| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↓ |
|---|---|---|---|---|---|---|---|
| INC6586817 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | SONIA FERNANDES | 2026-05-28 14:38 | 2026-06-05 10:16 |
| INC6588303 |
SCO 802
product / performance
|
Closed | Planning | LUIS FLEMING | ANDREIA MARTINS | 2026-05-29 06:28 | 2026-06-05 10:14 |
| INC6586830 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | ANA MATEUS | 2026-05-28 14:41 | 2026-06-05 10:12 |
| INC6569621 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | BRUNA CABRAL | 2026-05-24 15:03 | 2026-06-04 10:04 |
| INC6576405 |
SCO - SELFCHECKOUT LMPT - Outro
product / malfunction
|
Closed | Planning | LUIS FLEMING | TATIANA ESTEVAO | 2026-05-26 13:22 | 2026-06-03 14:03 |
| INC6573784 |
Bom dia, depois que houve atualização das SCOs perdi o acesso do menu supervisor na SCO 802
user_support / other
|
Closed | Planning | LUIS FLEMING | ANDREIA MARTINS | 2026-05-26 06:29 | 2026-06-03 10:22 |
| INC6570868 |
sco5
|
Closed | Planning | LUIS FLEMING | NURIA MOURA | 2026-05-25 08:12 | 2026-06-03 10:21 |
| INC6571108 |
Imagens da SCOs a nível nacional erradas
product / unavailability
|
Closed | High | LUIS FLEMING | JOAO VOLPI | 2026-05-25 08:56 | 2026-06-03 09:26 |
| INC6586709 |
Pedido de um transformador de spare para LEDs de uma SCO
|
Closed | Planning | LUIS FLEMING | MARIANA RAMALHO | 2026-05-28 14:19 | 2026-06-03 07:32 |
| INC6570971 |
modulo notas nao funciona
|
Closed | Planning | LUIS FLEMING | DEBORA CORREIA | 2026-05-25 08:29 | 2026-06-02 15:05 |
| INC6567418 |
SCO - SELFCHECKOUT LMPT - Outro
product / interface api
|
Closed | Low | LUIS FLEMING | FABIO OLIVEIRA | 2026-05-23 08:24 | 2026-06-02 15:03 |
| INC6560293 |
SCO805 e SCO804 não está a entrar moedas, está em curso há meia hora e não avança, rejeita notas e não dá troco aos clientes, não podemos trabalhar com as caixa
product / performance
|
Closed | Planning | LUIS FLEMING | ADRIANA FERNANDES | 2026-05-21 11:13 | 2026-06-02 15:01 |
| INC6603280 |
Outro
product / performance
|
Closed | Planning | LUIS FLEMING | VERA FREITAS | 2026-06-02 12:18 | 2026-06-02 14:32 |
| INC6591038 |
Modulo das notas desconectado
|
Closed | Planning | LUIS FLEMING | MARIA SEABRA | 2026-05-29 15:18 | 2026-06-02 14:03 |
| INC6570877 |
SCO 59 - notas
|
Closed | Planning | LUIS FLEMING | JOAO FREITAS | 2026-05-25 08:12 | 2026-06-02 13:00 |
| INC6574267 |
SCO 54
|
Closed | Planning | LUIS FLEMING | ANDREIA ASCENSO | 2026-05-26 07:53 | 2026-06-02 12:04 |
| INC6601200 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | LUIS SANTOS | 2026-06-02 07:52 | 2026-06-02 11:04 |
| INC6569567 |
Troco a mais
|
Closed | Low | LUIS FLEMING | RENATA RANGEL | 2026-05-24 14:06 | 2026-06-02 09:08 |
| INC6570869 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | BARBARA COSTA | 2026-05-25 08:12 | 2026-06-01 16:02 |
| INC6570637 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | SARA MARGATO | 2026-05-25 07:35 | 2026-06-01 16:00 |
| INC6561479 |
Torre de controlo 2 nao tem camaras activas
product / performance
|
Closed | Moderate | LUIS FLEMING | ANA LOPES | 2026-05-21 14:40 | 2026-06-01 15:01 |
| INC6571405 |
A SCO59 não esta a aceitar notas
user_support / other
|
Closed | Planning | LUIS FLEMING | JOAO FREITAS | 2026-05-25 10:03 | 2026-06-01 12:02 |
| INC6567495 |
SCO - SELFCHECKOUT LMPT 6
product / performance
|
Closed | Low | LUIS FLEMING | JOANA MARTINS | 2026-05-23 08:52 | 2026-06-01 12:01 |
| INC6559917 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | NURIA MOURA | 2026-05-21 09:55 | 2026-06-01 11:03 |
| INC6568743 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Low | LUIS FLEMING | NURIA MOURA | 2026-05-23 20:48 | 2026-06-01 11:00 |
| INC6569750 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
hardware / malfunction
|
Closed | Moderate | LUIS FLEMING | ANA PEREIRA | 2026-05-24 19:35 | 2026-05-29 16:37 |
| INC6563264 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | ANDREIA SILVA | 2026-05-22 07:24 | 2026-05-29 12:02 |
| INC6559845 |
SCO - SELFCHECKOUT LMPT 6
product / performance
|
Closed | Low | LUIS FLEMING | MARIA SARAIVA | 2026-05-21 09:43 | 2026-05-29 11:05 |
| INC6550817 |
SCO - SELFCHECKOUT LMPT - Outro
data / wrong data
|
Closed | Planning | LUIS FLEMING | NURIA MOURA | 2026-05-19 13:25 | 2026-05-29 10:05 |
| INC6547133 |
sco 806 nao organiza as moedas 0.05 centimos
|
Closed | Planning | LUIS FLEMING | ELIANA GONCALVES | 2026-05-18 17:08 | 2026-05-29 09:06 |
| INC6540647 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Low | LUIS FLEMING | SARA LOPES | 2026-05-16 16:12 | 2026-05-29 09:06 |
| INC6559763 |
mensagen de erro
|
Closed | Planning | LUIS FLEMING | MARIO BAPTISTA | 2026-05-21 09:29 | 2026-05-29 09:03 |
| INC6550790 |
SCO - SELFCHECKOUT LMPT - Outro
data / wrong data
|
Closed | Low | LUIS FLEMING | NURIA MOURA | 2026-05-19 13:19 | 2026-05-28 16:02 |
| INC6557123 |
não dispensa moedas de 0,05€
|
Closed | Planning | LUIS FLEMING | JOAO FREITAS | 2026-05-20 14:05 | 2026-05-28 15:02 |
| INC6556512 |
scanner sco 7 desconectado
|
Closed | Planning | LUIS FLEMING | MIGUEL OLIVEIRA | 2026-05-20 12:32 | 2026-05-28 14:02 |
| INC6557528 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Low | LUIS FLEMING | MIRIAM ALVES | 2026-05-20 15:25 | 2026-05-28 14:00 |
| INC6582210 |
SCO 055 | S/N CZC63493R5 | Product Number F6H32AV | Avaria com as notas | Denise Ribeiro | 90009357
product / performance
|
Closed | Planning | LUIS FLEMING | DENISE RIBEIRO | 2026-05-27 14:55 | 2026-05-28 12:21 |
| INC6582211 |
SCO 054 | S/N CZC6349QZ | Product Number F6H32AV | Avaria com as notas | Denise Ribeiro | 90009357
product / performance
|
Closed | Planning | LUIS FLEMING | DENISE RIBEIRO | 2026-05-27 14:55 | 2026-05-28 12:20 |
| INC6550369 |
A caixa do controlo das selfs não está a funcionar
product / performance
|
Closed | Low | LUIS FLEMING | PATRICIA FURTADO | 2026-05-19 12:18 | 2026-05-28 12:02 |
| INC6499286 |
Sco 841
product / unavailability
|
Closed | Moderate | LUIS FLEMING | TIAGO BALEIA | 2026-05-05 10:41 | 2026-05-28 09:15 |
| INC6563632 |
Outro
|
Closed | Planning | LUIS FLEMING | SUSANA FREIRE | 2026-05-22 08:25 | 2026-05-27 15:31 |
| INC6548749 |
medio
product / performance
|
Closed | Planning | LUIS FLEMING | SUSANA FREIRE | 2026-05-19 08:17 | 2026-05-27 15:30 |
| INC6560765 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | MARIANA TRIGUINHO | 2026-05-21 12:41 | 2026-05-27 13:49 |
| INC6555957 |
scos
|
Closed | Planning | LUIS FLEMING | DANIELA FERREIRA | 2026-05-20 10:53 | 2026-05-27 12:00 |
| INC6530584 |
SCO4 (CX54) - Loja Almada (003)
|
Closed | Low | LUIS FLEMING | RAPHAEL AQUILES | 2026-05-13 12:14 | 2026-05-27 11:14 |
| INC6548907 |
acesso menu supervisão
|
Closed | Planning | LUIS FLEMING | DAVID SANTOS | 2026-05-19 08:36 | 2026-05-27 11:10 |
| INC6550117 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | LILIANA CARVALHO | 2026-05-19 11:32 | 2026-05-27 10:07 |
| INC6539033 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | RAQUEL AGOSTINHO | 2026-05-15 16:31 | 2026-05-27 10:06 |
| INC6553796 |
Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | VERA FREITAS | 2026-05-20 09:03 | 2026-05-27 10:05 |
| INC6509913 |
817 cx 67
hardware / broken
|
Closed | Moderate | LUIS FLEMING | NADIA BARROS | 2026-05-07 12:17 | 2026-05-27 10:02 |