| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↑ |
|---|---|---|---|---|---|---|---|
| INC6054335 |
sco 804
hardware / malfunction
|
Closed | Planning | TIAGO SILVA | ANDREIA RODRIGUES | 2025-12-23 13:54 | 2026-01-05 11:00 |
| INC6051925 |
Caixa bloqueada
|
Closed | Low | TIAGO SILVA | CATARINA SOUSA | 2025-12-22 16:12 | 2026-01-05 11:04 |
| INC6054982 |
Outro
product / unavailability
|
Closed | Planning | TIAGO SILVA | RICARDO SANTOS | 2025-12-23 17:35 | 2026-01-05 11:05 |
| INC6048535 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | TIAGO SILVA | RICARDO SINTRA | 2025-12-21 20:18 | 2026-01-05 13:39 |
| INC6064003 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
user_support / other
|
Closed | Low | TIAGO SILVA | ANDREIA SILVA | 2025-12-29 14:20 | 2026-01-05 17:01 |
| INC6058204 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Low | TIAGO SILVA | ROGERIO JUNIOR | 2025-12-26 09:45 | 2026-01-05 17:01 |
| INC6069548 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | LARA CAIXEIRO | 2025-12-31 13:13 | 2026-01-05 17:39 |
| INC6017637 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | ANA VAZ | 2025-12-11 14:11 | 2026-01-05 18:35 |
| INC6060848 |
SCO 809
product / unavailability
|
Closed | Low | TIAGO SILVA | CLAUDIA CORREIA | 2025-12-28 09:05 | 2026-01-05 19:00 |
| INC6067554 |
dispensador moedas SCO 4
|
Closed | Planning | TIAGO SILVA | CRISTINA FERNANDES | 2025-12-30 15:45 | 2026-01-05 19:06 |
| INC6080644 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | VERONICA HENRIQUES | 2026-01-05 17:49 | 2026-01-06 10:01 |
| INC6049251 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | TIAGO SILVA | ANA ROCHA | 2025-12-22 07:44 | 2026-01-06 11:00 |
| INC6081195 |
Erro na SCO supervisão
|
Closed | Planning | LUIS FLEMING | JOAO FREITAS | 2026-01-06 08:01 | 2026-01-06 11:09 |
| INC6079926 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | DIANA ALVES | 2026-01-05 14:47 | 2026-01-06 17:10 |
| INC6061240 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Planning | TIAGO SILVA | PATRICIA PEREIRA | 2025-12-28 21:35 | 2026-01-07 12:00 |
| INC6085468 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
user_support / other
|
Closed | Low | LUIS FLEMING | SARA SILVA | 2026-01-07 11:30 | 2026-01-09 09:52 |
| INC6072392 |
Bom dia, foi feito o descarregamento das moedas e foi reparado a maquina, agora a maquina não aceita carregar, aparece o erro em anexo Caixa 7
product / unavailability
|
Closed | Moderate | TIAGO SILVA | SUSANA RIBEIRO | 2026-01-02 11:22 | 2026-01-09 15:04 |
| INC6091402 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | REGINA MELO | 2026-01-08 17:22 | 2026-01-09 16:09 |
| INC6054039 |
mau contacto fios entratada numerario
|
Closed | Planning | TIAGO SILVA | DEBORA CORREIA | 2025-12-23 12:40 | 2026-01-13 10:02 |
| INC6079787 |
Codigo de vales cartao casa
product / performance
|
Closed | Planning | LUIS FLEMING | VANIA MONTEIRO | 2026-01-05 14:20 | 2026-01-13 11:00 |
| INC6101826 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | FRANCISCA MACHADO | 2026-01-12 16:26 | 2026-01-13 12:50 |
| INC6072979 |
SCO - SELFCSHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | TIAGO SILVA | CATIA SOARES | 2026-01-02 13:38 | 2026-01-13 13:01 |
| INC6081386 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Low | LUIS FLEMING | FRANCISCA MACHADO | 2026-01-06 08:46 | 2026-01-13 16:00 |
| INC6078219 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
user_support / other
|
Closed | Low | LUIS FLEMING | ANA GUIMARAES | 2026-01-05 09:37 | 2026-01-13 16:03 |
| INC5986600 |
Sco 807 não inicia Cassiope
user_support / other
|
Closed | Planning | LUIS FLEMING | VANDA COELHO | 2025-12-03 08:38 | 2026-01-13 17:01 |
| INC6088771 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
user_support / other
|
Closed | Low | LUIS FLEMING | JESSICA GUERREIRO | 2026-01-08 09:13 | 2026-01-14 10:16 |
| INC6085459 |
sco 5 sem recepção de notas
|
Closed | Planning | LUIS FLEMING | DANIELA CAMPOS | 2026-01-07 11:29 | 2026-01-14 17:00 |
| INC6077170 |
SCO - SELFCHECKOUT LMPT 9 | ALTA DE LISBOA | CLAUDIA CORREIA | 351915233568
user_support / other
|
Closed | Low | LUIS FLEMING | CLAUDIA CORREIA | 2026-01-05 06:49 | 2026-01-14 17:02 |
| INC6108929 |
SCO - SELFCHECKOUT LMPT - Outro
user_support
|
Closed | Moderate | LUIS FLEMING | VASCO TEIXEIRA | 2026-01-14 12:04 | 2026-01-14 18:04 |
| INC6083978 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
user_support / other
|
Closed | Low | LUIS FLEMING | SILVIA CABRAL | 2026-01-07 07:28 | 2026-01-15 10:01 |
| INC6046167 |
Erro nas moedas de 0.05€
|
Closed | Planning | TIAGO SILVA | VERA REIS | 2025-12-20 08:37 | 2026-01-15 12:05 |
| INC6083061 |
Pelicano avariado/partido
hardware / broken
|
Closed | Planning | LUIS FLEMING | VANDA COELHO | 2026-01-06 17:43 | 2026-01-15 13:00 |
| INC6085616 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
user_support / other
|
Closed | Low | LUIS FLEMING | EUGENIA TEIXEIRA | 2026-01-07 12:04 | 2026-01-15 17:01 |
| INC6023461 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
hardware / malfunction
|
Closed | Moderate | LUIS FLEMING | VANESSA SILVA | 2025-12-13 11:59 | 2026-01-15 17:02 |
| INC6092323 |
Ecrã cx controlo
user_support / other
|
Closed | Low | LUIS FLEMING | VANDA COELHO | 2026-01-09 07:42 | 2026-01-16 10:00 |
| INC6091535 |
SCO1 - CX51 - Loja Gondomar 001
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-01-08 18:18 | 2026-01-16 11:02 |
| INC6093436 |
sco 808 nao aceita notas
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-01-09 10:48 | 2026-01-16 12:03 |
| INC6091579 |
SCO2 - CX42 - Alfragide 005
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-01-08 18:49 | 2026-01-16 13:02 |
| INC6093737 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | DIANA COUTO | 2026-01-09 11:46 | 2026-01-16 16:02 |
| INC6086877 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | EUNICE SANTOS | 2026-01-07 16:29 | 2026-01-16 16:03 |
| INC6094584 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Low | LUIS FLEMING | MARTA SILVA | 2026-01-09 14:45 | 2026-01-16 16:03 |
| INC6114970 |
outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | CRISTINA FERNANDES | 2026-01-15 20:24 | 2026-01-16 17:39 |
| INC6113425 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-01-15 13:13 | 2026-01-17 08:03 |
| INC6084893 |
troco indisponível
|
Closed | Planning | LUIS FLEMING | RITA BRANCO | 2026-01-07 09:45 | 2026-01-17 15:00 |
| INC6084757 |
Impressora taloes | Caixa automatica SCO 57
product / printing
|
Closed | Planning | LUIS FLEMING | ANA GUIMARAES | 2026-01-07 09:24 | 2026-01-17 15:00 |
| INC6097320 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | ANDREIA SILVA | 2026-01-11 08:40 | 2026-01-18 12:00 |
| INC6094571 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
user_support / other
|
Closed | Low | LUIS FLEMING | MARTA SILVA | 2026-01-09 14:42 | 2026-01-19 12:03 |
| INC6094577 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | MARTA SILVA | 2026-01-09 14:44 | 2026-01-19 12:03 |
| INC6097060 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | ANA NOVO | 2026-01-10 21:03 | 2026-01-19 15:00 |
| INC6096201 |
Falha no envio de SMS - vales fidelização
product / performance
|
Closed | Planning | LUIS FLEMING | VERA REIS | 2026-01-10 10:53 | 2026-01-19 15:00 |