| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↑ |
|---|---|---|---|---|---|---|---|
| INC6419428 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | JOAO FREITAS | 2026-04-11 09:58 | 2026-04-18 17:00 |
| INC6419379 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | KARENE OLIVEIRA | 2026-04-11 09:35 | 2026-04-18 17:00 |
| INC6414499 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | CATIA SOARES | 2026-04-09 17:11 | 2026-04-18 17:00 |
| INC6428595 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-04-14 11:51 | 2026-04-20 09:57 |
| INC6419737 |
moedas enceavadas
|
Closed | Low | LUIS FLEMING | ANDREIA GOMES | 2026-04-11 12:53 | 2026-04-20 10:02 |
| INC6394621 |
Smartcheckout Xhockware não funciona corretamente
|
Closed | Planning | LUIS FLEMING | ROGERIO PEREIRA | 2026-04-03 08:43 | 2026-04-20 11:00 |
| INC6418704 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Low | LUIS FLEMING | SARA CARDOSO | 2026-04-10 20:37 | 2026-04-21 09:04 |
| INC6425407 |
SCO1 (CX51) - Loja Cascais (038)
|
Closed | Low | LUIS FLEMING | PEDRO MOURA | 2026-04-13 14:37 | 2026-04-21 10:00 |
| INC6417429 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | ANA MEIRA | 2026-04-10 11:58 | 2026-04-21 10:05 |
| INC6427857 |
sco 804
|
Closed | Planning | LUIS FLEMING | ANDREIA RODRIGUES | 2026-04-14 09:36 | 2026-04-21 11:00 |
| INC6451231 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
|
Closed | Moderate | LUIS FLEMING | SARA LOPES | 2026-04-21 09:16 | 2026-04-21 11:46 |
| INC6426801 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | MAGDA ALVES | 2026-04-14 07:04 | 2026-04-21 12:04 |
| INC6427423 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Planning | LUIS FLEMING | ANA MATEUS | 2026-04-14 08:32 | 2026-04-21 13:00 |
| INC6400052 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | SUSANA RAMALHO | 2026-04-06 14:05 | 2026-04-22 09:03 |
| INC6430213 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | SORAIA GONCALVES | 2026-04-14 16:39 | 2026-04-22 09:05 |
| INC6413534 |
SCO - SELFCHECKOUT LMPT - Outro
product / malfunction
|
Closed | Moderate | LUIS FLEMING | CARLOTA GONCALVES | 2026-04-09 12:57 | 2026-04-22 09:06 |
| INC6401014 |
Sco 817
product / performance
|
Closed | Low | LUIS FLEMING | NADIA BARROS | 2026-04-07 06:04 | 2026-04-22 09:06 |
| INC6453423 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | JOANA CAESSA | 2026-04-21 16:46 | 2026-04-22 10:10 |
| INC6427661 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / malfunction
|
Closed | Moderate | LUIS FLEMING | TANIA PEREIRA | 2026-04-14 09:05 | 2026-04-22 12:00 |
| INC6456259 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | CATARINA ALVES | 2026-04-22 11:42 | 2026-04-22 14:07 |
| INC6433535 |
SCO5 (CX55) - Loja Almada (003)
|
Closed | Moderate | LUIS FLEMING | PEDRO MOURA | 2026-04-15 12:39 | 2026-04-22 16:02 |
| INC6433603 |
SCO11 (CX61) - Loja Almada (003)
|
Closed | Moderate | LUIS FLEMING | PEDRO MOURA | 2026-04-15 12:51 | 2026-04-22 16:02 |
| INC6433724 |
SCO7 (CX57) - Loja Almada (003)
|
Closed | Moderate | LUIS FLEMING | PEDRO MOURA | 2026-04-15 13:12 | 2026-04-22 16:03 |
| INC6429191 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | CATARINA CARNEIRO | 2026-04-14 13:33 | 2026-04-22 17:02 |
| INC6413394 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | CARLOTA GONCALVES | 2026-04-09 12:26 | 2026-04-23 09:05 |
| INC6429082 |
Vales de desconto
|
Closed | Moderate | LUIS FLEMING | SOFIA COSTA | 2026-04-14 13:17 | 2026-04-23 10:03 |
| INC6385972 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | CAROLINA MATOS | 2026-03-31 19:34 | 2026-04-24 08:06 |
| INC6457663 |
SCO4 (CX54) - Loja Amadora (007)
product / performance
|
Closed | Low | LUIS FLEMING | EUNICE SANTOS | 2026-04-22 16:40 | 2026-04-24 16:15 |
| INC6443501 |
SCO - SELFCHECKOUT LMPT 4
product / unavailability
|
Closed | Planning | LUIS FLEMING | MARIANA GASPAR | 2026-04-18 13:13 | 2026-04-27 10:05 |
| INC6444291 |
Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | SILVIA NUNES | 2026-04-19 08:10 | 2026-04-27 10:05 |
| INC6425927 |
SCO 810 COM RECICLADOR DE NOTAS ENCRAVADO
product / performance
|
Closed | Moderate | LUIS FLEMING | CLAUDIA CORREIA | 2026-04-13 17:48 | 2026-04-27 10:05 |
| INC6433463 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | DIANA TEIXEIRA | 2026-04-15 12:25 | 2026-04-27 11:00 |
| INC6444632 |
SCO - SELFCHECKOUT LMPT - Outro
hardware / misconfiguration
|
Closed | Moderate | LUIS FLEMING | AMANDA SOUSA | 2026-04-19 16:40 | 2026-04-27 11:01 |
| INC6445761 |
SCO59
product / unavailability
|
Closed | Low | LUIS FLEMING | JOSE DANTAS | 2026-04-20 07:30 | 2026-04-27 11:01 |
| INC6444658 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / misconfiguration
|
Closed | Moderate | LUIS FLEMING | VERA PRATA | 2026-04-19 17:59 | 2026-04-27 11:03 |
| INC6447194 |
notas SCO 59
|
Closed | Planning | LUIS FLEMING | JOSE DANTAS | 2026-04-20 11:00 | 2026-04-27 14:05 |
| INC6467378 |
sco bloqueada
|
Closed | Planning | LUIS FLEMING | CARLA CRUZ | 2026-04-25 13:03 | 2026-04-27 17:07 |
| INC6443338 |
sco 802 erro modulo notas
|
Closed | Low | LUIS FLEMING | MIGUEL OLIVEIRA | 2026-04-18 11:45 | 2026-04-28 13:01 |
| INC6473997 |
Bom dia. Valor SCO incorreto
|
Closed | Moderate | LUIS FLEMING | NICOLE MEDEIROS | 2026-04-27 16:09 | 2026-04-29 16:54 |
| INC6472135 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-04-27 11:56 | 2026-04-30 07:34 |
| INC6472085 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-04-27 11:48 | 2026-04-30 08:07 |
| INC6477273 |
Cancelas de saída não abrem
user_support / other
|
Closed | Low | LUIS FLEMING | ROGERIO PEREIRA | 2026-04-28 12:17 | 2026-04-30 08:54 |
| INC6456795 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Planning | LUIS FLEMING | ANA ROCHA | 2026-04-22 13:21 | 2026-04-30 10:03 |
| INC6466041 |
SCO 54 não deixa autenticar com credenciais de supervisão para ter acesso ao modulo de notas/moedas
product / performance
|
Closed | Planning | LUIS FLEMING | EUNICE SANTOS | 2026-04-24 20:11 | 2026-04-30 14:06 |
| INC6475573 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
hardware / malfunction
|
Closed | Low | LUIS FLEMING | VERONICA HENRIQUES | 2026-04-28 07:52 | 2026-04-30 14:55 |
| INC6471889 |
dispensador moedas
|
Closed | Planning | LUIS FLEMING | BRIGIDA QUINTINO | 2026-04-27 11:14 | 2026-05-01 07:46 |
| INC6457759 |
caixa 809 não funciona, não arranca
|
Closed | Planning | LUIS FLEMING | JOANA SANTOS | 2026-04-22 17:24 | 2026-05-01 09:04 |
| INC6462136 |
utilizador gravado no menu supervisao
product / performance
|
Closed | Planning | LUIS FLEMING | DAVID SANTOS | 2026-04-23 19:45 | 2026-05-01 09:05 |
| INC6457949 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | ANDREIA FERREIRA | 2026-04-22 20:19 | 2026-05-01 10:03 |
| INC6482975 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | ANA FONSECA | 2026-04-29 22:00 | 2026-05-02 14:20 |