| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↑ |
|---|---|---|---|---|---|---|---|
| INC6354454 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | RUTE CARVALHO | 2026-03-22 21:37 | 2026-04-03 16:03 |
| INC6373565 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | ALEXANDRA RIBEIRO | 2026-03-27 12:03 | 2026-04-03 17:00 |
| INC6372029 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | SUSANA RAMALHO | 2026-03-27 06:38 | 2026-04-06 10:03 |
| INC6380199 |
SCO5 (CX55) - Loja Viseu (043)
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-03-30 11:13 | 2026-04-06 12:02 |
| INC6391609 |
Colega tem acesso ao módulo de Cash mas apenas numa SCO da Loja
|
Closed | Planning | LUIS FLEMING | MARISA ESTEVES | 2026-04-02 10:02 | 2026-04-06 12:20 |
| INC6398827 |
Sco 807- Não assume valores
product / performance
|
Closed | Low | LUIS FLEMING | VANDA COELHO | 2026-04-06 04:38 | 2026-04-07 04:39 |
| INC6380696 |
Nenhum colaborador consegue usar o ćodigo pin Módulo de Gestão de Numerário das SCO CASH
product / performance
|
Closed | Planning | LUIS FLEMING | TOMAS CARVALHO | 2026-03-30 12:55 | 2026-04-07 10:01 |
| INC6380683 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | STAN RIBEIRO | 2026-03-30 12:53 | 2026-04-07 10:01 |
| INC6382937 |
SCO 059
|
Closed | Planning | LUIS FLEMING | VERA REIS | 2026-03-31 07:09 | 2026-04-07 11:00 |
| INC6385297 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | MARCIA FERREIRA | 2026-03-31 14:20 | 2026-04-07 16:02 |
| INC6399818 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | CRISTINA FERNANDES | 2026-04-06 12:18 | 2026-04-07 16:14 |
| INC6385290 |
SCOSPV II - Loja Funchal (019)
|
Closed | Low | LUIS FLEMING | PEDRO MOURA | 2026-03-31 14:19 | 2026-04-08 11:03 |
| INC6353223 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | ANDREIA SILVA | 2026-03-21 17:23 | 2026-04-08 11:04 |
| INC6376624 |
assumiu cartao da casa apenas a colocar nif
product / unavailability
|
Closed | Moderate | LUIS FLEMING | TATIANA SILVA | 2026-03-28 20:44 | 2026-04-09 09:05 |
| INC6378755 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | MARLENE MARTINS | 2026-03-30 07:42 | 2026-04-09 09:06 |
| INC6390483 |
CASSIOPEE - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | SARA SARAIVA | 2026-04-02 06:38 | 2026-04-09 12:01 |
| INC6397516 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | ELISABETE PORTELA | 2026-04-04 13:01 | 2026-04-09 12:47 |
| INC6410703 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | ROGERIO JUNIOR | 2026-04-09 08:37 | 2026-04-10 09:33 |
| INC6357649 |
CASSIOPEE - Outro
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | SARA SARAIVA | 2026-03-23 12:23 | 2026-04-13 09:00 |
| INC6394469 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | MAGDA CAMPOS | 2026-04-03 08:14 | 2026-04-13 10:01 |
| INC6399269 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Planning | LUIS FLEMING | RUTE MARQUES | 2026-04-06 08:20 | 2026-04-13 11:00 |
| INC6396457 |
Selfs numerário (dividir pagamento) 806
data / wrong data
|
Closed | Planning | LUIS FLEMING | ANDREIA RAMOS | 2026-04-03 20:52 | 2026-04-13 11:02 |
| INC6398892 |
Sco 818
product / performance
|
Closed | Low | LUIS FLEMING | NADIA BARROS | 2026-04-06 05:44 | 2026-04-13 12:00 |
| INC6399121 |
sco 803 não passa as moedas para os tubos
|
Closed | Planning | LUIS FLEMING | BRIGIDA QUINTINO | 2026-04-06 07:46 | 2026-04-13 12:00 |
| INC6400336 |
SCO - SELFCHECKOUT LMPT - Outro
data / backup
|
Closed | Low | LUIS FLEMING | MADALENA MORAIS | 2026-04-06 16:01 | 2026-04-14 12:03 |
| INC6399909 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | ANA DIAS | 2026-04-06 13:10 | 2026-04-14 12:04 |
| INC6400420 |
caixa 803
|
Closed | Planning | LUIS FLEMING | ANA MIRANDA | 2026-04-06 17:13 | 2026-04-14 13:00 |
| INC6401723 |
SCO8 (CX58) - Loja Coimbra (009)
|
Closed | Planning | LUIS FLEMING | PEDRO MOURA | 2026-04-07 07:43 | 2026-04-14 13:06 |
| INC6429241 |
O ldap da colega ficou salvo no login de supervisão xhockware possibilitando qualquer pessoa aceder
user_support / other
|
Closed | Planning | LUIS FLEMING | SOFIA SEQUEIRA | 2026-04-14 13:41 | 2026-04-14 14:16 |
| INC6419401 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | MAGDA ALVES | 2026-04-11 09:44 | 2026-04-14 14:42 |
| INC6367891 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | MADALENA MORAIS | 2026-03-25 19:03 | 2026-04-14 15:01 |
| INC6380276 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | MADALENA MORAIS | 2026-03-30 11:29 | 2026-04-14 15:01 |
| INC6395123 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | NADJA COSTA | 2026-04-03 10:27 | 2026-04-14 15:02 |
| INC6397409 |
Cliente da SCO quando seleciona dividir pagamento, se selecionar primeiro a numerário, depois não tem a possibilidade de pagar restante valor a MB
|
Closed | Low | LUIS FLEMING | CLAUDIA CORREIA | 2026-04-04 12:05 | 2026-04-14 15:04 |
| INC6396416 |
Selfs numerário (dividir pagamento)
data / wrong data
|
Closed | Planning | LUIS FLEMING | ANDREIA RAMOS | 2026-04-03 18:36 | 2026-04-14 15:06 |
| INC6399086 |
cashbox nao funciona modulo de notas
|
Closed | Planning | LUIS FLEMING | TATIANA SILVA | 2026-04-06 07:30 | 2026-04-14 15:06 |
| INC6397803 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | MAGDA CAMPOS | 2026-04-04 16:15 | 2026-04-14 16:00 |
| INC6427441 |
Não apresenta erro
|
Closed | Planning | LUIS FLEMING | CRISTINA FERNANDES | 2026-04-14 08:35 | 2026-04-14 17:02 |
| INC6394397 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | SONIA ALMEIDA | 2026-04-03 08:00 | 2026-04-15 09:06 |
| INC6406758 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | MAGDA CAMPOS | 2026-04-08 09:04 | 2026-04-15 10:05 |
| INC6404901 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | TALITA NETTO | 2026-04-07 16:52 | 2026-04-15 14:01 |
| INC6397918 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | LUCAS COLTRO | 2026-04-04 20:10 | 2026-04-15 15:04 |
| INC6407354 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | ANA ROCHA | 2026-04-08 10:31 | 2026-04-15 16:01 |
| INC6397769 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | DANIELA MARINHEIRO | 2026-04-04 15:48 | 2026-04-15 16:03 |
| INC6435281 |
CASSIOPEE - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | EUNICE SANTOS | 2026-04-16 06:22 | 2026-04-16 09:14 |
| INC6403324 |
sco 6 nao esta a funcionar
product / performance
|
Closed | Planning | LUIS FLEMING | MARIO BAPTISTA | 2026-04-07 10:57 | 2026-04-16 10:00 |
| INC6414501 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | CATIA SOARES | 2026-04-09 17:13 | 2026-04-17 12:02 |
| INC6429390 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | MARLENE MARTINS | 2026-04-14 14:04 | 2026-04-18 06:09 |
| INC6428702 |
vales de cartão da casa
user_support / other
|
Closed | Planning | LUIS FLEMING | DIANA COUTO | 2026-04-14 12:11 | 2026-04-18 10:05 |
| INC6419887 |
Erro na SCO supervisão
|
Closed | Planning | LUIS FLEMING | CARLA CRUZ | 2026-04-11 14:15 | 2026-04-18 13:36 |