|
INC6059650 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-03 07:28 |
2025-12-27 08:12 |
2025-12-27 08:12 |
Resolvido, técnico subsitui o pelicano e… |
— |
2026-01-02 16:08 |
2025-12-27 15:41 |
2025-12-27 15:47 |
(747) SCO 18 - Sintra |
747 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
7:29 |
0:07 |
2025-12-29 |
— |
2025-12-27 15:47 |
— |
Concluido |
— |
67.65 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
9.86 € |
1 |
0 |
250.00 € |
77.51 € |
259.86 € |
182.35 € |
Faturado |
144:27 |
— |
✓ |
✓ |
|
INC6060848 |
Closed |
— |
SCO 809 |
2026-01-05 19:00 |
2025-12-28 09:05 |
2025-12-28 09:05 |
Boa tarde
Vamos deixar a troca da contr… |
— |
2025-12-29 18:04 |
2025-12-28 13:03 |
2025-12-28 13:23 |
(281) SCO 9 - Alta Lisboa |
281 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
3:58 |
0:19 |
2025-12-29 |
— |
2025-12-28 13:23 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
3.19 € |
— |
— |
0.00 € |
3.19 € |
3.19 € |
0.00 € |
Não faturar |
29:01 |
— |
✓ |
✓ |
|
INC6061240 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-07 12:00 |
2025-12-28 21:35 |
2025-12-28 21:35 |
Equipamento trocado. resolvido |
— |
2025-12-31 11:59 |
2025-12-29 09:01 |
2025-12-29 09:02 |
(635) SCO 8 - Gondomar |
635 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
11:26 |
0:01 |
2025-12-30 |
— |
2025-12-29 09:02 |
2025-12-31 |
Concluido |
— |
100.00 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
0 |
250.00 € |
100.00 € |
250.00 € |
150.00 € |
Incluido contrato |
50:58 |
— |
✓ |
✓ |
|
INC6062790 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-02 16:15 |
2025-12-29 10:03 |
2025-12-29 10:03 |
Pelicano chegou as nossas instalações, O… |
— |
2026-01-02 16:11 |
2025-12-29 10:57 |
2025-12-29 11:21 |
(686) SCO 6 - Barreiro |
686 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano Jam |
1- XHOCKWARE |
3 |
— |
0:54 |
0:24 |
2025-12-30 |
— |
2025-12-29 11:21 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
12.76 € |
— |
— |
0.00 € |
12.76 € |
12.76 € |
0.00 € |
Faturado |
101:13 |
— |
✓ |
✓ |
|
INC6064003 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-01-05 17:01 |
2025-12-29 14:20 |
2025-12-29 14:20 |
Boa tarde, caixa encontra-se a funcionar… |
— |
2025-12-29 16:02 |
2025-12-29 15:19 |
2025-12-29 16:01 |
(753) SCO 7 - Aveiro |
753 |
8 - Software |
2 - Pelicano Coin Validator |
Software |
1- XHOCKWARE |
3 |
— |
0:59 |
0:42 |
2025-12-30 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:43 |
— |
✓ |
✓ |
|
INC6067554 |
Closed |
— |
dispensador moedas SCO 4 |
2026-01-05 19:06 |
2025-12-30 15:45 |
2025-12-30 15:45 |
ICS com encravamento.
Aberto o ICS e v… |
— |
2026-01-05 11:00 |
2025-12-30 16:54 |
2025-12-30 17:12 |
(919) SCO 4 - Alverca Nova |
919 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:09 |
0:18 |
2025-12-31 |
— |
2025-12-31 09:59 |
2026-01-05 |
Concluido |
— |
85.15 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
85.15 € |
250.00 € |
164.85 € |
Faturado |
138:07 |
— |
✓ |
✓ |
|
INC6069548 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-05 17:39 |
2025-12-31 13:13 |
2025-12-31 13:13 |
Boa tarde ,
Do nosso lado apenas conse… |
— |
2026-01-05 13:08 |
2025-12-31 15:47 |
2025-12-31 16:01 |
(821) SCO 04 - Guarda |
821 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
2:34 |
0:14 |
2026-01-01 |
— |
2025-12-31 16:01 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
117:20 |
— |
✓ |
✓ |
|
INC6069245 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-04 09:27 |
2025-12-31 11:26 |
2025-12-31 11:26 |
Boa tarde. Provavelmente deve-se a epoca… |
— |
2025-12-31 16:49 |
2025-12-31 16:06 |
2025-12-31 16:09 |
(821) SCO 04 - Guarda |
821 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
4:40 |
0:04 |
2026-01-01 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:43 |
— |
✓ |
✓ |
|
INC6072392 |
Closed |
— |
Bom dia, foi feito o descarregamento das… |
2026-01-09 15:04 |
2026-01-02 11:27 |
2026-01-02 11:22 |
Resolvido pelo operador ao tentar recarr… |
— |
2026-01-02 14:53 |
2026-01-02 11:40 |
2026-01-02 11:42 |
(728) SCO 7 - VN Gaia |
728 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
S/Intervenção |
3 - Staff @ location |
3 |
— |
0:19 |
0:01 |
2026-01-05 |
— |
2026-01-02 11:44 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:13 |
— |
✓ |
✓ |
|
INC6072979 |
Closed |
— |
SCO - SELFCSHECKOUT LMPT - Outro |
2026-01-13 13:01 |
2026-01-02 13:38 |
2026-01-02 13:38 |
Firmware atualizado . Operacional |
— |
2026-01-06 12:29 |
2026-01-02 15:25 |
2026-01-02 15:38 |
(804) SCO 4 - Penafiel |
804 |
3- Technical Malfunction |
3 - SCNR Note |
Software |
1- XHOCKWARE |
3 |
— |
1:47 |
0:12 |
2026-01-05 |
— |
2026-01-02 15:38 |
— |
Sem Field |
— |
100.00 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
100.00 € |
0.00 € |
100.00 € |
Não faturar |
93:04 |
— |
✓ |
✓ |
|
INC6078219 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-01-13 16:03 |
2026-01-05 09:37 |
2026-01-05 09:37 |
SCO operacional , iremos proceder ao ped… |
— |
2026-01-06 15:48 |
2026-01-05 15:29 |
2026-01-05 15:32 |
(782) SCO 8 - Maia |
782 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Substituição Equipamento |
1- XHOCKWARE |
3 |
— |
5:52 |
0:03 |
2026-01-06 |
— |
2026-01-05 15:35 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Pelicano |
— |
— |
9.83 € |
19.66 € |
13.34 € |
— |
— |
0.00 € |
23.17 € |
33.00 € |
9.83 € |
Faturado |
24:20 |
— |
✓ |
✓ |
|
INC6079926 |
Closed |
— |
Outro |
2026-01-06 17:10 |
2026-01-05 14:47 |
2026-01-05 14:47 |
Sim , verificamos a saída dos 6,18€ pelo… |
— |
2026-01-05 17:01 |
2026-01-05 16:11 |
2026-01-05 16:21 |
(868) SCO 4 - Viana do Castelo |
868 |
4 - SW issue |
10- Software |
Other |
1- XHOCKWARE |
3 |
— |
1:24 |
0:10 |
2026-01-06 |
— |
2026-01-05 16:22 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:50 |
— |
✓ |
✓ |
|
INC6079787 |
Closed |
— |
Codigo de vales cartao casa |
2026-01-13 11:00 |
2026-01-05 14:20 |
2026-01-05 14:20 |
Verificamos que já está operacional e qu… |
— |
2026-01-06 10:27 |
2026-01-06 08:08 |
2026-01-06 09:20 |
(697) SCO 10 - Alfragide |
697 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
17:48 |
1:12 |
2026-01-07 |
— |
2026-01-06 09:21 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:19 |
— |
✓ |
✓ |
|
INC6080644 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-06 10:01 |
2026-01-05 17:49 |
2026-01-05 17:49 |
Operacional , retiradas as moedas do dis… |
— |
2026-01-06 09:41 |
2026-01-06 08:08 |
2026-01-06 09:20 |
(881) SCO CASH 5 - Caldas da Rainha |
881 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano |
3 - Staff @ location |
3 |
— |
14:20 |
1:11 |
2026-01-07 |
— |
2026-01-06 09:21 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:32 |
— |
✓ |
✓ |
|
INC6081195 |
Closed |
— |
Erro na SCO supervisão |
2026-01-06 11:09 |
2026-01-06 08:01 |
2026-01-06 08:01 |
Alteramos o script de inicio do SCO , já… |
— |
2026-01-06 10:28 |
2026-01-06 08:17 |
2026-01-06 09:20 |
(420) Leroy Merlin Funchal - Supervisor … |
420 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:16 |
1:03 |
2026-01-07 |
— |
2026-01-06 09:21 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:11 |
— |
✓ |
✓ |
|
INC6081386 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-13 16:00 |
2026-01-06 08:46 |
2026-01-06 08:46 |
Encravamento de moedas resolvido após de… |
— |
2026-01-06 15:29 |
2026-01-06 08:54 |
2026-01-06 09:20 |
(334) SCO 3 - Braga |
334 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:08 |
0:25 |
2026-01-07 |
— |
2026-01-06 09:21 |
2026-01-06 |
Concluido |
— |
36.40 € |
3.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
— |
250.00 € |
36.40 € |
250.00 € |
213.60 € |
Incluido contrato |
6:35 |
— |
✓ |
✓ |
|
INC6083978 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-15 10:01 |
2026-01-07 07:28 |
2026-01-07 07:28 |
ICS em erro aberto o módulo e verificado… |
— |
2026-01-08 09:27 |
2026-01-07 08:22 |
2026-01-07 09:07 |
(705) SCO 18 - Alfragide |
705 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:53 |
0:46 |
2026-01-08 |
— |
2026-01-07 09:07 |
2026-01-08 |
Concluido |
— |
55.45 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
— |
250.00 € |
55.45 € |
250.00 € |
194.55 € |
Incluido contrato |
25:05 |
— |
✓ |
✓ |
|
INC6084893 |
Closed |
— |
troco indisponível |
2026-01-17 15:00 |
2026-01-07 09:45 |
2026-01-07 09:45 |
ICS Com erro.
Aberto e efetuado a remo… |
— |
2026-01-10 14:11 |
2026-01-07 10:36 |
2026-01-07 13:11 |
(686) SCO 6 - Barreiro |
686 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:50 |
2:35 |
2026-01-08 |
— |
2026-01-07 13:12 |
2026-01-10 |
Concluido |
— |
91.10 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
91.10 € |
250.00 € |
158.90 € |
Faturado |
75:35 |
— |
✓ |
✓ |
|
INC6085459 |
Closed |
— |
sco 5 sem recepção de notas |
2026-01-14 17:00 |
2026-01-07 11:29 |
2026-01-07 11:29 |
Soft reset , operacional |
— |
2026-01-07 16:27 |
2026-01-07 11:55 |
2026-01-07 13:11 |
(685) SCO 5 - Barreiro |
685 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
0:26 |
1:16 |
2026-01-08 |
— |
2026-01-07 13:12 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
4:32 |
— |
✓ |
✓ |
|
INC6085616 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-01-15 17:01 |
2026-01-07 12:04 |
2026-01-07 12:04 |
Soft reset , operacional |
— |
2026-01-08 16:42 |
2026-01-07 13:17 |
2026-01-07 13:18 |
(821) SCO 04 - Guarda |
821 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:14 |
0:01 |
2026-01-08 |
— |
2026-01-07 13:18 |
2026-01-08 |
Concluido |
— |
70.00 € |
2.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
70.00 € |
250.00 € |
180.00 € |
Faturado |
27:25 |
— |
✓ |
✓ |
|
INC6085468 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-09 09:52 |
2026-01-07 11:30 |
2026-01-07 11:30 |
Encravamento de moedas resolvido após de… |
— |
2026-01-09 09:49 |
2026-01-07 15:06 |
2026-01-07 15:13 |
(864) SCO 8 - Torres Vedras |
864 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
3:35 |
0:07 |
2026-01-08 |
— |
2026-01-07 15:13 |
2026-01-09 |
Concluido |
— |
65.30 € |
0.75 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
65.30 € |
250.00 € |
184.70 € |
Faturado |
42:43 |
— |
✓ |
✓ |
|
INC6083061 |
Closed |
— |
Pelicano avariado/partido |
2026-01-15 13:00 |
2026-01-06 17:43 |
2026-01-06 17:43 |
Pelicano substituído. Máquina operaciona… |
— |
2026-01-08 12:12 |
2026-01-07 16:05 |
2026-01-07 16:05 |
(282) SCO 10 - Alta Lisboa |
282 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano |
1- XHOCKWARE |
3 |
— |
22:22 |
0:00 |
2026-01-08 |
— |
2026-01-07 16:05 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Pelicano |
— |
— |
9.83 € |
19.66 € |
13.34 € |
— |
— |
0.00 € |
23.17 € |
33.00 € |
9.83 € |
Faturado |
20:08 |
— |
✓ |
✓ |
|
INC6086877 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-16 16:03 |
2026-01-07 16:29 |
2026-01-07 16:29 |
Pedido de recolha feito . Colocar o dani… |
— |
2026-01-09 15:21 |
2026-01-07 17:31 |
2026-01-07 17:39 |
(203) SCO 4 - Amadora |
203 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Substituição Equipamento |
1- XHOCKWARE |
3 |
— |
1:02 |
0:07 |
2026-01-08 |
— |
2026-01-07 17:48 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Pelicano |
— |
— |
— |
0.00 € |
13.34 € |
— |
— |
0.00 € |
13.34 € |
13.34 € |
0.00 € |
Não faturar |
45:50 |
— |
✓ |
✓ |
|
INC6088771 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-14 10:16 |
2026-01-08 09:13 |
2026-01-08 09:13 |
Encravamento de moedas resolvido após de… |
— |
2026-01-14 09:54 |
2026-01-08 10:34 |
2026-01-08 11:27 |
(919) SCO 4 - Alverca Nova |
919 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:21 |
0:53 |
2026-01-09 |
— |
2026-01-08 11:32 |
2026-01-09 |
Concluido |
— |
157.95 € |
1.75 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
2 |
2 |
500.00 € |
157.95 € |
500.00 € |
342.05 € |
Faturado |
143:20 |
— |
✓ |
✓ |
|
INC6084757 |
Closed |
— |
Impressora taloes | Caixa automatica SCO… |
2026-01-17 15:00 |
2026-01-07 09:24 |
2026-01-07 09:24 |
Operacional |
— |
2026-01-10 14:13 |
2026-01-08 10:36 |
2026-01-08 11:27 |
(781) SCO 7 - Maia |
781 |
3- Technical Malfunction |
5 - Printer |
Printer Issue |
3 - Staff @ location |
2 |
— |
25:11 |
0:52 |
2026-01-09 |
— |
2026-01-08 11:31 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
51:37 |
— |
✓ |
✓ |
|
INC6091535 |
Closed |
— |
SCO1 - CX51 - Loja Gondomar 001 |
2026-01-16 11:02 |
2026-01-08 18:20 |
2026-01-08 18:18 |
SCO atualizado . Operacional |
— |
2026-01-09 10:30 |
2026-01-08 18:20 |
2026-01-08 18:20 |
(352) SCO 1 - Gondomar |
352 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:02 |
0:00 |
2026-01-09 |
— |
2026-01-08 18:20 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
16:10 |
— |
✓ |
✓ |
|
INC6091579 |
Closed |
— |
SCO2 - CX42 - Alfragide 005 |
2026-01-16 13:02 |
2026-01-08 18:50 |
2026-01-08 18:49 |
Sco atualizado , operacional |
— |
2026-01-09 12:02 |
2026-01-08 18:50 |
2026-01-08 18:50 |
(196) SCO 2 - Alfragide |
196 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:02 |
0:00 |
2026-01-09 |
— |
2026-01-08 18:50 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
17:12 |
— |
✓ |
✓ |
|
INC6092323 |
Closed |
— |
Ecrã cx controlo |
2026-01-16 10:00 |
2026-01-09 07:42 |
2026-01-09 07:42 |
Supervisor atualizado |
— |
2026-01-09 09:45 |
2026-01-09 09:00 |
2026-01-09 09:25 |
(271) SCO SUP 1 - Alta Lisboa |
271 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:18 |
0:25 |
2026-01-12 |
— |
2026-01-09 09:25 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:45 |
— |
✓ |
✓ |
|
INC6086874 |
Closed |
— |
Acesso Supervisao |
2026-01-27 17:00 |
2026-01-07 16:28 |
2026-01-07 16:28 |
Os acessos foram enviados por email . Se… |
— |
2026-01-20 16:26 |
2026-01-09 09:15 |
2026-01-09 09:25 |
(786) SCO 5 - Santarém |
786 |
8 - Software |
10- Software |
Other |
1- XHOCKWARE |
3 |
— |
40:47 |
0:10 |
2026-01-12 |
— |
2026-01-09 09:26 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
271:11 |
— |
✓ |
✓ |
|
INC6093436 |
Closed |
— |
sco 808 nao aceita notas |
2026-01-16 12:03 |
2026-01-09 10:48 |
2026-01-09 10:48 |
Soft reset operacional |
— |
2026-01-09 11:44 |
2026-01-09 11:10 |
2026-01-09 11:40 |
(392) SCO 8 - Almada |
392 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
0:22 |
0:30 |
2026-01-12 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:34 |
— |
✓ |
✓ |
|
INC6093737 |
Closed |
— |
Outro |
2026-01-16 16:02 |
2026-01-09 11:46 |
2026-01-09 11:46 |
Do nosso lado vemos tudo ok. Podera ter … |
— |
2026-01-09 15:47 |
2026-01-09 12:14 |
2026-01-09 12:59 |
(654) SCO 11 - Almada |
654 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:28 |
0:46 |
2026-01-12 |
— |
2026-01-09 14:23 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:34 |
— |
✓ |
✓ |
|
INC6091402 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-09 16:09 |
2026-01-08 17:22 |
2026-01-08 17:22 |
Do nosso lado vemos tudo ok. Podera ter … |
— |
2026-01-09 15:47 |
2026-01-09 13:19 |
2026-01-09 14:19 |
(327) SCO 1 - Aveiro |
327 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
19:56 |
1:01 |
2026-01-12 |
— |
2026-01-09 14:22 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:28 |
— |
✓ |
✓ |
|
INC6094584 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-16 16:03 |
2026-01-09 14:45 |
2026-01-09 14:45 |
Sco atualizado |
— |
2026-01-09 15:43 |
2026-01-09 15:27 |
2026-01-09 15:32 |
(350) SCO 4- VN Gaia |
350 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:42 |
0:05 |
2026-01-12 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:16 |
— |
✓ |
✓ |
|
INC6094571 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-01-19 12:03 |
2026-01-09 14:42 |
2026-01-09 14:42 |
Verificamos que está a fazer a pesquisa … |
— |
2026-01-12 11:58 |
2026-01-09 15:46 |
2026-01-09 15:47 |
SCO 12 - VN Gaia |
— |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:04 |
0:02 |
2026-01-12 |
— |
2026-01-09 15:55 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
68:12 |
— |
✓ |
✓ |
|
INC6094577 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-19 12:03 |
2026-01-09 14:44 |
2026-01-09 14:44 |
Verificamos que está a pesquisar os cart… |
— |
2026-01-12 11:59 |
2026-01-09 15:59 |
2026-01-09 16:25 |
(349) SCO 3 - VN Gaia |
349 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:16 |
0:26 |
2026-01-12 |
— |
2026-01-09 16:26 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
68:00 |
— |
✓ |
✓ |
|
INC6095758 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-20 16:00 |
2026-01-10 07:55 |
2026-01-10 07:55 |
Pedido de recolha efetuado. Sco operacio… |
— |
2026-01-13 15:42 |
2026-01-11 08:18 |
2026-01-11 10:58 |
(701) SCO 14 - Alfragide |
701 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano |
1- XHOCKWARE |
3 |
— |
24:24 |
2:40 |
2026-01-12 |
— |
2026-01-11 11:04 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Pelicano |
— |
— |
9.83 € |
19.66 € |
13.34 € |
— |
— |
0.00 € |
23.17 € |
33.00 € |
9.83 € |
Faturado |
55:24 |
— |
✓ |
✓ |
|
INC6097060 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-19 15:00 |
2026-01-10 21:03 |
2026-01-10 21:03 |
Verificamos que se encontra operacional … |
— |
2026-01-12 14:38 |
2026-01-11 08:23 |
2026-01-11 10:59 |
(634) SCO 7 - Gondomar |
634 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Gesto |
1- XHOCKWARE |
3 |
— |
11:20 |
2:35 |
2026-01-12 |
— |
2026-01-11 11:47 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
30:14 |
— |
✓ |
✓ |
|
INC6097048 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-20 16:00 |
2026-01-10 20:41 |
2026-01-10 20:41 |
Corrediças substituídas pelo técnico. Op… |
— |
2026-01-13 15:05 |
2026-01-11 08:24 |
2026-01-11 10:59 |
(635) SCO 8 - Gondomar |
635 |
9 - Chassi |
6 - SCO Chassis |
Chassis |
1- XHOCKWARE |
3 |
— |
11:43 |
2:35 |
2026-01-12 |
— |
2026-01-11 11:47 |
2026-01-13 |
Concluido |
— |
23.60 € |
2.50 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Corrediças SCR |
— |
— |
18.00 € |
36.00 € |
— |
1 |
1 |
250.00 € |
41.60 € |
286.00 € |
244.40 € |
Faturado |
54:41 |
— |
✓ |
✓ |
|
INC6097014 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-19 15:00 |
2026-01-10 19:44 |
2026-01-10 19:44 |
Resolvido . Teclado corrigido |
— |
2026-01-12 14:30 |
2026-01-11 08:24 |
2026-01-11 10:59 |
(751) SCO 5 - Aveiro |
751 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
12:40 |
2:35 |
2026-01-12 |
— |
2026-01-11 11:46 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
30:06 |
— |
✓ |
✓ |
|
INC6096201 |
Closed |
— |
Falha no envio de SMS - vales fidelizaç… |
2026-01-19 15:00 |
2026-01-10 10:53 |
2026-01-10 10:53 |
O serviço de mensagens tem estado com al… |
— |
2026-01-12 14:16 |
2026-01-11 08:27 |
2026-01-11 10:58 |
(417) Leroy Merlin Funchal - SCO 7 |
417 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
21:34 |
2:31 |
2026-01-12 |
— |
2026-01-11 11:35 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
29:49 |
— |
✓ |
✓ |
|
INC6096288 |
Closed |
— |
Outro |
2026-01-19 15:00 |
2026-01-10 11:37 |
2026-01-10 11:37 |
O serviço de mensagens tem estado com al… |
— |
2026-01-12 14:19 |
2026-01-11 08:27 |
2026-01-11 10:58 |
(224) SCO 3 - Santarém |
224 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
20:50 |
2:31 |
2026-01-12 |
— |
2026-01-11 11:35 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
29:52 |
— |
✓ |
✓ |
|
INC6097320 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-01-18 12:00 |
2026-01-11 08:40 |
2026-01-11 08:40 |
Notas operacionais de momento |
— |
2026-01-11 11:48 |
2026-01-11 08:46 |
2026-01-11 10:59 |
(751) SCO 5 - Aveiro |
751 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
3 - Staff @ location |
3 |
— |
0:06 |
2:13 |
2026-01-12 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:02 |
— |
✓ |
✓ |
|
INC6097663 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Erro a assumir… |
2026-01-19 15:00 |
2026-01-11 17:30 |
2026-01-11 17:30 |
Verificamos que já se encontra operacion… |
— |
2026-01-12 14:39 |
2026-01-12 07:44 |
2026-01-12 07:44 |
(328) SCO 2 - Aveiro |
328 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
3 - Staff @ location |
3 |
— |
14:14 |
0:00 |
2026-01-13 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
6:56 |
— |
✓ |
✓ |
|
INC6098902 |
Closed |
— |
Não carrega moedas |
2026-01-20 16:01 |
2026-01-12 08:41 |
2026-01-12 08:41 |
Substituição do Pelicano. Operacional. P… |
— |
2026-01-13 15:11 |
2026-01-12 08:52 |
2026-01-12 08:52 |
(920) SCO 6 - Alverca Nova |
920 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano |
1- XHOCKWARE |
3 |
— |
0:11 |
0:00 |
2026-01-13 |
— |
2026-01-12 11:45 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Pelicano |
— |
— |
9.83 € |
19.66 € |
13.34 € |
— |
— |
0.00 € |
23.17 € |
33.00 € |
9.83 € |
Faturado |
30:19 |
— |
✓ |
✓ |
|
INC6099753 |
Closed |
— |
dispensador de notas |
2026-01-19 16:02 |
2026-01-12 10:21 |
2026-01-12 10:21 |
Verificamos que já se encontra operacion… |
— |
2026-01-12 15:05 |
2026-01-12 10:23 |
2026-01-12 11:44 |
(690) SCO 13 - Almada |
690 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
3 - Staff @ location |
3 |
— |
0:01 |
1:21 |
2026-01-13 |
— |
2026-01-12 11:44 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
4:43 |
— |
✓ |
✓ |
|
INC6100124 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-22 11:05 |
2026-01-12 11:11 |
2026-01-12 11:11 |
Aberto o ICS e removido todas moedas. S… |
— |
2026-01-15 10:37 |
2026-01-12 11:22 |
2026-01-12 11:44 |
(203) SCO 4 - Amadora |
203 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:10 |
0:22 |
2026-01-13 |
— |
2026-01-12 11:45 |
2026-01-15 |
Concluido |
— |
66.85 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
66.85 € |
250.00 € |
183.15 € |
Faturado |
71:16 |
— |
✓ |
✓ |
|
INC6101454 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-20 13:03 |
2026-01-12 15:09 |
2026-01-12 15:09 |
Limpeza e manutenção geral.
Testes efec… |
— |
2026-01-13 12:12 |
2026-01-12 15:42 |
2026-01-12 15:50 |
(836) SCO 5 - Santa Maria da Feira |
836 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:33 |
0:08 |
2026-01-13 |
— |
2026-01-12 15:53 |
2026-01-13 |
Concluido |
— |
44.00 € |
2.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
44.00 € |
250.00 € |
206.00 € |
Faturado |
20:29 |
— |
✓ |
✓ |
|
INC6103109 |
Closed |
— |
Erro na SCO supervisão |
2026-01-20 11:02 |
2026-01-13 08:09 |
2026-01-13 08:09 |
Atualizado , operacional |
— |
2026-01-13 10:01 |
2026-01-13 09:14 |
2026-01-13 09:18 |
(888) SCO Supervisor 2 - Oeiras |
888 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:05 |
0:04 |
2026-01-14 |
— |
2026-01-13 09:20 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:47 |
— |
✓ |
✓ |
|
INC6103181 |
Closed |
— |
monitor de controlo |
2026-01-20 13:04 |
2026-01-13 08:21 |
2026-01-13 08:21 |
SCo atualizado , já aparecem os artigos |
— |
2026-01-13 12:42 |
2026-01-13 09:27 |
2026-01-13 10:02 |
(346) SCO SUP - VN Gaia |
346 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:06 |
0:35 |
2026-01-14 |
— |
2026-01-13 10:09 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:15 |
— |
✓ |
✓ |
|
INC6103111 |
Closed |
— |
sco 12 |
2026-01-21 13:00 |
2026-01-13 08:09 |
2026-01-13 08:09 |
Operacional |
— |
2026-01-14 12:25 |
2026-01-13 09:36 |
2026-01-13 10:02 |
SCO 12 - VN Gaia |
— |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:27 |
0:26 |
2026-01-14 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
26:49 |
— |
✓ |
✓ |