| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↓ |
|---|---|---|---|---|---|---|---|
| INC6108929 |
SCO - SELFCHECKOUT LMPT - Outro
user_support
|
Closed | Moderate | LUIS FLEMING | VASCO TEIXEIRA | 2026-01-14 12:04 | 2026-01-14 18:04 |
| INC6077170 |
SCO - SELFCHECKOUT LMPT 9 | ALTA DE LISBOA | CLAUDIA CORREIA | 351915233568
user_support / other
|
Closed | Low | LUIS FLEMING | CLAUDIA CORREIA | 2026-01-05 06:49 | 2026-01-14 17:02 |
| INC6085459 |
sco 5 sem recepção de notas
|
Closed | Planning | LUIS FLEMING | DANIELA CAMPOS | 2026-01-07 11:29 | 2026-01-14 17:00 |
| INC6088771 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
user_support / other
|
Closed | Low | LUIS FLEMING | JESSICA GUERREIRO | 2026-01-08 09:13 | 2026-01-14 10:16 |
| INC5986600 |
Sco 807 não inicia Cassiope
user_support / other
|
Closed | Planning | LUIS FLEMING | VANDA COELHO | 2025-12-03 08:38 | 2026-01-13 17:01 |
| INC6078219 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
user_support / other
|
Closed | Low | LUIS FLEMING | ANA GUIMARAES | 2026-01-05 09:37 | 2026-01-13 16:03 |
| INC6081386 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Low | LUIS FLEMING | FRANCISCA MACHADO | 2026-01-06 08:46 | 2026-01-13 16:00 |
| INC6072979 |
SCO - SELFCSHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | TIAGO SILVA | CATIA SOARES | 2026-01-02 13:38 | 2026-01-13 13:01 |
| INC6101826 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | FRANCISCA MACHADO | 2026-01-12 16:26 | 2026-01-13 12:50 |
| INC6079787 |
Codigo de vales cartao casa
product / performance
|
Closed | Planning | LUIS FLEMING | VANIA MONTEIRO | 2026-01-05 14:20 | 2026-01-13 11:00 |
| INC6054039 |
mau contacto fios entratada numerario
|
Closed | Planning | TIAGO SILVA | DEBORA CORREIA | 2025-12-23 12:40 | 2026-01-13 10:02 |
| INC6091402 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | REGINA MELO | 2026-01-08 17:22 | 2026-01-09 16:09 |
| INC6072392 |
Bom dia, foi feito o descarregamento das moedas e foi reparado a maquina, agora a maquina não aceita carregar, aparece o erro em anexo Caixa 7
product / unavailability
|
Closed | Moderate | TIAGO SILVA | SUSANA RIBEIRO | 2026-01-02 11:22 | 2026-01-09 15:04 |
| INC6085468 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
user_support / other
|
Closed | Low | LUIS FLEMING | SARA SILVA | 2026-01-07 11:30 | 2026-01-09 09:52 |
| INC6061240 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Planning | TIAGO SILVA | PATRICIA PEREIRA | 2025-12-28 21:35 | 2026-01-07 12:00 |
| INC6079926 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | DIANA ALVES | 2026-01-05 14:47 | 2026-01-06 17:10 |
| INC6081195 |
Erro na SCO supervisão
|
Closed | Planning | LUIS FLEMING | JOAO FREITAS | 2026-01-06 08:01 | 2026-01-06 11:09 |
| INC6049251 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | TIAGO SILVA | ANA ROCHA | 2025-12-22 07:44 | 2026-01-06 11:00 |
| INC6080644 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | VERONICA HENRIQUES | 2026-01-05 17:49 | 2026-01-06 10:01 |
| INC6067554 |
dispensador moedas SCO 4
|
Closed | Planning | TIAGO SILVA | CRISTINA FERNANDES | 2025-12-30 15:45 | 2026-01-05 19:06 |
| INC6060848 |
SCO 809
product / unavailability
|
Closed | Low | TIAGO SILVA | CLAUDIA CORREIA | 2025-12-28 09:05 | 2026-01-05 19:00 |
| INC6017637 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | ANA VAZ | 2025-12-11 14:11 | 2026-01-05 18:35 |
| INC6069548 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Planning | LUIS FLEMING | LARA CAIXEIRO | 2025-12-31 13:13 | 2026-01-05 17:39 |
| INC6058204 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Low | TIAGO SILVA | ROGERIO JUNIOR | 2025-12-26 09:45 | 2026-01-05 17:01 |
| INC6064003 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
user_support / other
|
Closed | Low | TIAGO SILVA | ANDREIA SILVA | 2025-12-29 14:20 | 2026-01-05 17:01 |
| INC6048535 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | TIAGO SILVA | RICARDO SINTRA | 2025-12-21 20:18 | 2026-01-05 13:39 |
| INC6054982 |
Outro
product / unavailability
|
Closed | Planning | TIAGO SILVA | RICARDO SANTOS | 2025-12-23 17:35 | 2026-01-05 11:05 |
| INC6051925 |
Caixa bloqueada
|
Closed | Low | TIAGO SILVA | CATARINA SOUSA | 2025-12-22 16:12 | 2026-01-05 11:04 |
| INC6054335 |
sco 804
hardware / malfunction
|
Closed | Planning | TIAGO SILVA | ANDREIA RODRIGUES | 2025-12-23 13:54 | 2026-01-05 11:00 |
| INC6069245 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Planning | TIAGO SILVA | LARA CAIXEIRO | 2025-12-31 11:26 | 2026-01-04 09:27 |
| INC6059650 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / broken
|
Closed | Low | TIAGO SILVA | PEDRO PEREIRA | 2025-12-27 08:12 | 2026-01-03 07:28 |
| INC6062790 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
user_support / other
|
Closed | Low | TIAGO SILVA | MARIA SARAIVA | 2025-12-29 10:03 | 2026-01-02 16:15 |
| INC6058246 |
SCO - SELFCHECKOUT LMPT - Outro
user_support / other
|
Closed | Low | TIAGO SILVA | SARA SILVA | 2025-12-26 10:01 | 2026-01-02 12:01 |
| INC6018731 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Planning | TIAGO SILVA | MARTA AZEVEDO | 2025-12-11 21:00 | 2025-12-30 12:37 |
| INC6052953 |
sco nao carrega
|
Closed | Planning | TIAGO SILVA | DEBORA CORREIA | 2025-12-23 08:31 | 2025-12-30 12:02 |
| INC5973553 |
SCO - SELFCHECKOUT LMPT - Outro
product / printing
|
Closed | Planning | TIAGO SILVA | LARA CAIXEIRO | 2025-11-29 12:37 | 2025-12-30 08:19 |
| INC6042275 |
CASSIOPEE - Outro
product / performance
|
Closed | Moderate | TIAGO SILVA | ANA GONCALVES | 2025-12-18 20:06 | 2025-12-29 20:00 |
| INC6051991 |
Erro na SCO supervisão
|
Closed | Planning | TIAGO SILVA | DEBORA CORREIA | 2025-12-22 16:32 | 2025-12-29 19:00 |
| INC6056972 |
notas sco 802
|
Closed | Planning | TIAGO SILVA | ANGELA SANTOS | 2025-12-24 14:46 | 2025-12-26 14:53 |
| INC6043517 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | TIAGO SILVA | BARBARA COSTA | 2025-12-19 09:50 | 2025-12-26 11:04 |
| INC6044317 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Low | TIAGO SILVA | LARA CAIXEIRO | 2025-12-19 12:18 | 2025-12-26 09:46 |
| INC6011812 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | FABIANA BATISTA | 2025-12-10 09:24 | 2025-12-24 15:01 |
| INC6036095 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | CAROLINA GASPAR | 2025-12-17 09:26 | 2025-12-24 13:03 |
| INC6035545 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | MAFALDA SILVESTRE | 2025-12-17 07:57 | 2025-12-24 13:02 |
| INC6026300 |
Erro tubo
|
Closed | Low | LUIS FLEMING | JOANA LUCAS | 2025-12-15 08:20 | 2025-12-23 17:02 |
| INC5984340 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Planning | LUIS FLEMING | ANA VAZ | 2025-12-02 14:40 | 2025-12-23 13:00 |
| INC6048276 |
SCO - SELFCHECKOUT LMPT - Outro
hardware / malfunction
|
Closed | Planning | TIAGO SILVA | MIRIAM ALVES | 2025-12-21 15:04 | 2025-12-23 12:51 |
| INC6024644 |
SCO 4 | Diferenças de valores
product / performance
|
Closed | Planning | LUIS FLEMING | SOFIA SEQUEIRA | 2025-12-14 10:39 | 2025-12-22 13:00 |
| INC6022942 |
CASSIOPEE - Cassiopée não funciona
product / performance
|
Closed | Moderate | LUIS FLEMING | BRUNA AFONSO | 2025-12-13 08:38 | 2025-12-22 12:02 |
| INC6023364 |
SCOS
|
Closed | Low | LUIS FLEMING | CARINA CALADO | 2025-12-13 11:18 | 2025-12-22 12:01 |