| Number ⇅ | Description | State ⇅ | Priority ⇅ | Assigned To ⇅ | Caller | Opened ⇅ | Updated ↓ |
|---|---|---|---|---|---|---|---|
| INC6443501 |
SCO - SELFCHECKOUT LMPT 4
product / unavailability
|
Closed | Planning | LUIS FLEMING | MARIANA GASPAR | 2026-04-18 13:13 | 2026-04-27 10:05 |
| INC6457663 |
SCO4 (CX54) - Loja Amadora (007)
product / performance
|
Closed | Low | LUIS FLEMING | EUNICE SANTOS | 2026-04-22 16:40 | 2026-04-24 16:15 |
| INC6385972 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / malfunction
|
Closed | Planning | LUIS FLEMING | CAROLINA MATOS | 2026-03-31 19:34 | 2026-04-24 08:06 |
| INC6429082 |
Vales de desconto
|
Closed | Moderate | LUIS FLEMING | SOFIA COSTA | 2026-04-14 13:17 | 2026-04-23 10:03 |
| INC6413394 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | CARLOTA GONCALVES | 2026-04-09 12:26 | 2026-04-23 09:05 |
| INC6429191 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | CATARINA CARNEIRO | 2026-04-14 13:33 | 2026-04-22 17:02 |
| INC6433724 |
SCO7 (CX57) - Loja Almada (003)
|
Closed | Moderate | LUIS FLEMING | PEDRO MOURA | 2026-04-15 13:12 | 2026-04-22 16:03 |
| INC6433603 |
SCO11 (CX61) - Loja Almada (003)
|
Closed | Moderate | LUIS FLEMING | PEDRO MOURA | 2026-04-15 12:51 | 2026-04-22 16:02 |
| INC6433535 |
SCO5 (CX55) - Loja Almada (003)
|
Closed | Moderate | LUIS FLEMING | PEDRO MOURA | 2026-04-15 12:39 | 2026-04-22 16:02 |
| INC6456259 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | CATARINA ALVES | 2026-04-22 11:42 | 2026-04-22 14:07 |
| INC6427661 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
hardware / malfunction
|
Closed | Moderate | LUIS FLEMING | TANIA PEREIRA | 2026-04-14 09:05 | 2026-04-22 12:00 |
| INC6453423 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | JOANA CAESSA | 2026-04-21 16:46 | 2026-04-22 10:10 |
| INC6401014 |
Sco 817
product / performance
|
Closed | Low | LUIS FLEMING | NADIA BARROS | 2026-04-07 06:04 | 2026-04-22 09:06 |
| INC6413534 |
SCO - SELFCHECKOUT LMPT - Outro
product / malfunction
|
Closed | Moderate | LUIS FLEMING | CARLOTA GONCALVES | 2026-04-09 12:57 | 2026-04-22 09:06 |
| INC6430213 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | SORAIA GONCALVES | 2026-04-14 16:39 | 2026-04-22 09:05 |
| INC6400052 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | SUSANA RAMALHO | 2026-04-06 14:05 | 2026-04-22 09:03 |
| INC6427423 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Planning | LUIS FLEMING | ANA MATEUS | 2026-04-14 08:32 | 2026-04-21 13:00 |
| INC6426801 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | MAGDA ALVES | 2026-04-14 07:04 | 2026-04-21 12:04 |
| INC6451231 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
|
Closed | Moderate | LUIS FLEMING | SARA LOPES | 2026-04-21 09:16 | 2026-04-21 11:46 |
| INC6427857 |
sco 804
|
Closed | Planning | LUIS FLEMING | ANDREIA RODRIGUES | 2026-04-14 09:36 | 2026-04-21 11:00 |
| INC6417429 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / unavailability
|
Closed | Moderate | LUIS FLEMING | ANA MEIRA | 2026-04-10 11:58 | 2026-04-21 10:05 |
| INC6425407 |
SCO1 (CX51) - Loja Cascais (038)
|
Closed | Low | LUIS FLEMING | PEDRO MOURA | 2026-04-13 14:37 | 2026-04-21 10:00 |
| INC6418704 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Low | LUIS FLEMING | SARA CARDOSO | 2026-04-10 20:37 | 2026-04-21 09:04 |
| INC6394621 |
Smartcheckout Xhockware não funciona corretamente
|
Closed | Planning | LUIS FLEMING | ROGERIO PEREIRA | 2026-04-03 08:43 | 2026-04-20 11:00 |
| INC6419737 |
moedas enceavadas
|
Closed | Low | LUIS FLEMING | ANDREIA GOMES | 2026-04-11 12:53 | 2026-04-20 10:02 |
| INC6428595 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / performance
|
Closed | Moderate | LUIS FLEMING | CATIA SANTOS | 2026-04-14 11:51 | 2026-04-20 09:57 |
| INC6414499 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | CATIA SOARES | 2026-04-09 17:11 | 2026-04-18 17:00 |
| INC6419379 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Low | LUIS FLEMING | KARENE OLIVEIRA | 2026-04-11 09:35 | 2026-04-18 17:00 |
| INC6419428 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | JOAO FREITAS | 2026-04-11 09:58 | 2026-04-18 17:00 |
| INC6419887 |
Erro na SCO supervisão
|
Closed | Planning | LUIS FLEMING | CARLA CRUZ | 2026-04-11 14:15 | 2026-04-18 13:36 |
| INC6428702 |
vales de cartão da casa
user_support / other
|
Closed | Planning | LUIS FLEMING | DIANA COUTO | 2026-04-14 12:11 | 2026-04-18 10:05 |
| INC6429390 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | MARLENE MARTINS | 2026-04-14 14:04 | 2026-04-18 06:09 |
| INC6414501 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | CATIA SOARES | 2026-04-09 17:13 | 2026-04-17 12:02 |
| INC6403324 |
sco 6 nao esta a funcionar
product / performance
|
Closed | Planning | LUIS FLEMING | MARIO BAPTISTA | 2026-04-07 10:57 | 2026-04-16 10:00 |
| INC6435281 |
CASSIOPEE - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | EUNICE SANTOS | 2026-04-16 06:22 | 2026-04-16 09:14 |
| INC6397769 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
product / performance
|
Closed | Moderate | LUIS FLEMING | DANIELA MARINHEIRO | 2026-04-04 15:48 | 2026-04-15 16:03 |
| INC6407354 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Planning | LUIS FLEMING | ANA ROCHA | 2026-04-08 10:31 | 2026-04-15 16:01 |
| INC6397918 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | LUCAS COLTRO | 2026-04-04 20:10 | 2026-04-15 15:04 |
| INC6404901 |
SCO - SELFCHECKOUT LMPT - Outro
product / unavailability
|
Closed | Moderate | LUIS FLEMING | TALITA NETTO | 2026-04-07 16:52 | 2026-04-15 14:01 |
| INC6406758 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Moderate | LUIS FLEMING | MAGDA CAMPOS | 2026-04-08 09:04 | 2026-04-15 10:05 |
| INC6394397 |
SCO - SELFCHECKOUT LMPT - SCO Cash (Erro nos módulos de nota e moeda)
|
Closed | Moderate | LUIS FLEMING | SONIA ALMEIDA | 2026-04-03 08:00 | 2026-04-15 09:06 |
| INC6427441 |
Não apresenta erro
|
Closed | Planning | LUIS FLEMING | CRISTINA FERNANDES | 2026-04-14 08:35 | 2026-04-14 17:02 |
| INC6397803 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | MAGDA CAMPOS | 2026-04-04 16:15 | 2026-04-14 16:00 |
| INC6399086 |
cashbox nao funciona modulo de notas
|
Closed | Planning | LUIS FLEMING | TATIANA SILVA | 2026-04-06 07:30 | 2026-04-14 15:06 |
| INC6396416 |
Selfs numerário (dividir pagamento)
data / wrong data
|
Closed | Planning | LUIS FLEMING | ANDREIA RAMOS | 2026-04-03 18:36 | 2026-04-14 15:06 |
| INC6397409 |
Cliente da SCO quando seleciona dividir pagamento, se selecionar primeiro a numerário, depois não tem a possibilidade de pagar restante valor a MB
|
Closed | Low | LUIS FLEMING | CLAUDIA CORREIA | 2026-04-04 12:05 | 2026-04-14 15:04 |
| INC6395123 |
SCO - SELFCHECKOUT LMPT - Outro
|
Closed | Moderate | LUIS FLEMING | NADJA COSTA | 2026-04-03 10:27 | 2026-04-14 15:02 |
| INC6380276 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | MADALENA MORAIS | 2026-03-30 11:29 | 2026-04-14 15:01 |
| INC6367891 |
SCO - SELFCHECKOUT LMPT - Outro
product / performance
|
Closed | Planning | LUIS FLEMING | MADALENA MORAIS | 2026-03-25 19:03 | 2026-04-14 15:01 |
| INC6419401 |
SCO - SELFCHECKOUT LMPT - SCO (Multibanco ou Cash) não inicializa ou encravou
product / unavailability
|
Closed | Moderate | LUIS FLEMING | MAGDA ALVES | 2026-04-11 09:44 | 2026-04-14 14:42 |