| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↑ |
|---|---|---|---|---|---|---|---|
| INC6612689 |
Caixa bloqueia
|
On Hold | Planning | LUIS FLEMING | BARBARA RODRIGUES | 2026-06-04 13:49 | 2026-06-10 12:28 |
| INC6632862 |
sco 805
|
Closed | Low | LUIS FLEMING | MONICA GUERREIRO | 2026-06-10 08:30 | 2026-06-11 09:57 |
| INC6630588 |
tubo/cofre
|
Closed | Planning | LUIS FLEMING | JOAO FREITAS | 2026-06-09 15:09 | 2026-06-11 14:33 |
| INC6630145 |
Outro
|
In Progress | Planning | LUIS FLEMING | SOFIA PEREIRA | 2026-06-09 14:01 | 2026-06-11 16:00 |
| INC6612936 |
SCO2 (CX52) - Loja Figueira da Foz (056)
|
Closed | Low | LUIS FLEMING | RAPHAEL AQUILES | 2026-06-04 14:35 | 2026-06-12 10:02 |
| INC6588320 |
motor moedas
|
Closed | Planning | LUIS FLEMING | ANABELA MONTEIRO | 2026-05-29 06:33 | 2026-06-12 11:01 |
| INC6597645 |
Sco 55
product / performance
|
Closed | Moderate | LUIS FLEMING | CARINA CALADO | 2026-06-01 10:24 | 2026-06-12 11:01 |
| INC6602838 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | SOFIA SEQUEIRA | 2026-06-02 11:14 | 2026-06-12 11:01 |
| INC6603551 |
sco 801
|
Closed | Planning | LUIS FLEMING | RENATA RANGEL | 2026-06-02 12:39 | 2026-06-12 11:01 |
| INC6632472 |
sco 801 não inicia
|
Closed | Planning | LUIS FLEMING | MONICA GUERREIRO | 2026-06-10 07:36 | 2026-06-12 11:51 |
| INC6615414 |
SCO 05 | Numerário | Não aceita dinheiro
|
Closed | Planning | LUIS FLEMING | MIRIAM ALVES | 2026-06-05 09:31 | 2026-06-12 15:04 |
| INC6628040 |
Divisor das moedas não gira, encravou, e não está mais separando e enchendo a caixa.
product / malfunction
|
Closed | Moderate | LUIS FLEMING | ANA SANTOS | 2026-06-09 08:40 | 2026-06-13 07:50 |
| INC6638120 |
SCO 54
product / malfunction
|
Closed | Moderate | LUIS FLEMING | CATARINA ALVES | 2026-06-11 09:11 | 2026-06-13 08:00 |
| INC6622329 |
Validador de matrículas do tablet
|
Closed | Planning | LUIS FLEMING | ROGERIO PEREIRA | 2026-06-08 07:43 | 2026-06-13 12:40 |
| INC6647206 |
troco a mais
|
On Hold | Planning | TIAGO SILVA | DEBORA CORREIA | 2026-06-14 14:57 | 2026-06-15 10:01 |
| INC6616505 |
Erro na SCO supervisão
|
Closed | Planning | LUIS FLEMING | JOAO FREITAS | 2026-06-05 12:47 | 2026-06-15 10:07 |
| INC6643632 |
CASSIOPEE - Outro
product / performance
|
Resolved | Moderate | LUIS FLEMING | NELSON SOUSA | 2026-06-12 12:32 | 2026-06-15 10:08 |
| INC6641877 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Resolved | Moderate | LUIS FLEMING | REGINA MELO | 2026-06-12 07:34 | 2026-06-15 10:22 |
| INC6637238 |
sco 804
|
Resolved | Planning | LUIS FLEMING | ANDREIA RODRIGUES | 2026-06-11 07:47 | 2026-06-15 10:23 |
| INC6604212 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | MAGDA CAMPOS | 2026-06-02 14:41 | 2026-06-15 11:01 |
| INC6647008 |
erro troco
|
Resolved | Planning | LUIS FLEMING | ANDREIA GOMES | 2026-06-14 10:42 | 2026-06-15 11:14 |
| INC6650447 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | TIAGO SILVA | NUNO MARTINS | 2026-06-15 10:32 | 2026-06-15 14:23 |
| INC6640433 |
Outro
product / unavailability
|
On Hold | Planning | TIAGO SILVA | SOFIA PEREIRA | 2026-06-11 15:55 | 2026-06-15 15:07 |
| INC6645791 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | ELISABETE PORTELA | 2026-06-13 11:28 | 2026-06-15 16:15 |
| INC6650574 |
Outro - SCO não funciona
product / unavailability
|
Closed | Planning | TIAGO SILVA | JOAO SILVA | 2026-06-15 10:53 | 2026-06-16 07:20 |
| INC6586587 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | JOANA AMARO | 2026-05-28 13:59 | 2026-06-16 10:10 |
| INC6624755 |
Não aceita notas
|
Closed | Planning | LUIS FLEMING | PAOLA GONCALVES | 2026-06-08 12:54 | 2026-06-16 10:11 |
| INC6651610 |
SCO3 (CX53) - Loja Loule (012)
|
Resolved | Planning | TIAGO SILVA | RAPHAEL AQUILES | 2026-06-15 13:46 | 2026-06-16 11:01 |
| INC6610793 |
SCO 055 | S/N CZC63493R5 | Product Number F6H32AV | Avaria com as notas | Denise Ribeiro | 90009357
product / performance
|
On Hold | Low | LUIS FLEMING | DENISE RIBEIRO | 2026-06-04 07:46 | 2026-06-16 13:47 |
| INC6646523 |
SCO2
hardware / malfunction
|
Closed | Low | LUIS FLEMING | NURIA MOURA | 2026-06-13 19:31 | 2026-06-16 14:45 |
| INC6646995 |
coin sorting jam
|
Resolved | Planning | LUIS FLEMING | ANDREIA GOMES | 2026-06-14 10:25 | 2026-06-16 14:56 |
| INC6655829 |
Problema com a colocacao de contribuinte de clientes em geral
product / performance
|
Resolved | Planning | TIAGO SILVA | ANGELO PEREIRO | 2026-06-16 11:30 | 2026-06-16 14:59 |
| INC6652309 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Planning | TIAGO SILVA | ANA NOVO | 2026-06-15 16:21 | 2026-06-16 16:13 |
| INC6654975 |
Erro nas moedas
hardware / misconfiguration
|
Resolved | Planning | TIAGO SILVA | MARIA SARAIVA | 2026-06-16 09:08 | 2026-06-16 16:22 |
| INC6620296 |
Calibração
product / malfunction
|
Closed | Moderate | LUIS FLEMING | PATRICIA CERDEIRA | 2026-06-07 15:25 | 2026-06-17 09:25 |
| INC6643491 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
|
Resolved | Moderate | LUIS FLEMING | SARA LOPES | 2026-06-12 12:05 | 2026-06-17 09:42 |
| INC6644443 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Resolved | Moderate | TIAGO SILVA | SARA SILVA | 2026-06-12 15:37 | 2026-06-17 09:55 |
| INC6594261 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Resolved | Low | LUIS FLEMING | FRANCISCA MACHADO | 2026-05-31 19:04 | 2026-06-17 11:30 |
| INC6620284 |
Outro
product / performance
|
Resolved | Planning | LUIS FLEMING | JOAO SILVA | 2026-06-07 15:09 | 2026-06-17 11:34 |
| INC6643042 |
Dispensador de moedas
|
Resolved | Planning | LUIS FLEMING | JOAO FREITAS | 2026-06-12 10:22 | 2026-06-17 11:36 |
| INC6646963 |
zebra mag019 CA
product / unavailability
|
Resolved | Moderate | TIAGO SILVA | HELENA REIS | 2026-06-14 09:49 | 2026-06-17 11:40 |
| INC6594047 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Resolved | Moderate | LUIS FLEMING | CLAUDIA TEIXEIRA | 2026-05-31 13:25 | 2026-06-17 11:58 |
| INC6661208 |
Erro na SCO supervisão
|
Closed | Planning | LUIS FLEMING | CATIA SEMEDO | 2026-06-17 09:02 | 2026-06-17 14:33 |
| INC6650771 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / misconfiguration
|
Resolved | Moderate | TIAGO SILVA | SUSANA SOARES | 2026-06-15 11:29 | 2026-06-17 15:37 |
| INC6663031 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / misconfiguration
|
Closed | Moderate | LUIS FLEMING | RITA FERREIRA | 2026-06-17 13:27 | 2026-06-17 16:51 |
| INC6663021 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | RITA FERREIRA | 2026-06-17 13:25 | 2026-06-17 16:51 |
| INC6648501 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Resolved | Moderate | TIAGO SILVA | HENRIQUE ZATTA | 2026-06-15 06:28 | 2026-06-18 08:43 |
| INC6625143 |
SCO - SELFCHECKOUT LMPT - Outro
|
On Hold | Planning | LUIS FLEMING | PAULA SILVA | 2026-06-08 13:55 | 2026-06-18 08:44 |
| INC6664104 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / malfunction
|
On Hold | Moderate | LUIS FLEMING | DENISE RIBEIRO | 2026-06-17 17:52 | 2026-06-18 08:47 |
| INC6664260 |
Artigo a bloquear caixas
product / performance
|
On Hold | Planning | LUIS FLEMING | ANDREIA SILVA | 2026-06-17 19:00 | 2026-06-18 08:47 |