| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↑ |
|---|---|---|---|---|---|---|---|
| INC6550817 |
SCO - SELFCHECKOUT LMPT - Outro
data / wrong data
|
Closed | Planning | LUIS FLEMING | NURIA MOURA | 2026-05-19 13:25 | 2026-05-29 10:05 |
| INC6559845 |
SCO - SELFCHECKOUT LMPT 6
product / performance
|
Closed | Low | LUIS FLEMING | MARIA SARAIVA | 2026-05-21 09:43 | 2026-05-29 11:05 |
| INC6563264 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | ANDREIA SILVA | 2026-05-22 07:24 | 2026-05-29 12:02 |
| INC6569750 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
hardware / malfunction
|
Closed | Moderate | LUIS FLEMING | ANA PEREIRA | 2026-05-24 19:35 | 2026-05-29 16:37 |
| INC6568743 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Low | LUIS FLEMING | NURIA MOURA | 2026-05-23 20:48 | 2026-06-01 11:00 |
| INC6559917 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | NURIA MOURA | 2026-05-21 09:55 | 2026-06-01 11:03 |
| INC6567495 |
SCO - SELFCHECKOUT LMPT 6
product / performance
|
Closed | Low | LUIS FLEMING | JOANA MARTINS | 2026-05-23 08:52 | 2026-06-01 12:01 |
| INC6571405 |
A SCO59 não esta a aceitar notas
user_support / other
|
Closed | Planning | LUIS FLEMING | JOAO FREITAS | 2026-05-25 10:03 | 2026-06-01 12:02 |
| INC6561479 |
Torre de controlo 2 nao tem camaras activas
product / performance
|
Closed | Moderate | LUIS FLEMING | ANA LOPES | 2026-05-21 14:40 | 2026-06-01 15:01 |
| INC6570637 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | SARA MARGATO | 2026-05-25 07:35 | 2026-06-01 16:00 |
| INC6570869 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | BARBARA COSTA | 2026-05-25 08:12 | 2026-06-01 16:02 |
| INC6569567 |
Troco a mais
|
Closed | Low | LUIS FLEMING | RENATA RANGEL | 2026-05-24 14:06 | 2026-06-02 09:08 |
| INC6601200 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | LUIS SANTOS | 2026-06-02 07:52 | 2026-06-02 11:04 |
| INC6574267 |
SCO 54
|
Closed | Planning | LUIS FLEMING | ANDREIA ASCENSO | 2026-05-26 07:53 | 2026-06-02 12:04 |
| INC6570877 |
SCO 59 - notas
|
Closed | Planning | LUIS FLEMING | JOAO FREITAS | 2026-05-25 08:12 | 2026-06-02 13:00 |
| INC6591038 |
Modulo das notas desconectado
|
Closed | Planning | LUIS FLEMING | MARIA SEABRA | 2026-05-29 15:18 | 2026-06-02 14:03 |
| INC6603280 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | VERA FREITAS | 2026-06-02 12:18 | 2026-06-02 14:32 |
| INC6560293 |
SCO805 e SCO804 não está a entrar moedas, está em curso há meia hora e não avança, rejeita notas e não dá troco aos clientes, não podemos trabalhar com as caixa
product / performance
|
Closed | Planning | LUIS FLEMING | ADRIANA FERNANDES | 2026-05-21 11:13 | 2026-06-02 15:01 |
| INC6567418 |
SCO - SELFCHECKOUT LMPT - Outro
product / interface api
|
Closed | Low | LUIS FLEMING | FABIO OLIVEIRA | 2026-05-23 08:24 | 2026-06-02 15:03 |
| INC6570971 |
modulo notas nao funciona
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-05-25 08:29 | 2026-06-02 15:05 |
| INC6586709 |
Pedido de um transformador de spare para LEDs de uma SCO
|
Closed | Planning | LUIS FLEMING | MARIANA RAMALHO | 2026-05-28 14:19 | 2026-06-03 07:32 |
| INC6571108 |
Imagens da SCOs a nível nacional erradas
product / unavailability
|
Closed | High | LUIS FLEMING | JOAO VOLPI | 2026-05-25 08:56 | 2026-06-03 09:26 |
| INC6570868 |
sco5
|
Closed | Planning | LUIS FLEMING | NURIA MOURA | 2026-05-25 08:12 | 2026-06-03 10:21 |
| INC6573784 |
Bom dia, depois que houve atualização das SCOs perdi o acesso do menu supervisor na SCO 802
user_support / other
|
Closed | Planning | LUIS FLEMING | ANDREIA MARTINS | 2026-05-26 06:29 | 2026-06-03 10:22 |
| INC6576405 |
SCO - SELFCHECKOUT LMPT - Outro
product / malfunction
|
Closed | Planning | LUIS FLEMING | TATIANA ESTEVAO | 2026-05-26 13:22 | 2026-06-03 14:03 |
| INC6569621 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | BRUNA CABRAL | 2026-05-24 15:03 | 2026-06-04 10:04 |
| INC6586830 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | ANA MATEUS | 2026-05-28 14:41 | 2026-06-05 10:12 |
| INC6588303 |
SCO 802
product / performance
|
Closed | Planning | LUIS FLEMING | ANDREIA MARTINS | 2026-05-29 06:28 | 2026-06-05 10:14 |
| INC6586817 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | SONIA FERNANDES | 2026-05-28 14:38 | 2026-06-05 10:16 |
| INC6587534 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | ANA GUIMARAES | 2026-05-28 18:41 | 2026-06-05 10:17 |
| INC6588841 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | REGINA MELO | 2026-05-29 08:02 | 2026-06-05 11:01 |
| INC6589479 |
SCO 54 - Loja 16 Funchal
|
Closed | Planning | LUIS FLEMING | JHONAT SANTOS | 2026-05-29 09:36 | 2026-06-05 11:04 |
| INC6515304 |
CASSIOPEE - Cassiopée não funciona | S/N Impressora de talões S/N: T48F149069
product / performance
|
Closed | Low | LUIS FLEMING | NELSON SOUSA | 2026-05-09 07:56 | 2026-06-05 15:01 |
| INC6590682 |
Ao entrar no menu de supervisor, esta logo o ldap da colega, pre gravado
product / performance
|
Closed | Planning | LUIS FLEMING | ANDREIA MARTINS | 2026-05-29 13:49 | 2026-06-05 15:01 |
| INC6588992 |
nao conseguimos carregar o kit . devolve tudo notas e moedas.
|
Closed | Planning | LUIS FLEMING | LILIANA RODRIGUES | 2026-05-29 08:21 | 2026-06-05 15:02 |
| INC6622295 |
A SCO 2 as notas que ficam no reciculador nao esta a contabilizar, quando eu peço pro reciclador e para o cofre a nota não desce.
user_support / other
|
Closed | Planning | LUIS FLEMING | JULIANA RIBEIRO | 2026-06-08 07:40 | 2026-06-08 09:49 |
| INC6623099 |
modulo das notas com erro
|
Closed | Planning | LUIS FLEMING | ANA VAZ | 2026-06-08 08:53 | 2026-06-08 10:09 |
| INC6592795 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
|
Closed | Moderate | LUIS FLEMING | BEATRIZ CORREIA | 2026-05-30 13:40 | 2026-06-08 11:02 |
| INC6540232 |
SCO - SELFCHECKOUT LMPT 18
product / performance
|
Closed | Moderate | LUIS FLEMING | TIAGO BALEIA | 2026-05-16 11:45 | 2026-06-08 11:03 |
| INC6590967 |
Cassiope
product / performance
|
Closed | Low | LUIS FLEMING | SARA LOPES | 2026-05-29 14:57 | 2026-06-08 11:03 |
| INC6592753 |
SCO 806 NÃO FUNCIONA A DINHEIRO
|
Closed | Moderate | LUIS FLEMING | ANA GONCALVES | 2026-05-30 13:23 | 2026-06-09 09:08 |
| INC6596021 |
Notas não funcionam
|
Closed | Planning | LUIS FLEMING | VERA REIS | 2026-06-01 08:06 | 2026-06-09 09:12 |
| INC6596218 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | KIMBERLY PENHA | 2026-06-01 08:30 | 2026-06-09 09:13 |
| INC6601698 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | LILIANA CARVALHO | 2026-06-02 08:51 | 2026-06-09 11:01 |
| INC6600868 |
Sco 51 scaner desconectado
|
Closed | Moderate | LUIS FLEMING | ANA GONCALVES | 2026-06-02 07:05 | 2026-06-09 11:02 |
| INC6600793 |
Sco 54 scaner desconectado
|
Closed | Moderate | LUIS FLEMING | ANA GONCALVES | 2026-06-02 06:56 | 2026-06-09 12:00 |
| INC6603541 |
sco 810
|
Closed | Planning | LUIS FLEMING | RENATA RANGEL | 2026-06-02 12:38 | 2026-06-09 14:04 |
| INC6628396 |
luz self não funciona, peça partida
hardware / malfunction
|
On Hold | Planning | LUIS FLEMING | ANDREIA RAMOS | 2026-06-09 09:25 | 2026-06-09 14:45 |
| INC6565318 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | SOLANGE COSTA | 2026-05-22 13:57 | 2026-06-10 10:04 |
| INC6606036 |
sco 804
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-06-03 07:11 | 2026-06-10 10:04 |