026-06-02 08:51 | 2026-06-09 11:01 |
| INC6596218 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | KIMBERLY PENHA | 2026-06-01 08:30 | 2026-06-09 09:13 |
| INC6596021 |
Notas não funcionam
|
Closed | Planning | LUIS FLEMING | VERA REIS | 2026-06-01 08:06 | 2026-06-09 09:12 |
| INC6592753 |
SCO 806 NÃO FUNCIONA A DINHEIRO
|
Closed | Moderate | LUIS FLEMING | ANA GONCALVES | 2026-05-30 13:23 | 2026-06-09 09:08 |
| INC6590967 |
Cassiope
product / performance
|
Closed | Low | LUIS FLEMING | SARA LOPES | 2026-05-29 14:57 | 2026-06-08 11:03 |
| INC6540232 |
SCO - SELFCHECKOUT LMPT 18
product / performance
|
Closed | Moderate | LUIS FLEMING | TIAGO BALEIA | 2026-05-16 11:45 | 2026-06-08 11:03 |
| INC6592795 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
|
Closed | Moderate | LUIS FLEMING | BEATRIZ CORREIA | 2026-05-30 13:40 | 2026-06-08 11:02 |
| INC6623099 |
modulo das notas com erro
|
Closed | Planning | LUIS FLEMING | ANA VAZ | 2026-06-08 08:53 | 2026-06-08 10:09 |
| INC6622295 |
A SCO 2 as notas que ficam no reciculador nao esta a contabilizar, quando eu peço pro reciclador e para o cofre a nota não desce.
user_support / other
|
Closed | Planning | LUIS FLEMING | JULIANA RIBEIRO | 2026-06-08 07:40 | 2026-06-08 09:49 |
| INC6588992 |
nao conseguimos carregar o kit . devolve tudo notas e moedas.
|
Closed | Planning | LUIS FLEMING | LILIANA RODRIGUES | 2026-05-29 08:21 | 2026-06-05 15:02 |
| INC6590682 |
Ao entrar no menu de supervisor, esta logo o ldap da colega, pre gravado
product / performance
|
Closed | Planning | LUIS FLEMING | ANDREIA MARTINS | 2026-05-29 13:49 | 2026-06-05 15:01 |
| INC6515304 |
CASSIOPEE - Cassiopée não funciona | S/N Impressora de talões S/N: T48F149069
product / performance
|
Closed | Low | LUIS FLEMING | NELSON SOUSA | 2026-05-09 07:56 | 2026-06-05 15:01 |
| INC6589479 |
SCO 54 - Loja 16 Funchal
|
Closed | Planning | LUIS FLEMING | JHONAT SANTOS | 2026-05-29 09:36 | 2026-06-05 11:04 |
| INC6588841 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | REGINA MELO | 2026-05-29 08:02 | 2026-06-05 11:01 |
| INC6587534 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | ANA GUIMARAES | 2026-05-28 18:41 | 2026-06-05 10:17 |