|
INC6380126 |
Closed |
— |
Sco numeraria não trabalha |
2026-03-31 15:38 |
2026-03-30 11:22 |
2026-03-30 10:58 |
Verificado pelo técnico que o problema e… |
— |
2026-03-31 15:26 |
2026-03-30 12:33 |
2026-03-30 12:46 |
(821) SCO 04 - Guarda |
821 |
3- Technical Malfunction |
3 - SCNR Note |
Substituição Equipamento |
1- XHOCKWARE |
3 |
— |
1:34 |
0:13 |
2026-03-31 |
— |
2026-03-30 12:48 |
2026-03-31 |
Concluido |
— |
52.50 € |
1.50 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
16.30 € |
1 |
1 |
250.00 € |
68.80 € |
266.30 € |
197.50 € |
Faturado |
26:53 |
— |
✓ |
✓ |
|
INC6380199 |
Closed |
— |
SCO5 (CX55) - Loja Viseu (043) |
2026-04-06 12:02 |
2026-03-30 11:14 |
2026-03-30 11:13 |
SCO atualizado |
— |
2026-03-30 11:46 |
2026-03-30 12:14 |
2026-03-30 12:19 |
(872) SCO 5 - Viseu |
872 |
4 - SW issue |
10- Software |
Atualização SCO (novas Máquinas) |
1- XHOCKWARE |
3 |
— |
1:01 |
0:05 |
2026-03-31 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
— |
— |
✓ |
✓ |
|
INC6378755 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-04-09 09:06 |
2026-03-30 07:42 |
2026-03-30 07:42 |
ICS encontrava-se no momento aparentemen… |
— |
2026-04-02 08:41 |
2026-03-30 09:13 |
2026-03-30 10:23 |
(400) SCO 1 - Setubal |
400 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:31 |
1:10 |
2026-03-31 |
— |
2026-03-30 10:23 |
2026-04-02 |
Concluido |
— |
103.20 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
0 |
250.00 € |
103.20 € |
250.00 € |
146.80 € |
Incluido contrato |
71:28 |
— |
✓ |
✓ |
|
INC6357649 |
Closed |
— |
CASSIOPEE - Outro |
2026-04-13 09:00 |
2026-03-23 12:23 |
2026-03-23 12:23 |
Resolvido |
— |
2026-04-06 08:28 |
2026-03-30 09:07 |
2026-03-30 10:23 |
(745) SCO 16 - Sintra |
745 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Substituição Equipamento |
1- XHOCKWARE |
3 |
— |
164:44 |
1:16 |
2026-03-31 |
— |
2026-03-30 10:23 |
— |
Concluido |
— |
127.65 € |
2.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
13.34 € |
2 |
0 |
500.00 € |
140.99 € |
513.34 € |
372.35 € |
Incluido contrato |
167:21 |
— |
✓ |
✓ |
|
INC6376624 |
Closed |
— |
assumiu cartao da casa apenas a colocar … |
2026-04-09 09:05 |
2026-03-28 20:44 |
2026-03-28 20:44 |
Sem mais informação , vamos encerrar a i… |
— |
2026-04-02 08:55 |
2026-03-30 08:48 |
2026-03-30 10:23 |
(247) SCO 3 - Matosinhos |
247 |
4 - SW issue |
0 - N/A |
Software |
1- XHOCKWARE |
3 |
— |
36:04 |
1:35 |
2026-03-31 |
— |
2026-03-30 10:24 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
72:07 |
— |
✓ |
✓ |
|
INC6377578 |
Closed |
— |
SCO 805 |
2026-05-11 17:12 |
2026-03-29 17:35 |
2026-03-29 17:35 |
Bezel na loja . |
— |
2026-05-11 14:59 |
2026-03-30 08:47 |
2026-03-30 10:23 |
(714) SCO 5 - Ponta Delgada |
714 |
3- Technical Malfunction |
3 - SCNR Note |
Bezel |
1- XHOCKWARE |
3 |
— |
15:11 |
1:36 |
2026-03-31 |
— |
2026-03-30 10:24 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
31.49 € |
— |
— |
0.00 € |
31.49 € |
31.49 € |
0.00 € |
Faturado |
1014:13 |
— |
✓ |
✓ |
|
INC6377543 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-04-01 14:50 |
2026-03-29 16:36 |
2026-03-29 16:36 |
Operacional de momento. Se voltar aconte… |
— |
2026-03-31 08:51 |
2026-03-30 08:16 |
2026-03-30 10:23 |
(820) SCO 04 - Torres Novas |
820 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
15:41 |
2:07 |
2026-03-31 |
— |
2026-03-30 10:24 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
24:34 |
— |
✓ |
✓ |
|
INC6376453 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-03-31 10:42 |
2026-03-28 16:57 |
2026-03-28 16:57 |
Operacional |
— |
2026-03-31 08:48 |
2026-03-28 17:16 |
2026-03-29 19:40 |
(864) SCO 8 - Torres Vedras |
864 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
S/Intervenção |
3 - Staff @ location |
3 |
— |
0:19 |
26:24 |
2026-03-30 |
— |
2026-03-29 19:41 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
63:32 |
— |
— |
✓ |
|
INC6373334 |
Closed |
— |
Outro |
2026-05-04 10:01 |
2026-03-27 11:08 |
2026-03-27 11:08 |
Estamos a trabalhar na estabilidade das … |
— |
2026-04-27 09:03 |
2026-03-27 16:34 |
2026-03-27 16:40 |
(972) SCO 1 - Telheiras |
972 |
3- Technical Malfunction |
7 - Scanner |
Other |
1- XHOCKWARE |
3 |
— |
5:26 |
0:06 |
2026-03-30 |
— |
2026-03-27 16:40 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
736:29 |
— |
✓ |
✓ |
|
INC6373565 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-04-03 17:00 |
2026-03-27 12:03 |
2026-03-27 12:03 |
Vejam se essas moedas estão dentro do ch… |
— |
2026-03-27 16:33 |
2026-03-27 16:32 |
2026-03-27 16:32 |
(261) SCO 1 - Colombo |
261 |
2 - Unknown |
0 - N/A |
Other |
3 - Staff @ location |
3 |
— |
4:29 |
0:00 |
2026-03-30 |
— |
2026-03-27 16:32 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:01 |
— |
✓ |
✓ |
|
INC6372935 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-03-27 17:31 |
2026-03-27 09:51 |
2026-03-27 09:51 |
Operacional |
— |
2026-03-27 15:52 |
2026-03-27 10:43 |
2026-03-27 15:49 |
(522) Leroy Merlin - Castelo Branco - SC… |
522 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
3 - Staff @ location |
3 |
— |
0:52 |
5:07 |
2026-03-30 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
5:09 |
— |
— |
✓ |
|
INC6372029 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-04-06 10:03 |
2026-03-27 06:38 |
2026-03-27 06:38 |
Aberto o ICS sendo que existia uma moeda… |
— |
2026-03-30 09:26 |
2026-03-27 08:25 |
2026-03-27 09:46 |
(705) SCO 18 - Alfragide |
705 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:47 |
1:20 |
2026-03-30 |
— |
2026-03-27 10:05 |
2026-03-30 |
Concluido |
— |
55.45 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
55.45 € |
250.00 € |
194.55 € |
Faturado |
73:01 |
— |
✓ |
✓ |
|
INC6367891 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-04-14 15:01 |
2026-03-25 19:03 |
2026-03-25 19:03 |
Vai ser feito um fix na próxima actualiz… |
— |
2026-04-07 14:29 |
2026-03-26 12:49 |
2026-03-26 13:01 |
(310) SCO 1 - Viseu |
310 |
2 - Unknown |
10- Software |
Other |
1- XHOCKWARE |
3 |
— |
17:46 |
0:11 |
2026-03-27 |
— |
2026-03-26 16:41 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
289:40 |
— |
✓ |
✓ |
|
INC6361515 |
Closed |
— |
Outro |
2026-03-26 10:16 |
2026-03-24 09:53 |
2026-03-24 09:53 |
Resolvido |
— |
2026-03-26 09:50 |
2026-03-26 08:36 |
2026-03-26 09:20 |
(980) SCO 7 - Telheiras |
980 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
46:43 |
0:44 |
2026-03-27 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:14 |
— |
✓ |
✓ |
|
INC6367828 |
Closed |
— |
Módulo Notas |
2026-03-26 10:52 |
2026-03-25 18:13 |
2026-03-25 18:13 |
Operacional |
— |
2026-03-26 10:21 |
2026-03-26 08:03 |
2026-03-26 09:20 |
(319) SCO 3 - Albufeira |
319 |
3- Technical Malfunction |
3 - SCNR Note |
S/Intervenção |
3 - Staff @ location |
3 |
— |
13:51 |
1:17 |
2026-03-27 |
— |
2026-03-26 09:21 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:17 |
— |
✓ |
✓ |
|
INC6362677 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-03-30 08:19 |
2026-03-24 13:19 |
2026-03-24 13:19 |
Resolvido |
— |
2026-03-25 11:43 |
2026-03-25 11:43 |
2026-03-25 11:43 |
(369) SCO SUP - Maia |
369 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
22:24 |
0:00 |
2026-03-26 |
— |
2026-03-25 11:43 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:00 |
— |
✓ |
✓ |
|
INC6362576 |
Closed |
— |
Caixa 055 |
2026-04-01 11:02 |
2026-03-24 12:59 |
2026-03-24 12:59 |
Sensor de crédito estava bloqueado. Oper… |
— |
2026-03-25 10:17 |
2026-03-25 09:54 |
2026-03-25 09:54 |
(714) SCO 5 - Ponta Delgada |
714 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
20:55 |
0:00 |
2026-03-26 |
— |
2026-03-25 09:54 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:23 |
— |
✓ |
✓ |
|
INC6364802 |
Closed |
— |
cashbox nao aceita moedas |
2026-04-01 13:03 |
2026-03-25 07:37 |
2026-03-25 07:37 |
SCS substituído operacional |
— |
2026-03-25 12:39 |
2026-03-25 08:02 |
2026-03-25 09:43 |
CashBox Matosinhos |
— |
3- Technical Malfunction |
SCS |
SCS JAM |
1- XHOCKWARE |
3 |
— |
0:26 |
1:41 |
2026-03-26 |
— |
2026-03-25 10:11 |
— |
Concluido |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
0 |
250.00 € |
0.00 € |
250.00 € |
250.00 € |
Não faturar |
4:37 |
— |
✓ |
✓ |
|
INC6362482 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-03-25 13:46 |
2026-03-24 12:36 |
2026-03-24 12:36 |
Também verificamos que as Notas de venda… |
— |
2026-03-25 11:41 |
2026-03-24 16:53 |
2026-03-24 16:53 |
(237) SCO 1 - Caldas da Rainha |
237 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
4:17 |
0:00 |
2026-03-25 |
— |
2026-03-24 16:53 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
18:48 |
— |
✓ |
✓ |
|
INC6362568 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-03-31 17:02 |
2026-03-24 12:56 |
2026-03-24 12:56 |
Resolvido |
— |
2026-03-24 16:52 |
2026-03-24 16:52 |
2026-03-24 16:52 |
(260) SCO Supervisor - Colombo |
260 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
3:56 |
0:00 |
2026-03-25 |
— |
2026-03-24 16:52 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:00 |
— |
✓ |
✓ |
|
INC6362464 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-03-25 13:46 |
2026-03-24 12:32 |
2026-03-24 12:32 |
Verificamos que está operacional |
— |
2026-03-25 11:39 |
2026-03-24 16:41 |
2026-03-24 16:41 |
(236) Supervisor - Caldas da Rainha |
236 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
4:08 |
0:00 |
2026-03-25 |
— |
2026-03-24 16:41 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
18:59 |
— |
✓ |
✓ |
|
INC6362856 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-04-01 13:00 |
2026-03-24 13:46 |
2026-03-24 13:46 |
Resolvido |
— |
2026-03-25 12:08 |
2026-03-24 15:30 |
2026-03-24 15:30 |
(671) SCO SUP - Cascais |
671 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
1:44 |
0:00 |
2026-03-25 |
— |
2026-03-24 15:30 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
20:38 |
— |
✓ |
✓ |
|
INC6361617 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-04-01 11:02 |
2026-03-24 10:07 |
2026-03-24 10:07 |
ICS Com erro na dispensação de moedas de… |
— |
2026-03-25 10:21 |
2026-03-24 10:42 |
2026-03-24 10:43 |
(368) SCO 3 - Loures |
368 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:35 |
0:01 |
2026-03-25 |
— |
2026-03-24 10:47 |
2026-03-25 |
Concluido |
— |
56.33 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
56.33 € |
250.00 € |
193.67 € |
Faturado |
23:39 |
— |
✓ |
✓ |
|
INC6361627 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-04-01 11:03 |
2026-03-24 10:09 |
2026-03-24 10:09 |
Aberto o ICS e constatou-se que nos tota… |
— |
2026-03-25 10:22 |
2026-03-24 10:42 |
2026-03-24 10:43 |
(875) SCO 6 - Loures |
875 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:34 |
0:01 |
2026-03-25 |
— |
2026-03-24 10:47 |
2026-03-25 |
Concluido |
— |
56.33 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
0 |
250.00 € |
56.33 € |
250.00 € |
193.67 € |
Incluido contrato |
23:40 |
— |
✓ |
✓ |
|
INC6358819 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-03-31 10:06 |
2026-03-23 15:42 |
2026-03-23 15:42 |
Verificamos que a nível de notas a máqui… |
— |
2026-03-24 09:58 |
2026-03-24 09:00 |
2026-03-24 09:39 |
(261) SCO 1 - Colombo |
261 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
17:18 |
0:40 |
2026-03-25 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:59 |
— |
✓ |
✓ |
|
INC6360852 |
Closed |
— |
cashbox sem ligação com sco |
2026-03-31 10:04 |
2026-03-24 08:18 |
2026-03-24 08:18 |
Já se encontra resolvido |
— |
2026-03-24 09:40 |
2026-03-24 08:47 |
2026-03-24 09:39 |
(713) SCO 12 - Matosinhos |
713 |
2 - Unknown |
4 - ICS Coin Dispenser |
Other |
1- XHOCKWARE |
3 |
— |
0:29 |
0:52 |
2026-03-25 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:53 |
— |
✓ |
✓ |
|
INC6360404 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-03-31 11:04 |
2026-03-24 06:32 |
2026-03-24 06:32 |
O valor a considerar deve ser o Total qu… |
— |
2026-03-24 10:06 |
2026-03-24 08:04 |
2026-03-24 09:39 |
(700) SCO 13 - Alfragide |
700 |
4 - SW issue |
10- Software |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
1:32 |
1:35 |
2026-03-25 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:02 |
— |
✓ |
✓ |
|
INC6359420 |
Closed |
— |
CASSIOPEE - Cassiopée não funciona |
2026-03-28 18:47 |
2026-03-23 19:40 |
2026-03-23 19:40 |
Já se encontra operacional |
— |
2026-03-24 10:00 |
2026-03-24 08:04 |
2026-03-24 09:39 |
(747) SCO 18 - Sintra |
747 |
3- Technical Malfunction |
10- Software |
S/Intervenção |
1- XHOCKWARE |
3 |
— |
12:24 |
1:35 |
2026-03-25 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:56 |
— |
✓ |
✓ |
|
INC6355642 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-03-27 10:12 |
2026-03-23 07:57 |
2026-03-23 07:57 |
ICS já se encontrava vazio. Verificação … |
— |
2026-03-27 10:10 |
2026-03-23 14:49 |
2026-03-23 15:08 |
(859) SCO 4 - Torres Vedras |
859 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
6:52 |
0:19 |
2026-03-24 |
— |
2026-03-23 15:13 |
2026-03-27 |
Concluido |
— |
122.20 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
122.20 € |
250.00 € |
127.80 € |
Faturado |
91:21 |
— |
✓ |
✓ |
|
INC6350998 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-03-30 11:07 |
2026-03-20 16:07 |
2026-03-20 16:07 |
Enviado novo PIN . Deve utilizar o ultim… |
— |
2026-03-23 10:47 |
2026-03-23 10:26 |
2026-03-23 10:34 |
(812) SCO 4 - Sacavém |
812 |
4 - SW issue |
10- Software |
Pedido informação |
1- XHOCKWARE |
3 |
— |
66:19 |
0:08 |
2026-03-24 |
— |
2026-03-23 10:35 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:21 |
— |
✓ |
✓ |
|
INC6355677 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-03-30 12:01 |
2026-03-23 08:01 |
2026-03-23 08:01 |
Verificamos que já se encontra operacion… |
— |
2026-03-23 11:58 |
2026-03-23 09:58 |
2026-03-23 10:36 |
(195) SCO Supervisor - Alfragide |
195 |
2 - Unknown |
0 - N/A |
S/Intervenção |
3 - Staff @ location |
3 |
— |
1:57 |
0:38 |
2026-03-24 |
— |
2026-03-23 10:36 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:01 |
— |
✓ |
✓ |
|
INC6355633 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-03-30 12:04 |
2026-03-23 07:55 |
2026-03-23 07:55 |
Soft reset operacional |
— |
2026-03-23 11:55 |
2026-03-23 08:17 |
2026-03-23 10:36 |
(701) SCO 14 - Alfragide |
701 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
0:21 |
2:19 |
2026-03-24 |
— |
2026-03-23 10:36 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
3:38 |
— |
✓ |
✓ |
|
INC6354454 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-04-03 16:03 |
2026-03-22 21:37 |
2026-03-22 21:37 |
ICS substituído operacional |
— |
2026-03-27 15:55 |
2026-03-23 07:51 |
2026-03-23 10:35 |
(634) SCO 7 - Gondomar |
634 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Other |
1- XHOCKWARE |
3 |
— |
10:14 |
2:44 |
2026-03-24 |
— |
2026-03-23 10:36 |
2026-03-23 |
Concluido |
— |
31.20 € |
2.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
2 |
2 |
500.00 € |
31.20 € |
500.00 € |
468.80 € |
Faturado |
104:04 |
— |
✓ |
✓ |
|
INC6354447 |
Closed |
— |
Bloequeio moedas sco 810 |
2026-03-25 09:10 |
2026-03-22 21:18 |
2026-03-22 21:18 |
Remoção das moedas sendo que existia uma… |
— |
2026-03-24 10:09 |
2026-03-23 07:50 |
2026-03-23 10:35 |
(282) SCO 10 - Alta Lisboa |
282 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
10:32 |
2:46 |
2026-03-24 |
— |
2026-03-23 10:35 |
2026-03-24 |
Concluido |
— |
72.90 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
0 |
250.00 € |
72.90 € |
250.00 € |
177.10 € |
Incluido contrato |
26:19 |
— |
✓ |
✓ |
|
INC6354178 |
Closed |
— |
SCO 805, moedas de 5 cêntimos |
2026-03-27 19:40 |
2026-03-22 11:31 |
2026-03-22 11:31 |
Encravamento de moedas resolvido após de… |
— |
2026-03-24 10:08 |
2026-03-23 07:49 |
2026-03-23 10:34 |
(714) SCO 5 - Ponta Delgada |
714 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
20:18 |
2:46 |
2026-03-24 |
— |
2026-03-23 10:35 |
2026-03-24 |
Concluido |
— |
32.50 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
0 |
250.00 € |
32.50 € |
250.00 € |
217.50 € |
Incluido contrato |
26:19 |
— |
✓ |
✓ |
|
INC6353168 |
Closed |
— |
troco a mais |
2026-04-02 10:07 |
2026-03-21 16:40 |
2026-03-21 16:40 |
Limpeza e manutenção geral.
Testes efe… |
— |
2026-03-26 09:45 |
2026-03-22 08:40 |
2026-03-22 08:40 |
(655) SCO 12 - Almada |
655 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
15:59 |
0:00 |
2026-03-23 |
— |
2026-03-22 12:35 |
2026-03-26 |
Concluido |
— |
67.70 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
67.70 € |
250.00 € |
182.30 € |
Faturado |
97:05 |
— |
✓ |
✓ |
|
INC6353223 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-04-08 11:04 |
2026-03-21 17:23 |
2026-03-21 17:23 |
ICS reparado e instalado. Testes efectua… |
— |
2026-04-01 10:30 |
2026-03-22 08:34 |
2026-03-22 08:40 |
(751) SCO 5 - Aveiro |
751 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Other |
1- XHOCKWARE |
3 |
— |
15:11 |
0:05 |
2026-03-23 |
— |
2026-03-22 08:40 |
2026-03-25 |
Concluido |
— |
140.00 € |
4.00 |
0.50 |
25.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
15.06 € |
2 |
2 |
500.00 € |
155.06 € |
540.06 € |
385.00 € |
Faturado |
241:56 |
— |
✓ |
✓ |
|
INC6352595 |
Closed |
— |
SCO - SELFCHECKOUT LMPT 7 |
2026-03-29 13:00 |
2026-03-21 11:21 |
2026-03-21 11:21 |
Resolvido |
— |
2026-03-22 12:31 |
2026-03-22 08:16 |
2026-03-22 08:16 |
(384) SCO 7 - Sintra |
384 |
4 - SW issue |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
20:55 |
0:00 |
2026-03-23 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
4:16 |
— |
✓ |
✓ |
|
INC6343568 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-03-27 15:03 |
2026-03-19 09:23 |
2026-03-19 09:23 |
Quando se faz a alteração só entra em ef… |
— |
2026-03-20 14:56 |
2026-03-20 14:46 |
2026-03-20 14:52 |
(823) SCO 3 - Chaves |
823 |
4 - SW issue |
10- Software |
Pedido informação |
1- XHOCKWARE |
3 |
— |
29:23 |
0:06 |
2026-03-23 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:10 |
— |
✓ |
✓ |
|
INC6344623 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-03-27 13:02 |
2026-03-19 12:35 |
2026-03-19 12:35 |
Limpeza completa do ICS.
TESTES OK
SCO… |
— |
2026-03-20 12:36 |
2026-03-19 14:10 |
2026-03-19 14:22 |
(827) SCO 4 - Guimarães |
827 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
1:35 |
0:12 |
2026-03-20 |
— |
2026-03-19 14:23 |
2026-03-20 |
Concluido |
— |
71.80 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
1 |
250.00 € |
71.80 € |
250.00 € |
178.20 € |
Faturado |
22:26 |
— |
✓ |
✓ |
|
INC6344494 |
Closed |
— |
Não funciona |
2026-03-26 17:01 |
2026-03-19 12:11 |
2026-03-19 12:11 |
Limpeza e manutenção geral.
Testes efec… |
— |
2026-03-19 16:42 |
2026-03-19 12:34 |
2026-03-19 12:50 |
(872) SCO 5 - Viseu |
872 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
0:23 |
0:16 |
2026-03-20 |
— |
2026-03-19 12:51 |
2026-03-19 |
Concluido |
— |
70.00 € |
1.00 |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
1 |
0 |
250.00 € |
70.00 € |
250.00 € |
180.00 € |
Incluido contrato |
4:08 |
— |
✓ |
✓ |
|
INC6341556 |
Closed |
— |
numeração torre control |
2026-03-26 11:01 |
2026-03-18 16:03 |
2026-03-18 16:03 |
Alterado |
— |
2026-03-19 10:22 |
2026-03-19 08:23 |
2026-03-19 09:46 |
(393) SCO SUP2 - Almada |
393 |
8 - Software |
10- Software |
Software |
1- XHOCKWARE |
3 |
— |
16:20 |
1:23 |
2026-03-20 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
1:59 |
— |
✓ |
✓ |
|
INC6340181 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-03-22 13:37 |
2026-03-18 12:01 |
2026-03-18 12:01 |
Já tem acesso com o PIN novo |
— |
2026-03-21 12:40 |
2026-03-19 08:22 |
2026-03-19 09:46 |
(300) SCO 1 - Barcelos |
300 |
4 - SW issue |
10- Software |
Pedido informação |
1- XHOCKWARE |
3 |
— |
20:22 |
1:24 |
2026-03-20 |
— |
2026-03-19 10:16 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
52:18 |
— |
✓ |
✓ |
|
INC6343078 |
Closed |
— |
acesso negado |
2026-03-27 10:05 |
2026-03-19 07:49 |
2026-03-19 07:49 |
Base de dados atualizada. Deve utilizar … |
— |
2026-03-20 09:58 |
2026-03-19 08:05 |
2026-03-19 09:46 |
(655) SCO 12 - Almada |
655 |
4 - SW issue |
10- Software |
Pedido informação |
1- XHOCKWARE |
3 |
— |
0:16 |
1:41 |
2026-03-20 |
— |
2026-03-19 10:28 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
25:53 |
— |
✓ |
✓ |
|
INC6341857 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-03-23 13:03 |
2026-03-18 17:47 |
2026-03-18 17:47 |
Do nosso lado não fizemos nada. Vemos a … |
— |
2026-03-19 10:28 |
2026-03-18 18:29 |
2026-03-18 18:29 |
(978) SCO 5 - Telheiras |
978 |
2 - Unknown |
0 - N/A |
S/Intervenção |
2 - Management @ HQ |
3 |
— |
0:42 |
0:00 |
2026-03-19 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
15:59 |
— |
✓ |
✓ |
|
INC6341774 |
Closed |
— |
Remover mensagem de pontos no final da c… |
2026-03-31 11:03 |
2026-03-18 17:12 |
2026-03-18 17:12 |
Já foram retiradas as mensagens dos pont… |
— |
2026-03-24 10:11 |
2026-03-18 17:19 |
2026-03-18 17:19 |
(592) SCO TESTE - Sede Leroy Merlin |
592 |
2 - Unknown |
10- Software |
Other |
1- XHOCKWARE |
3 |
— |
0:07 |
0:00 |
2026-03-19 |
— |
2026-03-19 10:28 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
136:52 |
— |
✓ |
✓ |
|
INC6339230 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO (Multibanc… |
2026-03-25 16:00 |
2026-03-18 09:19 |
2026-03-18 09:19 |
ICS estava encravado com moedas. Foi des… |
— |
2026-03-18 15:31 |
2026-03-18 13:21 |
2026-03-18 14:01 |
(881) SCO CASH 5 - Caldas da Rainha |
881 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
3 - Staff @ location |
3 |
— |
4:02 |
0:40 |
2026-03-19 |
— |
2026-03-18 14:35 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
2:10 |
— |
✓ |
✓ |
|
INC6339277 |
Closed |
— |
SCO CASH |
2026-03-25 11:04 |
2026-03-18 09:27 |
2026-03-18 09:27 |
Soft reset , operacional |
— |
2026-03-18 10:59 |
2026-03-18 10:15 |
2026-03-18 10:41 |
(866) SCO 4 - Figueira da Foz |
866 |
3- Technical Malfunction |
3 - SCNR Note |
SCNR Soft Reset |
1- XHOCKWARE |
3 |
— |
0:48 |
0:25 |
2026-03-19 |
— |
— |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
0:44 |
— |
✓ |
✓ |
|
INC6337799 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro… |
2026-03-31 12:03 |
2026-03-17 19:44 |
2026-03-17 19:44 |
Limpeza e manutenção geral.
Testes efec… |
— |
2026-03-24 11:53 |
2026-03-18 01:12 |
2026-03-18 01:12 |
(820) SCO 04 - Torres Novas |
820 |
3- Technical Malfunction |
4 - ICS Coin Dispenser |
Moedas encravadas (ICS Jam) |
1- XHOCKWARE |
3 |
— |
5:29 |
0:00 |
2026-03-19 |
— |
2026-03-18 01:12 |
2026-03-24 |
Concluido |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
0 |
0 |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
154:41 |
— |
✓ |
✓ |
|
INC6335013 |
Closed |
— |
SCO - SELFCHECKOUT LMPT - Outro |
2026-03-25 18:08 |
2026-03-17 09:33 |
2026-03-17 09:33 |
Enviamos novo Pin para o email . Deve ut… |
— |
2026-03-23 10:43 |
2026-03-17 13:11 |
2026-03-17 13:46 |
(821) SCO 04 - Guarda |
821 |
4 - SW issue |
10- Software |
Pedido informação |
1- XHOCKWARE |
3 |
— |
3:38 |
0:35 |
2026-03-18 |
— |
2026-03-17 13:46 |
— |
Sem Field |
— |
— |
— |
— |
0.00 € |
— |
0.00 € |
0.00 € |
— |
— |
— |
— |
0.00 € |
— |
— |
— |
0.00 € |
0.00 € |
0.00 € |
0.00 € |
Não faturar |
141:32 |
— |
✓ |
✓ |