|
INC6592753 |
Closed |
— |
SCO 806 NÃO FUNCIONA A DINHEIRO |
2026-06-09 09:08 |
2026-05-30 13:23 |
2026-05-30 13:23 |
Resolvido pelos técnicos da Xhockware qu… |
— |
2026-06-02 08:44 |
2026-05-30 14:59 |
2026-05-30 14:59 |
(855) SCO 6 - Portimão |
855 |
3- Technical Malfunction |
NV4000 |
NV4000 JAM |
1- XHOCKWARE |
3 |
— |
1:36 |
0:00 |
2026-06-01 |
— |
2026-06-01 11:17 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
65:45 |
✓ |
✓ |
✓ |
|
INC6592795 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-06-08 11:02 |
2026-05-30 13:40 |
2026-05-30 13:40 |
Operacional |
— |
2026-06-01 10:18 |
2026-05-30 15:47 |
2026-05-30 15:47 |
(813) SCO 3 - Mafra |
813 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
S/Intervenção |
3 - Staff @ location |
3 |
— |
2:07 |
0:00 |
2026-06-01 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
42:31 |
✓ |
✓ |
✓ |
|
INC6590967 |
Closed |
— |
Cassiope |
2026-06-08 11:03 |
2026-05-29 14:57 |
2026-05-29 14:57 |
Já deve estar resolvido. Se voltar a aco… |
— |
2026-06-01 10:41 |
2026-05-30 16:05 |
2026-05-30 16:05 |
(816) SCO 4 - Carcavelos |
816 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
25:08 |
0:00 |
2026-06-01 |
— |
2026-06-01 11:17 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
42:37 |
✓ |
✓ |
✓ |
|
INC6593782 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-06-18 09:12 |
2026-05-31 08:12 |
2026-05-31 08:12 |
SCO 14
A loja já tinha retirado o pelic… |
— |
2026-06-11 08:44 |
2026-05-31 10:41 |
2026-06-01 10:51 |
(705) SCO 18 - Alfragide |
705 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
2:29 |
24:10 |
2026-06-01 |
— |
2026-06-01 11:18 |
— |
Agendado |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
262:02 |
— |
— |
✓ |
|
INC6596021 |
Closed |
— |
Notas não funcionam |
2026-06-09 09:12 |
2026-06-01 08:06 |
2026-06-01 08:06 |
Verificamos que ambos os scos estão oper… |
— |
2026-06-02 08:55 |
2026-06-01 09:22 |
2026-06-01 10:51 |
(419) Leroy Merlin Funchal - SCO 9 - CAS… |
419 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
1:16 |
1:30 |
2026-06-02 |
— |
2026-06-01 11:19 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
23:33 |
✓ |
✓ |
✓ |
|
INC6596218 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-06-09 09:13 |
2026-06-01 08:30 |
2026-06-01 08:30 |
Operacional |
— |
2026-06-02 08:58 |
2026-06-01 10:15 |
2026-06-01 10:51 |
(812) SCO 4 - Sacavém |
812 |
3- Technical Malfunction |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:45 |
0:37 |
2026-06-02 |
— |
2026-06-01 11:19 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
22:43 |
✓ |
✓ |
✓ |
|
INC6597645 |
Closed |
— |
Sco 55 |
2026-06-12 11:01 |
2026-06-01 10:24 |
2026-06-01 10:24 |
Pedido de recolha efetuado |
— |
2026-06-05 10:15 |
2026-06-01 11:56 |
2026-06-01 12:01 |
(870) SCO 5 - Evora |
870 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Substituição Equipamento |
1- XHOCKWARE |
3 |
— |
1:31 |
0:05 |
2026-06-02 |
— |
2026-06-01 12:01 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
94:19 |
✓ |
✓ |
✓ |
|
INC6594261 |
Resolved |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-06-17 11:30 |
2026-05-31 19:04 |
2026-05-31 19:04 |
Desencravamento e limpeza do ICS, testes… |
— |
2026-06-17 11:30 |
2026-06-01 13:17 |
2026-06-01 14:28 |
(763) SCO 7 - Braga |
763 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
18:12 |
1:12 |
2026-06-02 |
— |
2026-06-01 15:31 |
— |
Agendado |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
382:13 |
— |
✓ |
— |
|
INC6594047 |
Resolved |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-06-17 11:58 |
2026-05-31 13:25 |
2026-05-31 13:25 |
Desencravamento e limpeza do ICS, testes… |
— |
2026-06-17 11:58 |
2026-06-01 13:17 |
2026-06-01 14:28 |
(334) SCO 3 - Braga |
334 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
23:51 |
1:12 |
2026-06-02 |
— |
2026-06-01 15:31 |
— |
Agendado |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
382:41 |
— |
✓ |
— |
|
INC6601200 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-06-02 11:04 |
2026-06-02 07:52 |
2026-06-02 07:52 |
Limpeza do Pelicano por parte do operado… |
— |
2026-06-02 09:34 |
2026-06-02 09:28 |
2026-06-02 09:41 |
(820) SCO 04 - Torres Novas |
820 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano |
3 - Staff @ location |
3 |
— |
1:37 |
0:13 |
2026-06-03 |
— |
2026-06-02 09:42 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:05 |
— |
✓ |
✓ |
|
INC6601698 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-06-09 11:01 |
2026-06-02 08:51 |
2026-06-02 08:51 |
DUPLICADO DE INC6589519
Já existe um in… |
— |
2026-06-02 10:46 |
2026-06-02 10:52 |
2026-06-02 11:45 |
(701) SCO 14 - Alfragide |
701 |
3- Technical Malfunction |
9-Duplicado |
Duplicado |
1- XHOCKWARE |
3 |
✓ |
2:01 |
0:53 |
2026-06-03 |
— |
— |
— |
Duplicado |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
— |
✓ |
✓ |
✓ |
|
INC6600793 |
Closed |
— |
Sco 54 scaner desconectado |
2026-06-09 12:00 |
2026-06-02 06:56 |
2026-06-02 06:56 |
Resolvido |
— |
2026-06-02 11:01 |
2026-06-02 11:03 |
2026-06-02 11:45 |
(651) SCO 4 - Portimão |
651 |
3- Technical Malfunction |
7 - Scanner |
Software |
1- XHOCKWARE |
3 |
— |
4:07 |
0:41 |
2026-06-03 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
— |
✓ |
✓ |
✓ |
|
INC6600868 |
Closed |
— |
Sco 51 scaner desconectado |
2026-06-09 11:02 |
2026-06-02 07:05 |
2026-06-02 07:05 |
SCO atualizado |
— |
2026-06-02 10:54 |
2026-06-02 11:03 |
2026-06-02 11:45 |
(241) SCO 1 - Portimão |
241 |
3- Technical Malfunction |
7 - Scanner |
Software |
1- XHOCKWARE |
3 |
— |
3:58 |
0:41 |
2026-06-03 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
— |
✓ |
✓ |
✓ |
|
INC6602838 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-06-12 11:01 |
2026-06-02 11:14 |
2026-06-02 11:14 |
ICS em erro aberto o módulo e verificado… |
— |
2026-06-05 10:16 |
2026-06-02 12:38 |
2026-06-02 13:04 |
(812) SCO 4 - Sacavém |
812 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:24 |
0:26 |
2026-06-03 |
— |
2026-06-02 14:27 |
2026-06-05 |
Concluido |
— |
— |
1.50 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
0.00 € |
250.00 € |
250.00 € |
Faturado |
69:38 |
✓ |
✓ |
✓ |
|
INC6603280 |
Closed |
— |
Outro |
2026-06-02 14:32 |
2026-06-02 12:18 |
2026-06-02 12:18 |
Operacional |
— |
2026-06-02 14:28 |
2026-06-02 13:35 |
2026-06-02 14:18 |
(866) SCO 4 - Figueira da Foz |
866 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
1:17 |
0:43 |
2026-06-03 |
— |
2026-06-02 14:33 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:53 |
— |
✓ |
✓ |
|
INC6603551 |
Closed |
— |
sco 801 |
2026-06-12 11:01 |
2026-06-02 12:39 |
2026-06-02 12:39 |
Aberto o ICS para remoção manual das moe… |
— |
2026-06-05 10:16 |
2026-06-02 13:40 |
2026-06-02 14:18 |
(322) SCO 1 - Almada |
322 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:01 |
0:37 |
2026-06-03 |
— |
2026-06-02 14:59 |
2026-06-05 |
Concluido |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
— |
250.00 € |
0.00 € |
250.00 € |
250.00 € |
— |
68:36 |
✓ |
✓ |
✓ |
|
INC6603541 |
Closed |
— |
sco 810 |
2026-06-09 14:04 |
2026-06-02 12:38 |
2026-06-02 12:38 |
Operadora confirmou que estava operacion… |
— |
2026-06-02 13:51 |
2026-06-02 13:41 |
2026-06-02 14:18 |
(653) SCO 10 - Almada |
653 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
1:03 |
0:37 |
2026-06-03 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:10 |
✓ |
✓ |
✓ |
|
INC6606036 |
Closed |
— |
sco 804 |
2026-06-10 10:04 |
2026-06-03 07:11 |
2026-06-03 07:11 |
Resolvido pelos operadores . S/intervenç… |
— |
2026-06-03 09:36 |
2026-06-03 08:28 |
2026-06-03 09:49 |
(325) SCO 4 - Almada |
325 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano |
1- XHOCKWARE |
3 |
— |
1:17 |
1:21 |
2026-06-04 |
— |
2026-06-03 10:09 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:08 |
✓ |
✓ |
✓ |
|
INC6604212 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-06-15 11:01 |
2026-06-02 14:41 |
2026-06-02 14:41 |
Limpeza do sensor de calibragem sem nada… |
— |
2026-06-08 10:09 |
2026-06-03 14:36 |
2026-06-03 15:47 |
(531) Leroy Merlin Carcavelos - SCO 2 |
531 |
3- Technical Malfunction |
Cashbox |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
23:55 |
1:11 |
2026-06-04 |
— |
2026-06-03 15:47 |
2026-06-08 |
Concluido |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
— |
250.00 € |
0.00 € |
250.00 € |
250.00 € |
— |
115:33 |
✓ |
✓ |
✓ |
|
INC6610830 |
Closed |
— |
SCO 054 | S/N CZC6349QZ | Product Number… |
2026-06-18 14:00 |
2026-06-04 07:51 |
2026-06-04 07:50 |
Limpeza do SCR, ligeiro ruído na engrena… |
— |
2026-06-18 08:42 |
2026-06-04 08:49 |
2026-06-05 09:57 |
(827) SCO 4 - Guimarães |
827 |
3- Technical Malfunction |
3 - SCNR Note |
Notas encravadas (SCNR Jam) |
1- XHOCKWARE |
3 |
— |
0:59 |
25:08 |
2026-06-05 |
— |
2026-06-05 10:01 |
— |
Agendado |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
335:53 |
— |
— |
✓ |
|
INC6610793 |
On Hold |
— |
SCO 055 | S/N CZC63493R5 | Product Numbe… |
2026-06-16 13:47 |
2026-06-04 07:48 |
2026-06-04 07:46 |
— |
— |
— |
2026-06-04 08:49 |
2026-06-05 09:57 |
(829) SCO 5 - GUIMARÃES |
829 |
3- Technical Malfunction |
3 - SCNR Note |
Notas encravadas (SCNR Jam) |
1- XHOCKWARE |
3 |
— |
1:04 |
25:08 |
2026-06-05 |
— |
2026-06-05 10:01 |
— |
Agendado |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
— |
|
INC6612689 |
On Hold |
— |
Caixa bloqueia |
2026-06-10 12:28 |
2026-06-04 13:54 |
2026-06-04 13:49 |
— |
— |
— |
2026-06-04 15:23 |
2026-06-05 09:57 |
(673) SCO 2 - Cascais |
673 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:34 |
18:34 |
2026-06-05 |
— |
2026-06-05 10:30 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
— |
✓ |
— |
— |
|
INC6612936 |
Closed |
— |
SCO2 (CX52) - Loja Figueira da Foz (056) |
2026-06-12 10:02 |
2026-06-04 14:40 |
2026-06-04 14:35 |
SCO atualizado |
— |
2026-06-05 09:57 |
2026-06-04 15:40 |
2026-06-04 15:40 |
(412) Leroy Merlin Funchal - SCO 2 |
412 |
8 - Software |
10- Software |
Atualização SCO (novas Máquinas) |
1- XHOCKWARE |
3 |
— |
1:05 |
0:00 |
2026-06-05 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
18:17 |
✓ |
✓ |
✓ |
|
INC6615414 |
Closed |
— |
SCO 05 | Numerário | Não aceita dinheiro… |
2026-06-12 15:04 |
2026-06-05 09:46 |
2026-06-05 09:31 |
Soft reset , operacional . Se voltar aco… |
— |
2026-06-05 14:26 |
2026-06-05 14:38 |
2026-06-05 14:57 |
(685) SCO 5 - Barreiro |
685 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
5:07 |
0:19 |
2026-06-08 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
— |
✓ |
✓ |
✓ |
|
INC6616505 |
Closed |
— |
Erro na SCO supervisão |
2026-06-15 10:07 |
2026-06-05 12:47 |
2026-06-05 12:47 |
Atualizado |
— |
2026-06-08 09:59 |
2026-06-05 15:29 |
2026-06-05 15:29 |
(421) Leroy Merlin Funchal - Supervisor … |
421 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
2:41 |
0:00 |
2026-06-08 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
66:31 |
✓ |
✓ |
✓ |
|
INC6622295 |
Closed |
— |
A SCO 2 as notas que ficam no reciculado… |
2026-06-08 09:49 |
2026-06-08 07:42 |
2026-06-08 07:40 |
Já se encontra operacional |
— |
2026-06-08 09:45 |
2026-06-08 10:21 |
2026-06-08 10:36 |
(522) Leroy Merlin - Castelo Branco - SC… |
522 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
2:40 |
0:15 |
2026-06-09 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
— |
✓ |
✓ |
✓ |
|
INC6623099 |
Closed |
— |
modulo das notas com erro |
2026-06-08 10:09 |
2026-06-08 08:53 |
2026-06-08 08:53 |
Operacional |
— |
2026-06-08 10:05 |
2026-06-08 10:29 |
2026-06-08 10:36 |
(670) SCO 8 - Leiria |
670 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
1:36 |
0:07 |
2026-06-09 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
— |
✓ |
✓ |
✓ |
|
INC6624755 |
Closed |
— |
Não aceita notas |
2026-06-16 10:11 |
2026-06-08 12:54 |
2026-06-08 12:54 |
Verificamos que já se encontra operacion… |
— |
2026-06-09 09:58 |
2026-06-08 10:29 |
2026-06-08 10:36 |
(735) SCO 9 - Leiria |
735 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
— |
0:07 |
2026-06-09 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
23:29 |
— |
✓ |
✓ |
|
INC6625763 |
Resolved |
— |
módulo moedas |
2026-06-18 09:54 |
2026-06-08 16:21 |
2026-06-08 16:21 |
Verificamos que o Pelicano já foi instal… |
— |
2026-06-18 09:54 |
2026-06-08 18:01 |
2026-06-08 18:01 |
(788) SCO 7 - Santarém |
788 |
3- Technical Malfunction |
2 - Pelicano Coin Validator |
Pelicano |
1- XHOCKWARE |
3 |
— |
1:40 |
0:00 |
2026-06-09 |
— |
2026-06-08 18:01 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
231:53 |
— |
✓ |
— |
|
INC6670935 |
In Progress |
— |
Sco 60 |
2026-06-19 10:39 |
2026-06-19 07:34 |
2026-06-19 07:34 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
— |
|
INC6432347 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-05-05 14:25 |
2026-04-15 09:26 |
2026-04-15 09:26 |
Operacional. Se voltar acontecer por fav… |
— |
2026-04-23 09:20 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC6427661 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-04-22 12:00 |
2026-04-14 09:05 |
2026-04-14 09:05 |
Encravamento de moedas resolvido após de… |
— |
2026-04-15 11:07 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC6427441 |
Closed |
— |
Não apresenta erro |
2026-04-14 17:02 |
2026-04-14 08:35 |
2026-04-14 08:35 |
Pode testar com os clientes |
— |
2026-04-14 12:04 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC6427423 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-04-21 13:00 |
2026-04-14 08:32 |
2026-04-14 08:32 |
Soft reset operacional |
— |
2026-04-14 12:01 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC6413534 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-04-22 09:06 |
2026-04-09 12:57 |
2026-04-09 12:57 |
DUPLICADO DE INC6413394
Iremos encerrar… |
— |
2026-04-15 08:49 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC6397918 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-04-15 15:04 |
2026-04-04 20:10 |
2026-04-04 20:10 |
USB da máquina de notas que liga ao comp… |
— |
2026-04-08 14:32 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC6373931 |
Closed |
— |
desktop supervisão |
2026-04-01 15:20 |
2026-03-27 13:23 |
2026-03-27 13:23 |
Atualizado |
— |
2026-04-01 14:06 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC6366594 |
Closed |
— |
SCO4 (CX54) - Loja Bragança (59) |
2026-05-21 18:06 |
2026-03-25 12:52 |
2026-03-25 12:52 |
Supervisor atualizado , operacional |
— |
2026-05-21 13:47 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC6354418 |
8 |
— |
Erro na SCO |
2026-03-23 10:25 |
2026-03-22 19:14 |
2026-03-22 19:14 |
Bom dia, hoje na abertura a SCO ja tinha… |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
— |
|
INC6353010 |
Closed |
— |
Imagem artigo |
2026-04-01 18:00 |
2026-03-21 14:54 |
2026-03-21 14:54 |
Corrigido script de sincronização do rel… |
— |
2026-03-25 17:23 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC6345224 |
Closed |
— |
Zebras do xxl bipam mas nao aparece arti… |
2026-04-01 11:05 |
2026-03-19 14:32 |
2026-03-19 14:32 |
Já se encontra operacional. Se voltar ac… |
— |
2026-03-25 10:25 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC6279496 |
Closed |
— |
Pesquisa de artigos por texto indisponív… |
2026-03-11 13:06 |
2026-03-02 08:31 |
2026-03-02 08:31 |
Verificamos que o erro estava no nosso l… |
— |
2026-03-11 11:15 |
— |
— |
— |
— |
- - |
- - |
- - |
1- XHOCKWARE |
3 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
— |
— |
— |
✓ |
|
INC6620296 |
Closed |
— |
Calibração |
2026-06-17 09:25 |
2026-06-07 15:25 |
2026-06-07 15:25 |
SCS substituído . máquina operacional |
— |
2026-06-17 08:49 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC5789826 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-10-17 14:02 |
2025-10-05 18:28 |
2025-10-05 18:28 |
Sem mais info , quando houver um caso de… |
— |
2025-10-10 13:21 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC5841017 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2025-10-21 13:53 |
2025-10-21 07:40 |
2025-10-21 07:40 |
Resolvido |
— |
2025-10-21 13:16 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC5857812 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-11-06 12:01 |
2025-10-25 12:44 |
2025-10-25 12:44 |
Duplicado, SCO já tinha sido atualizado.… |
— |
2025-10-30 11:51 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC5961582 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-09 15:03 |
2025-11-26 11:43 |
2025-11-26 11:43 |
Atualizado |
— |
2025-12-02 14:19 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC6467598 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-05-18 11:00 |
2026-04-25 15:11 |
2026-04-25 15:11 |
Já descobrimos a razão de não conseguire… |
— |
2026-05-11 10:30 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC5973553 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2025-12-30 08:19 |
2025-11-29 12:37 |
2025-11-29 12:37 |
Bug conhecido, sera resolvido na proxima… |
— |
2025-12-29 18:09 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |
|
INC5986600 |
Closed |
— |
Sco 807 não inicia Cassiope |
2026-01-13 17:01 |
2025-12-03 08:38 |
2025-12-03 08:38 |
Sco atualizado , operacional |
— |
2026-01-06 16:33 |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
— |
— |
— |
— |
✓ |