|
INC6086874 |
Closed |
— |
Acesso Supervisao |
2026-01-27 17:00 |
2026-01-07 16:28 |
2026-01-07 16:28 |
Os acessos foram enviados por email . Se… |
— |
2026-01-20 16:26 |
2026-01-09 09:15 |
2026-01-09 09:25 |
(786) SCO 5 - Santarém |
786 |
8 - Software |
10- Software |
Other |
1- XHOCKWARE |
3 |
— |
40:47 |
0:10 |
2026-01-12 |
— |
2026-01-09 09:26 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
271:11 |
— |
✓ |
✓ |
|
INC6092323 |
Closed |
— |
Ecrã cx controlo |
2026-01-16 10:00 |
2026-01-09 07:42 |
2026-01-09 07:42 |
Supervisor atualizado |
— |
2026-01-09 09:45 |
2026-01-09 09:00 |
2026-01-09 09:25 |
(271) SCO SUP 1 - Alta Lisboa |
271 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:18 |
0:25 |
2026-01-12 |
— |
2026-01-09 09:25 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:45 |
— |
✓ |
✓ |
|
INC6091579 |
Closed |
— |
SCO2 - CX42 - Alfragide 005 |
2026-01-16 13:02 |
2026-01-08 18:50 |
2026-01-08 18:49 |
Sco atualizado , operacional |
— |
2026-01-09 12:02 |
2026-01-08 18:50 |
2026-01-08 18:50 |
(196) SCO 2 - Alfragide |
196 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:02 |
0:00 |
2026-01-09 |
— |
2026-01-08 18:50 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
17:12 |
— |
✓ |
✓ |
|
INC6091535 |
Closed |
— |
SCO1 - CX51 - Loja Gondomar 001 |
2026-01-16 11:02 |
2026-01-08 18:20 |
2026-01-08 18:18 |
SCO atualizado . Operacional |
— |
2026-01-09 10:30 |
2026-01-08 18:20 |
2026-01-08 18:20 |
(352) SCO 1 - Gondomar |
352 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:02 |
0:00 |
2026-01-09 |
— |
2026-01-08 18:20 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
16:10 |
— |
✓ |
✓ |
|
INC6084757 |
Closed |
— |
Impressora taloes | Caixa automatica SCO… |
2026-01-17 15:00 |
2026-01-07 09:24 |
2026-01-07 09:24 |
Operacional |
— |
2026-01-10 14:13 |
2026-01-08 10:36 |
2026-01-08 11:27 |
(781) SCO 7 - Maia |
781 |
3- Technical Malfunction |
5 - Printer |
Printer Issue |
3 - Staff @ location |
2 |
— |
25:11 |
0:52 |
2026-01-09 |
— |
2026-01-08 11:31 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
51:37 |
— |
✓ |
✓ |
|
INC6088771 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-14 10:16 |
2026-01-08 09:13 |
2026-01-08 09:13 |
Encravamento de moedas resolvido após de… |
— |
2026-01-14 09:54 |
2026-01-08 10:34 |
2026-01-08 11:27 |
(919) SCO 4 - Alverca Nova |
919 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:21 |
0:53 |
2026-01-09 |
— |
2026-01-08 11:32 |
2026-01-09 |
Concluido |
— |
157.95 € |
1.75 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
2 |
2 |
500.00 € |
157.95 € |
500.00 € |
342.05 € |
Faturado |
143:20 |
— |
✓ |
✓ |
|
INC6086877 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-16 16:03 |
2026-01-07 16:29 |
2026-01-07 16:29 |
Pedido de recolha feito . Colocar o dani… |
— |
2026-01-09 15:21 |
2026-01-07 17:31 |
2026-01-07 17:39 |
(203) SCO 4 - Amadora |
203 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Substituição Equipamento |
1- XHOCKWARE |
3 |
— |
1:02 |
0:07 |
2026-01-08 |
— |
2026-01-07 17:48 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Pelicano |
— |
— |
— |
0.00 € |
13.34 € |
— |
— |
0.00 € |
13.34 € |
13.34 € |
0.00 € |
Não faturar |
45:50 |
— |
✓ |
✓ |
|
INC6083061 |
Closed |
— |
Pelicano avariado/partido |
2026-01-15 13:00 |
2026-01-06 17:43 |
2026-01-06 17:43 |
Pelicano substituído. Máquina operaciona… |
— |
2026-01-08 12:12 |
2026-01-07 16:05 |
2026-01-07 16:05 |
(282) SCO 10 - Alta Lisboa |
282 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano |
1- XHOCKWARE |
3 |
— |
22:22 |
0:00 |
2026-01-08 |
— |
2026-01-07 16:05 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Pelicano |
— |
— |
9.83 € |
19.66 € |
13.34 € |
— |
— |
0.00 € |
23.17 € |
33.00 € |
9.83 € |
Faturado |
20:08 |
— |
✓ |
✓ |
|
INC6085468 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-09 09:52 |
2026-01-07 11:30 |
2026-01-07 11:30 |
Encravamento de moedas resolvido após de… |
— |
2026-01-09 09:49 |
2026-01-07 15:06 |
2026-01-07 15:13 |
(864) SCO 8 - Torres Vedras |
864 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
3:35 |
0:07 |
2026-01-08 |
— |
2026-01-07 15:13 |
2026-01-09 |
Concluido |
— |
65.30 € |
0.75 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
65.30 € |
250.00 € |
184.70 € |
Faturado |
42:43 |
— |
✓ |
✓ |
|
INC6085616 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-01-15 17:01 |
2026-01-07 12:04 |
2026-01-07 12:04 |
Soft reset , operacional |
— |
2026-01-08 16:42 |
2026-01-07 13:17 |
2026-01-07 13:18 |
(821) SCO 04 - Guarda |
821 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:14 |
0:01 |
2026-01-08 |
— |
2026-01-07 13:18 |
2026-01-08 |
Concluido |
— |
70.00 € |
2.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
70.00 € |
250.00 € |
180.00 € |
Faturado |
27:25 |
— |
✓ |
✓ |
|
INC6085459 |
Closed |
— |
sco 5 sem recepção de notas |
2026-01-14 17:00 |
2026-01-07 11:29 |
2026-01-07 11:29 |
Soft reset , operacional |
— |
2026-01-07 16:27 |
2026-01-07 11:55 |
2026-01-07 13:11 |
(685) SCO 5 - Barreiro |
685 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
0:26 |
1:16 |
2026-01-08 |
— |
2026-01-07 13:12 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
4:32 |
— |
✓ |
✓ |
|
INC6084893 |
Closed |
— |
troco indisponível |
2026-01-17 15:00 |
2026-01-07 09:45 |
2026-01-07 09:45 |
ICS Com erro.
Aberto e efetuado a remo… |
— |
2026-01-10 14:11 |
2026-01-07 10:36 |
2026-01-07 13:11 |
(686) SCO 6 - Barreiro |
686 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:50 |
2:35 |
2026-01-08 |
— |
2026-01-07 13:12 |
2026-01-10 |
Concluido |
— |
91.10 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
91.10 € |
250.00 € |
158.90 € |
Faturado |
75:35 |
— |
✓ |
✓ |
|
INC6083978 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-15 10:01 |
2026-01-07 07:28 |
2026-01-07 07:28 |
ICS em erro aberto o módulo e verificado… |
— |
2026-01-08 09:27 |
2026-01-07 08:22 |
2026-01-07 09:07 |
(705) SCO 18 - Alfragide |
705 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:53 |
0:46 |
2026-01-08 |
— |
2026-01-07 09:07 |
2026-01-08 |
Concluido |
— |
55.45 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
— |
250.00 € |
55.45 € |
250.00 € |
194.55 € |
Incluido contrato |
25:05 |
— |
✓ |
✓ |
|
INC6081386 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-13 16:00 |
2026-01-06 08:46 |
2026-01-06 08:46 |
Encravamento de moedas resolvido após de… |
— |
2026-01-06 15:29 |
2026-01-06 08:54 |
2026-01-06 09:20 |
(334) SCO 3 - Braga |
334 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:08 |
0:25 |
2026-01-07 |
— |
2026-01-06 09:21 |
2026-01-06 |
Concluido |
— |
36.40 € |
3.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
— |
250.00 € |
36.40 € |
250.00 € |
213.60 € |
Incluido contrato |
6:35 |
— |
✓ |
✓ |
|
INC6081195 |
Closed |
— |
Erro na SCO supervisão |
2026-01-06 11:09 |
2026-01-06 08:01 |
2026-01-06 08:01 |
Alteramos o script de inicio do SCO , já… |
— |
2026-01-06 10:28 |
2026-01-06 08:17 |
2026-01-06 09:20 |
(420) Leroy Merlin Funchal - Supervisor … |
420 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:16 |
1:03 |
2026-01-07 |
— |
2026-01-06 09:21 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:11 |
— |
✓ |
✓ |
|
INC6080644 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-06 10:01 |
2026-01-05 17:49 |
2026-01-05 17:49 |
Operacional , retiradas as moedas do dis… |
— |
2026-01-06 09:41 |
2026-01-06 08:08 |
2026-01-06 09:20 |
(881) SCO CASH 5 - Caldas da Rainha |
881 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano |
3 - Staff @ location |
3 |
— |
14:20 |
1:11 |
2026-01-07 |
— |
2026-01-06 09:21 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:32 |
— |
✓ |
✓ |
|
INC6079787 |
Closed |
— |
Codigo de vales cartao casa |
2026-01-13 11:00 |
2026-01-05 14:20 |
2026-01-05 14:20 |
Verificamos que já está operacional e qu… |
— |
2026-01-06 10:27 |
2026-01-06 08:08 |
2026-01-06 09:20 |
(697) SCO 10 - Alfragide |
697 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
17:48 |
1:12 |
2026-01-07 |
— |
2026-01-06 09:21 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:19 |
— |
✓ |
✓ |
|
INC6079926 |
Closed |
— |
Outro |
2026-01-06 17:10 |
2026-01-05 14:47 |
2026-01-05 14:47 |
Sim , verificamos a saída dos 6,18€ pelo… |
— |
2026-01-05 17:01 |
2026-01-05 16:11 |
2026-01-05 16:21 |
(868) SCO 4 - Viana do Castelo |
868 |
4 - SW issue |
10- Software |
Other |
1- XHOCKWARE |
3 |
— |
1:24 |
0:10 |
2026-01-06 |
— |
2026-01-05 16:22 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:50 |
— |
✓ |
✓ |
|
INC6078219 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-01-13 16:03 |
2026-01-05 09:37 |
2026-01-05 09:37 |
SCO operacional , iremos proceder ao ped… |
— |
2026-01-06 15:48 |
2026-01-05 15:29 |
2026-01-05 15:32 |
(782) SCO 8 - Maia |
782 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Substituição Equipamento |
1- XHOCKWARE |
3 |
— |
5:52 |
0:03 |
2026-01-06 |
— |
2026-01-05 15:35 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
Pelicano |
— |
— |
9.83 € |
19.66 € |
13.34 € |
— |
— |
0.00 € |
23.17 € |
33.00 € |
9.83 € |
Faturado |
24:20 |
— |
✓ |
✓ |
|
INC6072979 |
Closed |
— |
SCO - SELFCSHECKOUT LMPT - Outro |
2026-01-13 13:01 |
2026-01-02 13:38 |
2026-01-02 13:38 |
Firmware atualizado . Operacional |
— |
2026-01-06 12:29 |
2026-01-02 15:25 |
2026-01-02 15:38 |
(804) SCO 4 - Penafiel |
804 |
3- Technical Malfunction |
3 - SCNR Note |
Software |
1- XHOCKWARE |
3 |
— |
1:47 |
0:12 |
2026-01-05 |
— |
2026-01-02 15:38 |
— |
Sem Field |
— |
100.00 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
100.00 € |
0.00 € |
100.00 € |
Não faturar |
93:04 |
— |
✓ |
✓ |
|
INC6072392 |
Closed |
— |
Bom dia, foi feito o descarregamento das… |
2026-01-09 15:04 |
2026-01-02 11:27 |
2026-01-02 11:22 |
Resolvido pelo operador ao tentar recarr… |
— |
2026-01-02 14:53 |
2026-01-02 11:40 |
2026-01-02 11:42 |
(728) SCO 7 - VN Gaia |
728 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
S/Intervenção |
3 - Staff @ location |
3 |
— |
0:19 |
0:01 |
2026-01-05 |
— |
2026-01-02 11:44 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:13 |
— |
✓ |
✓ |
|
INC6069245 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-04 09:27 |
2025-12-31 11:26 |
2025-12-31 11:26 |
Boa tarde. Provavelmente deve-se a epoca… |
— |
2025-12-31 16:49 |
2025-12-31 16:06 |
2025-12-31 16:09 |
(821) SCO 04 - Guarda |
821 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
4:40 |
0:04 |
2026-01-01 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:43 |
— |
✓ |
✓ |
|
INC6069548 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-05 17:39 |
2025-12-31 13:13 |
2025-12-31 13:13 |
Boa tarde ,
Do nosso lado apenas conse… |
— |
2026-01-05 13:08 |
2025-12-31 15:47 |
2025-12-31 16:01 |
(821) SCO 04 - Guarda |
821 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
2:34 |
0:14 |
2026-01-01 |
— |
2025-12-31 16:01 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
117:20 |
— |
✓ |
✓ |
|
INC6067554 |
Closed |
— |
dispensador moedas SCO 4 |
2026-01-05 19:06 |
2025-12-30 15:45 |
2025-12-30 15:45 |
ICS com encravamento.
Aberto o ICS e v… |
— |
2026-01-05 11:00 |
2025-12-30 16:54 |
2025-12-30 17:12 |
(919) SCO 4 - Alverca Nova |
919 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:09 |
0:18 |
2025-12-31 |
— |
2025-12-31 09:59 |
2026-01-05 |
Concluido |
— |
85.15 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
85.15 € |
250.00 € |
164.85 € |
Faturado |
138:07 |
— |
✓ |
✓ |
|
INC6064003 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-01-05 17:01 |
2025-12-29 14:20 |
2025-12-29 14:20 |
Boa tarde, caixa encontra-se a funcionar… |
— |
2025-12-29 16:02 |
2025-12-29 15:19 |
2025-12-29 16:01 |
(753) SCO 7 - Aveiro |
753 |
8 - Software |
2 - Pelicano Coin Validator |
Software |
1- XHOCKWARE |
3 |
— |
0:59 |
0:42 |
2025-12-30 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:43 |
— |
✓ |
✓ |
|
INC6062790 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-02 16:15 |
2025-12-29 10:03 |
2025-12-29 10:03 |
Pelicano chegou as nossas instalações, O… |
— |
2026-01-02 16:11 |
2025-12-29 10:57 |
2025-12-29 11:21 |
(686) SCO 6 - Barreiro |
686 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano Jam |
1- XHOCKWARE |
3 |
— |
0:54 |
0:24 |
2025-12-30 |
— |
2025-12-29 11:21 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
12.76 € |
— |
— |
0.00 € |
12.76 € |
12.76 € |
0.00 € |
Faturado |
101:13 |
— |
✓ |
✓ |
|
INC6061240 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-07 12:00 |
2025-12-28 21:35 |
2025-12-28 21:35 |
Equipamento trocado. resolvido |
— |
2025-12-31 11:59 |
2025-12-29 09:01 |
2025-12-29 09:02 |
(635) SCO 8 - Gondomar |
635 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
11:26 |
0:01 |
2025-12-30 |
— |
2025-12-29 09:02 |
2025-12-31 |
Concluido |
— |
100.00 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
0 |
250.00 € |
100.00 € |
250.00 € |
150.00 € |
Incluido contrato |
50:58 |
— |
✓ |
✓ |
|
INC6060848 |
Closed |
— |
SCO 809 |
2026-01-05 19:00 |
2025-12-28 09:05 |
2025-12-28 09:05 |
Boa tarde
Vamos deixar a troca da contr… |
— |
2025-12-29 18:04 |
2025-12-28 13:03 |
2025-12-28 13:23 |
(281) SCO 9 - Alta Lisboa |
281 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
3:58 |
0:19 |
2025-12-29 |
— |
2025-12-28 13:23 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
3.19 € |
— |
— |
0.00 € |
3.19 € |
3.19 € |
0.00 € |
Não faturar |
29:01 |
— |
✓ |
✓ |
|
INC6059650 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-01-03 07:28 |
2025-12-27 08:12 |
2025-12-27 08:12 |
Resolvido, técnico subsitui o pelicano e… |
— |
2026-01-02 16:08 |
2025-12-27 15:41 |
2025-12-27 15:47 |
(747) SCO 18 - Sintra |
747 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
7:29 |
0:07 |
2025-12-29 |
— |
2025-12-27 15:47 |
— |
Concluido |
— |
67.65 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
9.86 € |
1 |
0 |
250.00 € |
77.51 € |
259.86 € |
182.35 € |
Faturado |
144:27 |
— |
✓ |
✓ |
|
INC6058204 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-05 17:01 |
2025-12-26 09:45 |
2025-12-26 09:45 |
Boa tarde, o bug e conhecido e sera reso… |
— |
2025-12-29 16:13 |
2025-12-26 10:39 |
2025-12-26 10:46 |
(975) SCO 2 - Telheiras |
975 |
3- Technical Malfunction |
1 - POS SW Related |
Printer Issue |
1- XHOCKWARE |
3 |
— |
0:53 |
0:07 |
2025-12-29 |
— |
2025-12-26 10:46 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
77:34 |
— |
✓ |
✓ |
|
INC6058246 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-01-02 12:01 |
2025-12-26 10:01 |
2025-12-26 10:01 |
Atualizado Supervisor e problema resolvi… |
— |
2025-12-26 11:31 |
2025-12-26 10:24 |
2025-12-26 10:25 |
(249) Supervisor - Torres Vedras |
249 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:23 |
0:01 |
2025-12-29 |
— |
2025-12-26 10:25 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:07 |
— |
✓ |
✓ |
|
INC6056972 |
Closed |
— |
notas sco 802 |
2025-12-26 14:53 |
2025-12-24 14:46 |
2025-12-24 14:46 |
Maquina reiniciada por software |
— |
2025-12-26 14:35 |
2025-12-24 14:58 |
2025-12-25 10:45 |
(208) SCO 2 - Loulé |
208 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
0:12 |
19:47 |
2025-12-25 |
— |
2025-12-25 10:45 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
47:37 |
— |
— |
✓ |
|
INC6054982 |
Closed |
— |
Outro |
2026-01-05 11:05 |
2025-12-23 17:35 |
2025-12-23 17:35 |
Bom dia
Bug sera resolvido na proxima a… |
— |
2025-12-29 10:22 |
2025-12-24 11:27 |
2025-12-24 12:00 |
(352) SCO 1 - Gondomar |
352 |
5 - Bug |
10- Software |
Other |
1- XHOCKWARE |
3 |
— |
17:52 |
0:33 |
2025-12-25 |
— |
2025-12-24 12:00 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
118:56 |
— |
✓ |
✓ |
|
INC6054335 |
Closed |
— |
sco 804 |
2026-01-05 11:00 |
2025-12-23 13:54 |
2025-12-23 13:54 |
Maquina ok |
— |
2025-12-29 10:50 |
2025-12-23 17:57 |
2025-12-23 18:34 |
(867) SCO CASH 4 - Caldas da Rainha |
867 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
4:03 |
0:38 |
2025-12-24 |
— |
2025-12-23 18:34 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
136:53 |
— |
✓ |
✓ |
|
INC6054039 |
Closed |
— |
mau contacto fios entratada numerario |
2026-01-13 10:02 |
2025-12-23 12:40 |
2025-12-23 12:40 |
Layout da loja foi alterado assim como a… |
— |
2026-01-06 09:24 |
2025-12-23 16:45 |
2025-12-23 18:35 |
(690) SCO 13 - Almada |
690 |
3- Technical Malfunction |
0 - N/A |
Cables |
1- XHOCKWARE |
3 |
— |
4:05 |
1:50 |
2025-12-24 |
— |
2025-12-23 18:35 |
2026-01-06 |
Concluido |
— |
67.60 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
0 |
250.00 € |
67.60 € |
250.00 € |
182.40 € |
Incluido contrato |
328:40 |
— |
✓ |
✓ |
|
INC6052953 |
Closed |
— |
sco nao carrega |
2025-12-30 12:02 |
2025-12-23 08:31 |
2025-12-23 08:31 |
Máquina operacional
Verificada entrada … |
— |
2025-12-23 11:59 |
2025-12-23 09:18 |
2025-12-23 10:15 |
(392) SCO 8 - Almada |
392 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
0:47 |
0:58 |
2025-12-24 |
— |
2025-12-23 10:15 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:41 |
— |
✓ |
✓ |
|
INC6051991 |
Closed |
— |
Erro na SCO supervisão |
2025-12-29 19:00 |
2025-12-22 16:32 |
2025-12-22 16:32 |
Resolvido sem intervenção no local
Máqu… |
— |
2025-12-22 18:21 |
2025-12-22 17:55 |
2025-12-22 17:55 |
(690) SCO 13 - Almada |
690 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:23 |
0:00 |
2025-12-23 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:26 |
— |
✓ |
✓ |
|
INC6051925 |
Closed |
— |
Caixa bloqueada |
2026-01-05 11:04 |
2025-12-22 16:12 |
2025-12-22 16:12 |
SCO 6 , sudo reboot ok. |
— |
2025-12-29 10:23 |
2025-12-22 17:05 |
2025-12-22 18:17 |
(896) SCO 7 - Caldas da Rainha |
896 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:53 |
1:11 |
2025-12-23 |
— |
2025-12-22 18:17 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
161:18 |
— |
✓ |
✓ |
|
INC6048276 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-23 12:51 |
2025-12-21 15:04 |
2025-12-21 15:04 |
Resolvido com intervenção do técnico na … |
— |
2025-12-23 11:54 |
2025-12-22 09:39 |
2025-12-22 09:45 |
(686) SCO 6 - Barreiro |
686 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Other |
1- XHOCKWARE |
3 |
— |
18:35 |
0:06 |
2025-12-23 |
— |
2025-12-22 09:45 |
2025-12-23 |
Concluido |
— |
98.60 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
0 |
250.00 € |
98.60 € |
250.00 € |
151.40 € |
Incluido contrato |
26:15 |
— |
✓ |
✓ |
|
INC6049251 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-01-06 11:00 |
2025-12-22 07:44 |
2025-12-22 07:44 |
Bom dia
Caixa em pagamento, esta a func… |
— |
2025-12-30 10:35 |
2025-12-22 08:42 |
2025-12-22 09:09 |
(728) SCO 7 - VN Gaia |
728 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:59 |
0:26 |
2025-12-23 |
— |
2025-12-22 09:09 |
2025-12-22 |
Concluido |
— |
25.00 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
0 |
250.00 € |
25.00 € |
250.00 € |
225.00 € |
Incluido contrato |
193:52 |
— |
✓ |
✓ |
|
INC6046550 |
8 |
— |
SMS cartao da casa - desconto de vales |
2025-12-20 12:45 |
2025-12-20 11:07 |
2025-12-20 11:07 |
operacional |
— |
— |
2025-12-20 11:36 |
2025-12-20 11:47 |
(411) Leroy Merlin Funchal - SCO 1 |
411 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:29 |
0:11 |
2025-12-22 |
— |
2025-12-20 11:47 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
— |
— |
✓ |
— |
|
INC6046167 |
Closed |
— |
Erro nas moedas de 0.05€ |
2026-01-15 12:05 |
2025-12-20 08:37 |
2025-12-20 08:37 |
ICS reparado e colocado na loja. Operaci… |
— |
2026-01-08 11:27 |
2025-12-20 08:38 |
2025-12-20 11:46 |
(419) Leroy Merlin Funchal - SCO 9 - CAS… |
419 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:01 |
3:08 |
2025-12-22 |
— |
2025-12-20 11:46 |
2025-12-22 |
Concluido |
— |
100.00 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
0 |
250.00 € |
100.00 € |
250.00 € |
150.00 € |
Incluido contrato |
458:49 |
— |
✓ |
✓ |
|
INC6044317 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2025-12-26 09:46 |
2025-12-19 12:18 |
2025-12-19 12:18 |
Resolvido sem intervenção.
Fechado a pe… |
— |
2025-12-22 15:19 |
2025-12-19 12:32 |
2025-12-19 13:21 |
(821) SCO 04 - Guarda |
821 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
3 - Staff @ location |
1 |
— |
0:14 |
0:49 |
2025-12-22 |
— |
2025-12-19 13:21 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
74:47 |
— |
✓ |
✓ |
|
INC6043517 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-26 11:04 |
2025-12-19 09:50 |
2025-12-19 09:50 |
Ficheiro de config atualizado |
— |
2025-12-19 10:58 |
2025-12-19 09:59 |
2025-12-19 10:30 |
(371) SCO 1 - Maia |
371 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:09 |
0:31 |
2025-12-22 |
— |
2025-12-19 10:30 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:59 |
— |
✓ |
✓ |
|
INC6040015 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2025-12-19 10:09 |
2025-12-18 09:56 |
2025-12-18 09:56 |
Soft reset operacional |
— |
2025-12-18 11:47 |
2025-12-18 10:23 |
2025-12-18 11:44 |
(823) SCO 3 - Chaves |
823 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
0:26 |
1:21 |
2025-12-19 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:24 |
— |
✓ |
✓ |
|
INC6036095 |
Closed |
— |
Outro |
2025-12-24 13:03 |
2025-12-17 09:26 |
2025-12-17 09:26 |
Config atualizada . Operacional |
— |
2025-12-17 12:33 |
2025-12-17 09:42 |
2025-12-17 12:26 |
(208) SCO 2 - Loulé |
208 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:16 |
2:44 |
2025-12-18 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:52 |
— |
✓ |
✓ |
|
INC6035545 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-24 13:02 |
2025-12-17 07:57 |
2025-12-17 07:57 |
Atualizado , operacional |
— |
2025-12-17 12:53 |
2025-12-17 08:43 |
2025-12-17 12:26 |
(841) SCO 3 - Sintra Compra Ágil |
841 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
0:46 |
3:44 |
2025-12-18 |
— |
2025-12-17 12:35 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
4:10 |
— |
✓ |
✓ |
|
INC6033297 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2025-12-17 17:04 |
2025-12-16 15:18 |
2025-12-16 15:18 |
Encravamento de moedas resolvido após de… |
— |
2025-12-17 12:40 |
2025-12-16 15:31 |
2025-12-16 15:32 |
(864) SCO 8 - Torres Vedras |
864 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:13 |
0:01 |
2025-12-17 |
— |
2025-12-16 15:34 |
2025-12-17 |
Concluido |
— |
127.00 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
127.00 € |
250.00 € |
123.00 € |
Faturado |
21:08 |
— |
✓ |
✓ |
|
INC6023461 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-01-15 17:02 |
2025-12-13 11:59 |
2025-12-13 11:59 |
SCR substituído , operacional |
— |
2026-01-08 16:06 |
2025-12-15 14:08 |
2025-12-15 14:09 |
(522) Leroy Merlin - Castelo Branco - SC… |
522 |
3- Technical Malfunction |
3 - SCNR Note |
Other |
1- XHOCKWARE |
3 |
— |
50:09 |
0:01 |
2025-12-16 |
— |
2025-12-15 14:12 |
— |
Sem Field |
— |
70.00 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
17.94 € |
— |
— |
0.00 € |
87.94 € |
17.94 € |
70.00 € |
Não faturar |
577:58 |
— |
✓ |
✓ |
|
INC6023364 |
Closed |
— |
SCOS |
2025-12-22 12:01 |
2025-12-13 11:18 |
2025-12-13 11:18 |
Config atualizada .Operacional |
— |
2025-12-15 11:25 |
2025-12-15 10:38 |
2025-12-15 11:20 |
(270) SCO 3 - Evora |
270 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
47:20 |
0:41 |
2025-12-16 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:47 |
— |
✓ |
✓ |