|
INC6548749 |
Closed |
— |
medio |
2026-05-27 15:30 |
2026-05-19 08:17 |
2026-05-19 08:17 |
Resolvido |
— |
2026-05-20 15:53 |
2026-05-20 16:06 |
2026-05-20 16:19 |
(980) SCO 7 - Telheiras |
980 |
8 - Software |
10- Software |
Other |
1- XHOCKWARE |
3 |
— |
31:49 |
0:13 |
2026-05-21 |
— |
2026-05-20 16:43 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
— |
— |
✓ |
✓ |
|
INC6550790 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-05-28 16:02 |
2026-05-19 13:19 |
2026-05-19 13:19 |
Após análise , verificamos que nesta ven… |
— |
2026-05-21 15:38 |
2026-05-20 17:02 |
2026-05-20 17:02 |
(685) SCO 5 - Barreiro |
685 |
2 - Unknown |
0 - N/A |
Pedido informação |
1- XHOCKWARE |
3 |
— |
27:43 |
0:00 |
2026-05-21 |
— |
2026-05-21 09:35 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
22:35 |
— |
✓ |
✓ |
|
INC6560171 |
Closed |
— |
caixa sco 12 sem cassiope. |
2026-05-22 13:47 |
2026-05-21 10:47 |
2026-05-21 10:47 |
Operacional |
— |
2026-05-22 13:43 |
2026-05-21 12:20 |
2026-05-21 12:51 |
(659) SCO 12 - Sintra |
659 |
10- LEDS |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:32 |
0:31 |
2026-05-22 |
— |
2026-05-22 14:26 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
25:23 |
— |
✓ |
✓ |
|
INC6560293 |
Closed |
— |
SCO805 e SCO804 não está a entrar moedas… |
2026-06-02 15:01 |
2026-05-21 11:15 |
2026-05-21 11:13 |
Ambos os ICS foram limpos e desencravado… |
— |
2026-05-26 14:32 |
2026-05-21 12:22 |
2026-05-21 12:51 |
(867) SCO CASH 4 - Caldas da Rainha |
867 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:09 |
0:29 |
2026-05-22 |
— |
2026-05-21 14:35 |
2026-05-26 |
Concluido |
— |
133.50 € |
5.00 |
3.00 |
150.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
133.50 € |
400.00 € |
266.50 € |
Faturado |
122:11 |
— |
✓ |
✓ |
|
INC6559845 |
Closed |
— |
SCO - SELFCHECKOUT LMPT 6 |
2026-05-29 11:05 |
2026-05-21 09:43 |
2026-05-21 09:43 |
Atualizado |
— |
2026-05-22 10:07 |
2026-05-21 12:33 |
2026-05-21 12:50 |
(686) SCO 6 - Barreiro |
686 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
2:50 |
0:17 |
2026-05-22 |
— |
2026-05-21 14:34 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
21:33 |
— |
✓ |
✓ |
|
INC6559917 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-06-01 11:03 |
2026-05-21 09:55 |
2026-05-21 09:55 |
Como falado por telefone , vamos encerra… |
— |
2026-05-25 10:08 |
2026-05-21 12:44 |
2026-05-21 12:51 |
(682) SCO 2 - Barreiro |
682 |
2 - Unknown |
1 - POS SW Related |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
2:49 |
0:06 |
2026-05-22 |
— |
2026-05-21 14:35 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
93:23 |
— |
✓ |
✓ |
|
INC6558946 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-05-22 11:19 |
2026-05-21 07:29 |
2026-05-21 07:29 |
Verificamos que já se encontra operacion… |
— |
2026-05-22 10:01 |
2026-05-21 12:45 |
2026-05-21 12:50 |
(673) SCO 2 - Cascais |
673 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
5:16 |
0:05 |
2026-05-22 |
— |
2026-05-21 14:35 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
21:16 |
— |
✓ |
✓ |
|
INC6556512 |
Closed |
— |
scanner sco 7 desconectado |
2026-05-28 14:02 |
2026-05-20 12:32 |
2026-05-20 12:32 |
Corrigido |
— |
2026-05-21 13:36 |
2026-05-21 12:57 |
2026-05-21 14:28 |
(980) SCO 7 - Telheiras |
980 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
24:25 |
1:31 |
2026-05-22 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:39 |
— |
✓ |
✓ |
|
INC6559763 |
Closed |
— |
mensagen de erro |
2026-05-29 09:03 |
2026-05-21 09:29 |
2026-05-21 09:29 |
Limpeza geral dos sensores incluindo o d… |
— |
2026-05-22 08:50 |
2026-05-21 12:58 |
2026-05-21 13:00 |
(919) SCO 4 - Alverca Nova |
919 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
3:29 |
0:03 |
2026-05-22 |
— |
2026-05-21 14:33 |
2026-05-22 |
Concluido |
— |
53.83 € |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
53.83 € |
250.00 € |
196.17 € |
Faturado |
19:52 |
— |
✓ |
✓ |
|
INC6557528 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-05-28 14:00 |
2026-05-20 15:25 |
2026-05-20 15:25 |
Retirada a opção de a luz piscar , quant… |
— |
2026-05-21 13:59 |
2026-05-21 13:24 |
2026-05-21 14:28 |
(686) SCO 6 - Barreiro |
686 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
21:59 |
1:04 |
2026-05-22 |
— |
2026-05-21 14:35 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:35 |
— |
✓ |
✓ |
|
INC6550817 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-05-29 10:05 |
2026-05-19 13:25 |
2026-05-19 13:25 |
Verificamos que o cassiope houve uma dup… |
— |
2026-05-22 09:58 |
2026-05-21 13:58 |
2026-05-21 14:28 |
(684) SCO 4 -Barreiro |
684 |
3- Technical Malfunction |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
48:32 |
0:31 |
2026-05-22 |
— |
2026-05-21 14:34 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
20:00 |
— |
✓ |
✓ |
|
INC6560765 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-05-27 13:49 |
2026-05-21 12:41 |
2026-05-21 12:41 |
Boa tarde, testamos em uat e confirma-se… |
— |
2026-05-26 15:20 |
2026-05-21 15:02 |
2026-05-21 15:36 |
(252) SCO 3 - Torres Vedras |
252 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
2:22 |
0:34 |
2026-05-22 |
— |
2026-05-21 15:37 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
120:19 |
— |
✓ |
✓ |
|
INC6559416 |
Closed |
— |
Sco cash 56 nao passa menu TPA |
2026-05-22 10:21 |
2026-05-21 08:36 |
2026-05-21 08:36 |
Super atualizado |
— |
2026-05-22 10:06 |
2026-05-22 09:14 |
2026-05-22 09:44 |
(662) SCO 6 - Coimbra |
662 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
24:38 |
0:30 |
2026-05-25 |
— |
2026-05-22 09:44 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:52 |
— |
✓ |
✓ |
|
INC6563632 |
Closed |
— |
Outro |
2026-05-27 15:31 |
2026-05-22 08:25 |
2026-05-22 08:25 |
Config atualizada. Todos os postes opera… |
— |
2026-05-26 11:52 |
2026-05-22 10:00 |
2026-05-22 10:04 |
(981) SCO 8 - Telheiras |
981 |
10- LEDS |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:35 |
0:04 |
2026-05-25 |
— |
2026-05-22 10:10 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
97:52 |
— |
✓ |
✓ |
|
INC6563264 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-05-29 12:02 |
2026-05-22 07:24 |
2026-05-22 07:24 |
Verificamos que já se encontra operacion… |
— |
2026-05-22 11:34 |
2026-05-22 10:01 |
2026-05-22 10:04 |
(751) SCO 5 - Aveiro |
751 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
2:37 |
0:04 |
2026-05-25 |
— |
2026-05-22 10:10 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:34 |
— |
✓ |
✓ |
|
INC6565318 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-06-10 10:04 |
2026-05-22 13:57 |
2026-05-22 13:57 |
Após análise verificamos que os SCO pode… |
— |
2026-06-03 09:24 |
2026-05-22 15:50 |
2026-05-22 16:01 |
(275) SCO 3 - Alta Lisboa |
275 |
8 - Software |
10- Software |
Other |
1- XHOCKWARE |
3 |
— |
1:53 |
0:11 |
2026-05-25 |
— |
2026-05-22 16:01 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
281:34 |
✓ |
✓ |
✓ |
|
INC6561479 |
Closed |
— |
Torre de controlo 2 nao tem camaras acti… |
2026-06-01 15:01 |
2026-05-21 14:40 |
2026-05-21 14:40 |
Atualizado |
— |
2026-05-25 14:35 |
2026-05-22 16:50 |
2026-05-22 16:54 |
(366) SCO SUP 1 - Loures |
366 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
26:10 |
0:04 |
2026-05-25 |
— |
2026-05-22 16:55 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
69:46 |
— |
✓ |
✓ |
|
INC6565828 |
Closed |
— |
tubo moedas de 0,10€ |
2026-05-25 15:35 |
2026-05-22 16:10 |
2026-05-22 16:10 |
Verificamos que está operacional e a dis… |
— |
2026-05-25 15:29 |
2026-05-22 17:20 |
2026-05-22 17:20 |
(821) SCO 04 - Guarda |
821 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
1:09 |
0:00 |
2026-05-25 |
— |
2026-05-22 17:20 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
70:10 |
— |
✓ |
✓ |
|
INC6567418 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-06-02 15:03 |
2026-05-23 08:24 |
2026-05-23 08:24 |
Operacional |
— |
2026-05-26 14:05 |
2026-05-23 09:59 |
2026-05-23 12:46 |
(671) SCO SUP - Cascais |
671 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:35 |
2:47 |
2026-05-25 |
— |
2026-05-23 12:46 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
76:07 |
— |
✓ |
✓ |
|
INC6567495 |
Closed |
— |
SCO - SELFCHECKOUT LMPT 6 |
2026-06-01 12:01 |
2026-05-23 08:52 |
2026-05-23 08:52 |
Actualizado |
— |
2026-05-25 11:22 |
2026-05-23 10:09 |
2026-05-23 12:47 |
(662) SCO 6 - Coimbra |
662 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:17 |
2:38 |
2026-05-25 |
— |
2026-05-23 12:47 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
49:13 |
— |
✓ |
✓ |
|
INC6568743 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-06-01 11:00 |
2026-05-23 20:48 |
2026-05-23 20:48 |
Duplicado de INC6569750
Vamos dar segui… |
— |
2026-05-25 10:12 |
2026-05-24 10:52 |
2026-05-24 10:52 |
(686) SCO 6 - Barreiro |
686 |
3- Technical Malfunction |
9-Duplicado |
Duplicado |
1- XHOCKWARE |
3 |
✓ |
14:04 |
0:00 |
2026-05-25 |
— |
2026-05-24 10:52 |
— |
Duplicado |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
23:20 |
— |
✓ |
✓ |
|
INC6569532 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-05-25 12:03 |
2026-05-24 13:26 |
2026-05-24 13:26 |
Operacional |
— |
2026-05-25 11:26 |
2026-05-24 14:47 |
2026-05-25 09:19 |
(661) SCO 5 - Coimbra |
661 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:21 |
18:32 |
2026-05-25 |
— |
2026-05-25 09:20 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
20:38 |
— |
— |
✓ |
|
INC6569567 |
Closed |
— |
Troco a mais |
2026-06-02 09:08 |
2026-05-24 14:06 |
2026-05-24 14:06 |
Aberto o ICS após esvaziar das moedas ve… |
— |
2026-05-26 08:52 |
2026-05-24 15:17 |
2026-05-25 09:19 |
(322) SCO 1 - Almada |
322 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:11 |
18:02 |
2026-05-25 |
— |
2026-05-25 09:20 |
2026-05-26 |
Concluido |
— |
75.20 € |
1.50 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
— |
250.00 € |
75.20 € |
250.00 € |
174.80 € |
— |
41:35 |
— |
— |
✓ |
|
INC6569621 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-06-04 10:04 |
2026-05-24 15:03 |
2026-05-24 15:03 |
Aberto o ICS após esvaziar das moedas ve… |
— |
2026-05-28 09:46 |
2026-05-25 08:04 |
2026-05-25 09:19 |
(281) SCO 9 - Alta Lisboa |
281 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
17:02 |
1:14 |
2026-05-26 |
— |
2026-05-25 09:20 |
2026-05-28 |
Concluido |
— |
65.45 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
65.45 € |
250.00 € |
184.55 € |
Faturado |
73:41 |
— |
✓ |
✓ |
|
INC6569750 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-05-29 16:37 |
2026-05-24 19:35 |
2026-05-24 19:35 |
ICS com encravamento e flatcable do peli… |
— |
2026-05-27 09:00 |
2026-05-25 08:06 |
2026-05-25 09:19 |
(686) SCO 6 - Barreiro |
686 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Cables |
1- XHOCKWARE |
3 |
— |
12:31 |
1:13 |
2026-05-26 |
— |
2026-05-25 09:20 |
2026-05-27 |
Concluido |
— |
64.30 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
64.30 € |
250.00 € |
185.70 € |
Faturado |
48:53 |
— |
✓ |
✓ |
|
INC6570637 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-06-01 16:00 |
2026-05-25 07:35 |
2026-05-25 07:35 |
Operacional |
— |
2026-05-25 15:56 |
2026-05-25 09:00 |
2026-05-25 09:19 |
(208) SCO 2 - Loulé |
208 |
2 - Unknown |
0 - N/A |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
1:25 |
0:19 |
2026-05-26 |
— |
2026-05-25 09:21 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
6:56 |
— |
✓ |
✓ |
|
INC6570869 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-06-01 16:02 |
2026-05-25 08:12 |
2026-05-25 08:12 |
Operacional |
— |
2026-05-25 15:56 |
2026-05-25 09:14 |
2026-05-25 09:19 |
(373) SCO 4 - Maia |
373 |
2 - Unknown |
0 - N/A |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
1:02 |
0:05 |
2026-05-26 |
— |
2026-05-25 09:21 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
6:41 |
— |
✓ |
✓ |
|
INC6570877 |
Closed |
— |
SCO 59 - notas |
2026-06-02 13:00 |
2026-05-25 08:12 |
2026-05-25 08:12 |
Operacional |
— |
2026-05-26 12:00 |
2026-05-25 09:14 |
2026-05-25 09:19 |
(419) Leroy Merlin Funchal - SCO 9 - CAS… |
419 |
3- Technical Malfunction |
3 - SCNR Note |
Cables |
1- XHOCKWARE |
3 |
— |
1:02 |
0:05 |
2026-05-26 |
— |
2026-05-25 09:21 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
26:46 |
— |
✓ |
✓ |
|
INC6570868 |
Closed |
— |
sco5 |
2026-06-03 10:21 |
2026-05-25 08:12 |
2026-05-25 08:12 |
ICS em erro aberto o módulo e verificado… |
— |
2026-05-27 09:00 |
2026-05-25 09:15 |
2026-05-25 09:19 |
(685) SCO 5 - Barreiro |
685 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:03 |
0:04 |
2026-05-26 |
— |
2026-05-25 09:19 |
— |
Concluido |
— |
64.30 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
64.30 € |
250.00 € |
185.70 € |
Faturado |
47:46 |
— |
✓ |
✓ |
|
INC6570971 |
Closed |
— |
modulo notas nao funciona |
2026-06-02 15:05 |
2026-05-25 08:29 |
2026-05-25 08:29 |
Operacional |
— |
2026-05-26 14:11 |
2026-05-25 09:46 |
2026-05-25 10:04 |
(325) SCO 4 - Almada |
325 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
1:17 |
0:18 |
2026-05-26 |
— |
2026-05-25 10:06 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
28:25 |
— |
✓ |
✓ |
|
INC6571108 |
Closed |
— |
Imagens da SCOs a nível nacional erradas… |
2026-06-03 09:26 |
2026-05-25 08:58 |
2026-05-25 08:56 |
SCOS atualizados |
— |
2026-05-25 13:32 |
2026-05-25 10:15 |
2026-05-25 10:15 |
(592) SCO TESTE - Sede Leroy Merlin |
592 |
2 - Unknown |
0 - N/A |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
1:19 |
0:01 |
2026-05-26 |
— |
2026-05-25 10:15 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:17 |
— |
✓ |
✓ |
|
INC6571405 |
Closed |
— |
A SCO59 não esta a aceitar notas |
2026-06-01 12:02 |
2026-05-25 10:08 |
2026-05-25 10:03 |
Operacional |
— |
2026-05-25 11:44 |
2026-05-25 12:02 |
2026-05-25 12:43 |
(419) Leroy Merlin Funchal - SCO 9 - CAS… |
419 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
1:59 |
0:41 |
2026-05-26 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
— |
— |
✓ |
✓ |
|
INC6574267 |
Closed |
— |
SCO 54 |
2026-06-02 12:04 |
2026-05-26 07:53 |
2026-05-26 07:53 |
Soft reset , operacional |
— |
2026-05-26 11:56 |
2026-05-26 09:28 |
2026-05-26 09:38 |
(866) SCO 4 - Figueira da Foz |
866 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
1:35 |
0:10 |
2026-05-27 |
— |
2026-05-26 09:47 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:28 |
— |
✓ |
✓ |
|
INC6576405 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-06-03 14:03 |
2026-05-26 13:22 |
2026-05-26 13:22 |
Vamos assumir então que foi um erro pont… |
— |
2026-05-27 13:32 |
2026-05-26 16:52 |
2026-05-26 16:52 |
(280) SCO 8 - Alta Lisboa |
280 |
2 - Unknown |
0 - N/A |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
3:30 |
0:00 |
2026-05-27 |
— |
2026-05-27 10:26 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
20:41 |
— |
✓ |
✓ |
|
INC6573784 |
Closed |
— |
Bom dia, depois que houve atualização da… |
2026-06-03 10:22 |
2026-05-26 06:33 |
2026-05-26 06:29 |
Base de dados actualizada. É preciso rei… |
— |
2026-05-27 09:26 |
2026-05-27 08:05 |
2026-05-27 09:49 |
(201) SCO 2 - Amadora |
201 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
25:37 |
1:44 |
2026-05-28 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:20 |
— |
✓ |
✓ |
|
INC6582211 |
Closed |
— |
SCO 054 | S/N CZC6349QZ | Product Number… |
2026-05-28 12:20 |
2026-05-27 15:23 |
2026-05-27 14:55 |
Soft reset , operacional |
— |
2026-05-28 09:17 |
2026-05-27 16:28 |
2026-05-27 16:28 |
(827) SCO 4 - Guimarães |
827 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
1:34 |
0:00 |
2026-05-28 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
16:49 |
— |
✓ |
✓ |
|
INC6582210 |
Closed |
— |
SCO 055 | S/N CZC63493R5 | Product Numbe… |
2026-05-28 12:21 |
2026-05-27 15:24 |
2026-05-27 14:55 |
Soft reset operacional |
— |
2026-05-28 09:23 |
2026-05-28 07:58 |
2026-05-28 10:09 |
(829) SCO 5 - GUIMARÃES |
829 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
17:04 |
2:10 |
2026-05-29 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:25 |
— |
✓ |
✓ |
|
INC6586587 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-06-16 10:10 |
2026-05-28 13:59 |
2026-05-28 13:59 |
Efetuado a substituição do motor 1 no IC… |
— |
2026-06-09 09:55 |
2026-05-28 15:26 |
2026-05-28 15:39 |
(864) SCO 8 - Torres Vedras |
864 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Other |
1- XHOCKWARE |
3 |
— |
1:26 |
0:13 |
2026-05-29 |
— |
2026-05-28 15:42 |
— |
Concluido |
— |
137.20 € |
1.50 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
2 |
2 |
500.00 € |
137.20 € |
500.00 € |
362.80 € |
— |
282:29 |
— |
✓ |
✓ |
|
INC6586709 |
Closed |
— |
Pedido de um transformador de spare para… |
2026-06-03 07:32 |
2026-05-28 14:32 |
2026-05-28 14:19 |
Confirmar com o operador |
— |
2026-06-02 11:36 |
2026-05-28 15:33 |
2026-05-28 15:39 |
(235) SCO 8 - Alfragide |
235 |
1 - User Error |
6 - SCO Chassis |
Chassis |
1- XHOCKWARE |
3 |
— |
1:14 |
0:06 |
2026-05-29 |
— |
2026-05-28 15:42 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
6.92 € |
— |
— |
0.00 € |
6.92 € |
6.92 € |
0.00 € |
Faturado |
116:03 |
— |
✓ |
✓ |
|
INC6586817 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-06-05 10:16 |
2026-05-28 14:38 |
2026-05-28 14:38 |
Verificamos que já se encontra operacion… |
— |
2026-05-29 09:20 |
2026-05-28 16:16 |
2026-05-28 16:38 |
(813) SCO 3 - Mafra |
813 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:38 |
0:22 |
2026-05-29 |
— |
2026-05-28 16:49 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
17:04 |
— |
✓ |
✓ |
|
INC6586830 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-06-05 10:12 |
2026-05-28 14:41 |
2026-05-28 14:41 |
Verificamos que houveram acções em cassi… |
— |
2026-05-29 09:43 |
2026-05-28 17:57 |
2026-05-28 17:57 |
(522) Leroy Merlin - Castelo Branco - SC… |
522 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
3:16 |
0:00 |
2026-05-29 |
— |
2026-05-29 09:49 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
15:46 |
— |
✓ |
✓ |
|
INC6587534 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-06-05 10:17 |
2026-05-28 18:41 |
2026-05-28 18:41 |
Já temos conhecimento do bug em questão … |
— |
2026-05-29 09:46 |
2026-05-29 08:31 |
2026-05-29 09:48 |
(370) SCO 2 - Maia |
370 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
13:50 |
1:17 |
2026-06-01 |
— |
2026-05-29 09:49 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:14 |
— |
✓ |
✓ |
|
INC6588320 |
Closed |
— |
motor moedas |
2026-06-12 11:01 |
2026-05-29 06:33 |
2026-05-29 06:33 |
Encravamento de moedas resolvido após de… |
— |
2026-06-05 10:06 |
2026-05-29 08:59 |
2026-05-29 09:48 |
(735) SCO 9 - Leiria |
735 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
2:26 |
0:50 |
2026-06-01 |
— |
2026-05-29 09:50 |
2026-06-05 |
Concluido |
— |
95.00 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
95.00 € |
250.00 € |
155.00 € |
Faturado |
169:07 |
✓ |
✓ |
✓ |
|
INC6588992 |
Closed |
— |
nao conseguimos carregar o kit . devolve… |
2026-06-05 15:02 |
2026-05-29 08:21 |
2026-05-29 08:21 |
Operacional |
— |
2026-05-29 14:06 |
2026-05-29 09:26 |
2026-05-29 09:48 |
(866) SCO 4 - Figueira da Foz |
866 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
1:05 |
0:23 |
2026-06-01 |
— |
2026-05-29 09:50 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
4:40 |
— |
✓ |
✓ |
|
INC6588303 |
Closed |
— |
SCO 802 |
2026-06-05 10:14 |
2026-05-29 06:33 |
2026-05-29 06:28 |
Atualizado |
— |
2026-05-29 09:53 |
2026-05-29 09:29 |
2026-05-29 09:48 |
(201) SCO 2 - Amadora |
201 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
3:01 |
0:19 |
2026-06-01 |
— |
2026-05-29 09:50 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:24 |
— |
✓ |
✓ |
|
INC6588841 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-06-05 11:01 |
2026-05-29 08:02 |
2026-05-29 08:02 |
Soft reset , operacional |
— |
2026-05-29 10:18 |
2026-05-29 09:33 |
2026-05-29 09:48 |
(328) SCO 2 - Aveiro |
328 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
1:31 |
0:15 |
2026-06-01 |
— |
2026-05-29 09:50 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:44 |
— |
✓ |
✓ |
|
INC6589479 |
Closed |
— |
SCO 54 - Loja 16 Funchal |
2026-06-05 11:04 |
2026-05-29 09:38 |
2026-05-29 09:36 |
SCO atualizado |
— |
2026-05-29 10:54 |
2026-05-29 10:38 |
2026-05-29 10:54 |
(415) Leroy Merlin Funchal - SCO 4 |
415 |
8 - Software |
10- Software |
Atualização SCO (novas Máquinas) |
1- XHOCKWARE |
3 |
— |
1:02 |
0:16 |
2026-06-01 |
— |
2026-05-29 10:54 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:16 |
— |
✓ |
✓ |
|
INC6589519 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-06-18 09:12 |
2026-05-29 09:43 |
2026-05-29 09:43 |
SCO 14
A loja já tinha retirado o pelic… |
— |
2026-06-11 08:44 |
2026-05-29 11:34 |
2026-05-29 11:42 |
(701) SCO 14 - Alfragide |
701 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano |
1- XHOCKWARE |
3 |
— |
1:51 |
0:08 |
2026-06-01 |
— |
2026-05-29 11:43 |
— |
Agendado |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
309:10 |
— |
✓ |
✓ |
|
INC6590682 |
Closed |
— |
Ao entrar no menu de supervisor, esta lo… |
2026-06-05 15:01 |
2026-05-29 13:51 |
2026-05-29 13:49 |
Retirado |
— |
2026-05-29 14:12 |
2026-05-29 15:01 |
2026-05-29 15:06 |
(203) SCO 4 - Amadora |
203 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:12 |
0:05 |
2026-06-01 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
— |
— |
✓ |
✓ |
|
INC6591038 |
Closed |
— |
Modulo das notas desconectado |
2026-06-02 14:03 |
2026-05-29 15:18 |
2026-05-29 15:18 |
Verificamos que já se encontra operacion… |
— |
2026-06-01 13:43 |
2026-05-29 16:24 |
2026-05-29 16:24 |
(805) SCO 5 - Penafiel |
805 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
3 - Staff @ location |
3 |
— |
1:06 |
0:00 |
2026-06-01 |
— |
2026-06-01 11:17 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
69:19 |
— |
✓ |
✓ |